After continuously complaining to MCMC for about 5 years, finally TM brings fibre to my rural taman.

Took 300mbps package for RM199/month and managed to installed it yesterday.

Expensive but no other choice available other than Unifi here

Got the really cheap looking 'FibreHome' router and ZTE BTU.

Nevermind, I got my own Asus AC-86U to replace the 'FibreHome' one

The difference from Streamyx 8mbps ADSL is like day and night

Streamyx has been automatically terminated today and my phone line also transferred from PSTN to VoIP.







This post has been edited by AjkR06: Feb 4 2021, 06:22 PM

According to TM staffs who attend my complaint, my taman falls under 'special' government project known as USP BBF (Broadband Fiberisation). It aims to convert the copper user to fibre. Maybe USP BBF was part of the JENDELA project as well.

Yes, 5 or 6 years of complaining to MCMC and help@tm email. Almost every two months I wrote to them. At first, they said planning for Q3 2019 project, then Q1 2020 but due to Covid-19 pandemic the project was postponed again until 9th December last year where on that date, they finally start to lay the fibre cable to the phone pole at the back alley of my taman. But all of the port at my taman will be reserved only for existing Streamyx user. Those without Streamyx, unfortunately need to wait sometime before they 'release' the port to them. According to TM, My taman falls under 'special' project known as USP BBF (Broadband Fiberisation) - project under government funds which aims to convert copper customer to fibre. Mainly targeted to the rural and suburban areas nationwide.


Project timeline based on my observation:

9 December 2020 - Contractor start to lay the fibre cable to my taman.
Early January 2021 - They finally 'bury' all of the cable to the main manhole at the entrance of taman.
Mid January 2021 - Black box FDP was installed.
End of January 2021 - FDP and pole labelling. They tied up the fibre cable to the loop shape as well.

1 February 2021 - received the call from agent that said my taman has been in service for unifi and they will submit my application to TM.
2 February 2021 - received the SMS from TM that stated that my unifi will be installed on the next day, 3rd February on afternoon session. Thankfully, I was scheduled to WFH on 3rd february. If not need to ask for emergency leave.
3 February 2021 @ 5.00pm - The technician came to install my Unifi. The second installation on that day for my taman. Installation was FOC due to standard installation only.

Overall, it takes about 2 months for the project to be settled.

This post has been edited by AjkR06: Feb 5 2021, 08:57 AM

Monthly subscription fees x remaining months of contract left
Example: RM129 x 10 months of contract left = RM1290

Further reading

Yes and no. Depending on the subscription fees as well as how many month(s) of your contract left.

Clearly they just copy paste the answer. I got the nearly same reply as this

Sorry i’m just asking,
Anyone here who are using ios and ipad os can’t load captions on youtube video? Both of my ipad and iphone are having this kind of problem. I tried remove and reinstall the apps, unfortunately it still persist. No problem on android device and pc based on my observation.

Another things i noticed, I can’t open youtube on safari as well. Changed to mobile data, it works flawlessly. Same goes to captions, available when using mobile data. Weird…

This post has been edited by AjkR06: Aug 6 2021, 06:00 PM

Problem solved. Turned out the problem lies within URL filter feature on Asus router. After I disabled that feature, I was able to surf youtube using Safari as well as caption finally available for all the youtube videos by using app on my iphone and ipad.

Is it normal if you encounter some ‘delay’ with wifi connection lately. I noticed this for about 1-2 weeks. What I mean is, it takes about 3-4 seconds before the web pages loaded if using wifi.

Same goes to youtube video, it takes 2-3 seconds for the video to load and after the page load everything runs smoothly without buffer. No problem with lan connection as my desktop loads everything instantly without delay.

Speedtest also normal, getting 520mbps download and 110mbps for upload with 7-12ms of ping (using 500mbps plan)

Problem only arises when using wifi, both 2.4 and 5.0 band. I’ve tried to hard reset my router, as well as update to the latest asus firmware, but it still persist. Btw, i’m using zte onu with Asus Ax86u router.