I was offered by TM unifi (via their calling me ) yesterday and I took up their offer immediately.
RM 139 - 300mbps , No Mesh, No Unifi TV

This is after I emailed them 2 days earlier about porting to Digi Home Fibre 300Mbps from Unifi 100Mbps

Here is the content:
---------------------Begin Quote----------------------------------------------------
From: xxxxxxxxx@gmail.com
Sent: 11/07/2021 19:23:53
To: help@tm.com.my
Subject: Enquiry about Porting out my current unifi 100Mbps to Digi Home Fibre 300Mbps

Dear customer service,

Account No : 10xxxxxxx
Unifi Plan : unifi 100Mbps Turbo Deal 2019

I was approved by Digi for a switch to their Digi Home Fibre (300Mbps) for RM100 and was provided with a transfer request ID that I must give to TMpoint within 10days. Before I go to TMPoint, I would like enquire about the followings:

1. What is the contractual expiry date of my current plan?

2. I was informed that Unifi does offer discounted rate for existing customer. I would like to know what is the best offer you can provide me @ 300Mbps?
Eg, RM 159 for 300mbps + Mesh , No Unifi TV

Looking forward to your reply

YourName
xxxxxxxxx

Because digi's fibre doesnt provide public IP. With private IP, I cant do port forwarding for my smart home systems, cctv, vpn etc.

I did ask if they can assign public ip for me.

Digi's response:
"I'm so sorry sir, as for now we can't assign for public IP"

Yes I did have the transfer id but i decided not to proceed. :-D

They gave me RM139 for 300Mbps on 12July and I am currently using my own mesh (X20).

They offered via call after I emailed them regarding my intention to port to digi home fibre.

Yes，I did have the intention to port and have gotten the transfer request id from digi. However upon confirming with digi that they do not provide public IP, I decided not to proceed.

I am not sure if it is requirement to email TM first but in the call by TM unifi after my emailing them, they seem to know there is a transfer request pending in their system.

In short,
1. First, I had obtained digi's transfer request id (I didnt proceed with digi though due to them not giving out public IP)
2. Email TM help@tm.com.my that:
a. I am porting over to digi home fibre 300 and asking if my contract (RM129 for 100Mbps) has expired
b. if unifi have discount on offer for me
3. Two days later, TM 03-7933-3300 called to answer my email.
4. When I asked what is their best rate for 300Mbps, the person on the phone said RM139 without unifitv/mesh. I accepted it immediately.


Hope that helps.

Not stated anywhere in the plan so I guess not inclusive of this 600mins voice call.