Sneaky TM, they put in "Service Detail", on the next line after "unifi pro 800Mbps" as "VAS 1 - Mesh WiFi Deco M4".

VAS = Value added service? So they are treating the Deco as a service. Hmm.
Well, the line item for my 800Mbps is RM349 discount RM250 = RM99.

In theory, I should be able to, and others have already done so, reduce it a further RM30 by changing Ultimate (RM60) to say, Ruby pack (RM30). However I actually watch HyppTV so it's fine.

successfully asked for SWU program at TM point Pandan Indah for RM129 - 300Mbps. I am over the 2 years contract situation.

at first i do the talking got call about this SWU story, then the staff checked awhile and told me that this option is in the system for my account. If i opt for rm99 - 100Mbps will need to send the request to HQ.

I did asked her to not delete my 600min free call. she said it's not really good for her to do so cause HQ might question and ask her to justify.
However, she did mentioned that she will remain that term in my profiles, and see whether HQ will delete it or not (don't know whether it really stays there or not cause she is not showing me her screen).

Process was quick. just do thumb print, then arrange technician to come over to change router. haven't check whether the speed had been implemented or not

Guys,

I recently applied to port out from Unifi to Digi due to better package on Digi network.

Anyway, long story short, TM received the port out request and immediately contacted me to counter offer me a better package deal and i took it.

Real question here is, since there will be new binding contract of two more years, should i be getting new equipments? By right i should am i right? If not, why two years contract?