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 Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO

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alucard89
post Feb 19 2021, 01:25 PM

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Hey guys, just noticed tm start installing fiber cables outside my house area (finally after 15 years)

Wondering if can subscribe to broadband by other telco or just unifi only once tm finished installing them

Seems like cheaper packages at higher speed are only offered for existing customers

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alucard89
post Mar 5 2021, 10:51 AM

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Hi guys, any offer for 300mbps unifi for new registration?
alucard89
post Mar 6 2021, 08:17 PM

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QUOTE(aniq8676 @ Feb 23 2021, 01:48 PM)
I recommend you make a voice call via100 and choose the fourth option (Products and promotions), from there it connects directly to the sales department, rather than to customer service. then, they will also ask for your unifi ID to confirm whether you are eligible or not for this exclusive promotion, they will also tell you in detail about this promotion including the terms and conditions

they will recommend you three exclusive packages

300mbps Loyalty Super Value - RM 159 (FREE MESH M4 + STD20)
500mbps Loyalty Super Value - RM 199 (FREE MESH M9 + STD20)
800mbps Loyalty Super Value - RM 239 (FREE MESH M9 + STD20)
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About to register for unifi
If this is eligible for existing long customers
Then would i still be eligible after register with unifi like after 2-3 months to switch to this?
I already asked maxis/celcom for their 300mbps package but they don’t cover my area so unifi is my only option now

This post has been edited by alucard89: Mar 6 2021, 08:18 PM
alucard89
post Mar 7 2021, 07:48 AM

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QUOTE(silverbell @ Mar 7 2021, 04:24 AM)
Contacted unifi chat online and was offered to renew my unifi 2 year contract for RM139 for 300mbps broadband only.
Is this rate ok?
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How did you get that offer thru their online chat?
alucard89
post Mar 7 2021, 08:01 AM

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QUOTE(aniq8676 @ Mar 6 2021, 09:22 PM)
If Maxis fiber and Celcom fiber do not have coverage in your area, include Unifi as well. Because both isp also use Infra from Unifi
Unless your area is under the BBF project which currently only has Unifi service (for now)
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How to check if under BBF project?

alucard89
post Mar 7 2021, 01:01 PM

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QUOTE(ckimsem @ Mar 7 2021, 09:55 AM)
300mbps @ RM139 is a retention plan for Unifi users of 2018, it may not be available to new or users b4/after 2018.
Those users may be eligible for the 3 plans you mentioned previously:
300mbps Loyalty Super Value - RM 159 (FREE MESH M4 + STD20)
500mbps Loyalty Super Value - RM 199 (FREE MESH M9 + STD20)
800mbps Loyalty Super Value - RM 239 (FREE MESH M9 + STD20)


I have been on Unifi fiber for 4 months only, which is still under contract, got the upgrade offered via SMS. However, I'm not sure whether new users could get it or not. Furthermore, IINM users can only change plans to a similar subscribed plan after 1 month. By similar means, any add-ons shall be remained for 24 months as well, eg. mesh units or Ultimate Plus Box.
So, I suggest you could try to get the offers after 1 month if they're not available for new user.
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I see, untung for old unifi users, thanks for the details
Which package did you pick?
Also, does it extend your existing contract?
alucard89
post Mar 10 2021, 10:09 AM

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So the new fiber port just installed right in front of my house is fully reserved apparently.
There’s only like 11 house in my area, i highly doubt all of them are subscribing to unifi

Agent mentioned only for streamyx users for now, which i cancelled 2 years ago because it was getting slower/no connection because cable stolen.
Just wanna ask how long do you usually have to wait until it’s your turn for installation.
alucard89
post Mar 10 2021, 10:19 AM

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QUOTE(QuantumEdge @ Mar 10 2021, 10:16 AM)
I terminated my streamyx 4 years ago, last September unifi infra ready and I got mine installed 3 days after ports are open.
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Was there any issues with reserved ports in your area initially?

alucard89
post Mar 10 2021, 10:31 AM

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QUOTE(QuantumEdge @ Mar 10 2021, 10:27 AM)
Nope, smooth installation for all
But most of us register through the same agent, guess that helps?
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Same agent in lowyat? I assumed you might have directly went to tmpoint for registration
I was just checking on fb group for unifi, and this reserved port is quite a common issue there sweat.gif
Just when I finally could get fiber after more than 10 years waiting, now another obstacle laugh.gif
alucard89
post Mar 10 2021, 11:11 AM

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QUOTE(QuantumEdge @ Mar 10 2021, 10:48 AM)
No no, last time when TM's technicians were pulling fibers through a utility hatch beside my house
that agent came to check on their work, so I ask her for contact info, and in the end, register through her.

I waited for nearly 10 years before fiber broadband is available, 4 months after signing up for Unifi... Allo is coming...duh
Reserved ports are normal lah, makes sense to reserve those for copper line users of their own.

Previously all ports are locked to unifi subscribers for the first 30 days, other telco that rides on TM's infra had to wait for months for them to open the ports.
After TNB joined the party, ports are open for all telco on day 1. brows.gif
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Ahaa, I probably should've done that, just directly ask agent who's doing the work
Allo's got good price, but I don't see it coming to Kuantan soon enough

Day 1 eh? When I try to ask at Maxis center they can't really guarantee when it could cover my area sweat.gif
alucard89
post Mar 10 2021, 11:30 AM

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QUOTE(QuantumEdge @ Mar 10 2021, 11:16 AM)
I let the agent do all the work, it's free anyway
Better than standing outside TM-Point waiting for your turn biggrin.gif

Maxis...I won't put my bets on them, Celcom seems to cover unifi-ed area much faster than other telcos.
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Speaking of Celcom fiber, how is their service anyway
Doesn't like look like there's much going on in the celcom thread
alucard89
post Mar 10 2021, 05:01 PM

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QUOTE(YoungMan @ Mar 10 2021, 04:27 PM)
Take picture and go to register at Tmpoint. Go to a proper one not deeler, ask to speak to their manager.
If you want to wait for agent, it will take time. Go to Tmpoint and show them pic of the DP in front of your house.
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Yeah, did that just now
After checking the reserved port list, 1 user already terminated streamyx just last January,
I pon teros hop in laugh.gif


alucard89
post Mar 10 2021, 05:09 PM

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QUOTE(jcws87 @ Mar 10 2021, 03:17 PM)
You should go to TM point outlet bring together a picture of the FDP/port number. Thought a FDP/port have 8 port in it, TM can still split it with a 1X2 Splitter (tis wat happen to 1 of my neighbour hse).

I doubt the nonsense of port reserve for streamyx cust 1st. My house have cancel streamyx more than 5 year before unifi fibernation or bbf project but i still get to install it 1st before my neighbour who are still using streamyx. It based to your persistent to force/chase TM ppl.
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I see, so 8 ports doesn't really equal 8 users only
Haha, persistence is another factor it seems


This post has been edited by alucard89: Mar 10 2021, 05:10 PM
alucard89
post Mar 10 2021, 06:09 PM

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QUOTE(jcws87 @ Mar 10 2021, 05:59 PM)
Yes, TM technician told me it can done from 8>16 per FDP/port with the 1X2 splitter. Meaning u will be sharing ur port with ur neighbour. Tis is wat happening to my port.
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For that to work, it has to be done by tm?
It’s not like other isp like maxis, celcom can just come to add additional ports like that
alucard89
post Mar 10 2021, 11:36 PM

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QUOTE(PJng @ Mar 10 2021, 10:03 PM)
just normal member, not paid member
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I think on shopee got shared membership selling
Had a few files to download from baidu before and there was no way I could finish downloading the huge size ones with slow speed
alucard89
post Mar 10 2021, 11:38 PM

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QUOTE(Hobbez @ Mar 10 2021, 01:20 PM)
Where got Celcom Fiber thread here.....
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Got, but need to scroll a few pages back
alucard89
post Mar 12 2021, 11:56 AM

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QUOTE(YoungMan @ Mar 10 2021, 07:58 PM)
Buy a TPlink AX20.
This is not cutting cue like Covid vaccine ok. He is paying for service. There is also no guaranty that there will be extra port left once streamyx users migrate over, and that will amount to another long long waiting time for them to add new port.
So lucky of you. If you wait some more maybe someone will take over that port.
Shortcut to achieve KPI of connecting more premisses with Fibre. If most ppl in that area subscribe to 800mbps then gg.
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Wanted to go for maxis for that 300mbps package initially,
But because of the whole reserve port issue, i just grab the 100mbps first since there’s no way to know when the next port available or will ever get released by tm to maxis.
Then maybe try my luck for the loyalty package 😑
alucard89
post Mar 13 2021, 11:42 AM

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Hi guys, are we supposed to get email after registered at tmpoint? Or once they've installed unifi at home
alucard89
post Mar 18 2021, 03:50 PM

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Hey guys, new fiber package don’t receive phones ya?
Or only 300mbps and above get one?

alucard89
post Mar 18 2021, 04:24 PM

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QUOTE(aniq8676 @ Mar 18 2021, 03:55 PM)
no longer offered free cordless phone to new users since late2018
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I see, noted
Just got 100mbps installed
Anyone can access hbogo now? Seems very slow, but other streaming service loads fast (netflix)

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