IP inside your router different from whatismyip[.].com ?

*private torrent
Download should be fine. Upload is the issues.

by looking at the IP Address in your router with WhatIsMyIP. Is it the same or not.

Check in router, not command prompt.

Cloudflare over IPv6 + UDP at SG also same, speedtest dropped it to 4Mbps + 200 ms latency.
If TCP at https://speed.cloudflare.com/ is fine, but still high latency.

So to seek for good IP, better disable IPv6 first.

If you are a VDSL user, speeds are limited to 50mbps.
If you are a Fibre user, you can try this trick (Transfer ID to another ISP)

Where is the computer that you're trying to remote to placed? In your office?

did you try restart ONU and the router is still same?

morning still got problem. 100mbps.

Sifu’s I need a bit of advise.

I am in a landed bungalow in Selangor - Ampang. Small neighborhood only about 20 houses on top of a small hill.

I don’t know if it’s Unifi’s half assed infrastructure in my area but I’ve been suffering constant internet outages (LOS red blinking) in my house for years but more so in the last 8 months. It is always the same issue, some fiber cable somewhere along my street is damage or loose. My street is only like 300 meters long with 6 houses.

The outage will last till their technician comes to fix it which is normally within 1-3 days of making a report.

Before 2021 this happens maybe 5 times a year. Now in the last 8 months it’s happened 15 times. This year alone 3 times now.

I’ve complained to TM many times why is this such a frequent problem. Especially now with wfh and kids schooling from home sometimes. Their normal answer is we’ve notified the technical teams to look into it asap but 3 weeks later it’s the same issue again. It’s so frequent that I’ve even got a template to copy paste with their live chat and speech ready for their 100 helpline lol.

I suspect that because the fiber cables are exposed on telephone poles, that the weather and tree branches are doing the damage but I can’t be sure. I also mentioned my housing/neighborhood details because I also think it’s exactly why they don’t bother fixing things properly - too little customers in the neighborhood.

Changing to other isp doesn’t seem like it’ll help because it’s all the same cables for landed areas correct? What else can be done? I can’t even get them to bill me pro rata. Since the turn of the year. I think I’ve not had internet for 8 days all together.

Very common for new contract not to come with equipment, especially if you are getting special and better pricing. The contract is to lock you in as 'payment' for the cheaper package deal.

That being said, what for you want new equipment? I'd be happier with cheaper price than new equipment, as long as my old one is working fine.

My journey with TM

1515 @ 56k
streamyx @ 512k
streamyx @ 4M
unifi @ 10M
unifi @ 30M
unifi @ 300M