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> Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO

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go626201
post Mar 3 2021, 12:03 AM

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QUOTE(heLL_bOy @ Mar 2 2021, 11:52 PM)
this id is belong to Oct 2020. guess what after the 2nd reply on Early Dec till now never even bother to reply.

lost faith already
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Actually if you really have patience to play around with tm and mcmc.
The problem will be fix and smooth for longer time.
Because few days ago,i search for the similar problem that happens last year about high latency spikes and packet loss to OVH Singapore.
That guy that keep report every 2-3 days to tm and mcmc, finally get contact with tm higher level person and the problem become smaller. (but need patience bcs need few months time to waste with them)

See this link,this guy keep report to tm for forcing TM to fix the problem.
https://amirazman.my/masalah-sambungan-unifi-ke-ovh-hosting/

But of course the problem came back again every night at 9.30-10.30pm for about 5-20min every night.
But I am satisfied for only have short time problem... Better than 2 years ago that time the happens time is very randomly and more serious than now.
This is the OVH smokeping to TM IP by OVH SG DC.
user posted image

And also u can also report to Amazon Web Services. I don't have service on aws,so cant report..haha
The reason why i suggest to report AWS, is because they are the server provider, they can contact TM to solve the problem easily than us.
They can contact the traffic IX to reduce the problem.

Too many service that hosted on AWS is using US East location,so this is really a big big problem.

This post has been edited by go626201: Mar 3 2021, 01:40 AM
go626201
post Mar 3 2021, 02:21 AM

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Just monitor the AWS EAST server for a while.
The Best time to access AWS East Server is from 2.10AM until about 8AM.

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Edit:
change hops and suddenly latency up.
Before change hops
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After change hops
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This post has been edited by go626201: Mar 3 2021, 02:25 AM
go626201
post Mar 3 2021, 12:26 PM

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QUOTE(Sam Leong @ Mar 3 2021, 11:02 AM)
last time i tested to CU i get below 100ms
Douyin CN CDN server
which TM can get 300ms+
and also BaiduYun server with CU
Time also can reach within 100ms (approx 90ms+ lah)
but baiduyun speed seems capped to TIME customer , not sure what problem , download stuck at 2-3mb/s (approx 20-30mbps)
TM ping is higher but can reach almost full speed lah
for baiduyun download i use https://pan.kdbaidu.com
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Why your douyin is connected to CN server?
I just capture 2 days ago- all video content is connected to singapore alibabacloud cdn.
go626201
post Mar 3 2021, 12:53 PM

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QUOTE(Sam Leong @ Mar 3 2021, 12:32 PM)
dunno , i get this link : v26.douyinvod.com
u try trace and see , i got returned all China Unicom IP Addr and go through US -> CN
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your link is from CN.
But mine all came from SG
1. v3-dy-o.zjcdn.com
2. tt.dy1.com.xi.zwtianshangm.com
go626201
post Mar 3 2021, 01:52 PM

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QUOTE(Candy12 @ Mar 3 2021, 01:50 PM)
Mind asking why insist on using an US-East server when they're many options such as US-West servers located in California and Oregon?

Oracle has servers in San Jose and Arizona, why not chose those servers?

It's more strategic for SEA countries to connect across the Pacific than to cross the other "way" around the world via Europe than via the Atlantic ocean.
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Maybe free aws server or cheapest region only available on AWS East server? (I dont know much about AWS,didn't use it before.)

This post has been edited by go626201: Mar 3 2021, 01:57 PM
go626201
post Mar 3 2021, 02:03 PM

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QUOTE(Sam Leong @ Mar 3 2021, 01:59 PM)
ya i using official douyin
then i use the share link function and share to iOS shortcut paste it and run
like this lah my screen record : Google Photos
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Your one confirm resolve by 3rd party.
Normally u cant get the link directly from your ipad.

IOS version does not have direct download button for video?

This post has been edited by go626201: Mar 3 2021, 02:12 PM
go626201
post Mar 3 2021, 02:07 PM

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QUOTE(Candy12 @ Mar 3 2021, 01:59 PM)
That's why I'm curious, from Malaysia it's logical only to choose either West US cities or Continental Europe as transit locations for VPN servers to get you elsewhere.

For Europe, Belgium, Austria, Switerland and Frankfurt Germany are the best central locations to reach other parts of the continent. It is not practical to choose Sweden, Norway or even UK which is at the far West of the continent.

Italy also is a good chocie because Xiaomi Cloud's only Global server outside China is based there??
*
I thought Xiaomi mainly using Kingsoft Cloud for their services?

user posted image

This post has been edited by go626201: Mar 3 2021, 02:09 PM
go626201
post Mar 3 2021, 02:16 PM

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QUOTE(Sam Leong @ Mar 3 2021, 02:12 PM)
i tot Xiaomi Cloud using Aliyun?

https://ali.xmssdn.micloud.mi.com

user posted image
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Oh thanks for the information.
Because last year i trying route to Xiaomi XiaoAi Server by VPN and found out hosted on Kingsoft Cloud in CN.

user posted image
go626201
post Mar 3 2021, 04:51 PM

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QUOTE(Sam Leong @ Mar 3 2021, 04:37 PM)
Ok so just now TM technician came my house. I ask him why come my house since its routing issue not even is equipment problem. And guess what he tell me , TM system only remark Internet Down for them and they think whole Internet is down for us.  laugh.gif
And he also tell me in my area im not the first encountered this problem  bangwall.gif , already got 2 people report to TM and he went to their house to check with remark "Internet Down"
Then he mention he cannot proceed anything but just refer to Network Dept follow up
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Got charge u RM53 or not?
The reason why i lazy to report to TM,is because There is a chance that tm will charge rm53 for technician coming...

btw now tm tech team really action very fast,unlike 5-10 years ago need wait few days to them to assign tech to solve personal issue.

This post has been edited by go626201: Mar 3 2021, 04:54 PM
go626201
post Mar 3 2021, 10:56 PM

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QUOTE(hostingmalaya @ Mar 3 2021, 10:16 PM)
Lol. Thats mine. Thats why suddenly my post got replied after a few months. Haha.

Yeah last time it happens so much, I cannot bear anymore because I got servers SG and its too near and they have issue to optimize the connection. I have discussed with a few server owner/founder such as ServerFreak about this before.

A few weeks ago, happens within 24 hours, right now I saw it happens everyday but still acceptable.

** At my blogpost, scroll down, read the comments from 'Shah' and guess who is it. Why suddenly a 'normal reader' would comments with quite good details like that ? biggrin.gif
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When I looked at your post comment,i also think that is a TM internal guy,want to convince you to stop report about the problem, they also don't have the permanent resolution.
But i think if all of us report to TM and MCMC together with really a group of people, this may be change in the future as MCMC get in to force TM to solve the issue.
(As long as TM not expanding the pipe or finding new peering involve, the problem will never be fix...)

I also lazy to report,give out already,Now OVH SG everyday problematic for 5-30min okay lah, just hope the problem not getting serious is enough for us..haha
go626201
post Mar 3 2021, 11:29 PM

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QUOTE(sampride @ Mar 3 2021, 11:24 PM)
Can pm me your OVH SG ip? I will talk to them to reroute to traffic.
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I dont get what u mean why need specific ovh sg ip?
Just use the ovh smokeping ip as it 7*24 pinging to TM ips.
IP: 139.99.72.90

http://sin1-sgcs2.smokeping.ovh.net/smokep...t=APAC.AS4788-1
user posted image

** OVH smokeping pinging 4 TM ips because I provided 2-3 ips block with traceroute to them few years ago...

Edit :
Last year January LeangHosting also report to TM for trying to solve the problem with changing route by TATA and also specific time got latency spikes and packet loss problem.
Crap TM.



This post has been edited by go626201: Mar 3 2021, 11:39 PM
go626201
post Mar 4 2021, 12:00 AM

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QUOTE(sampride @ Mar 3 2021, 11:47 PM)
Will check tomorrow with TM
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Please also inform tm to check the us east problem. Already weeks.
AWS East almost 50 percent of time is unable to access or packet loss.
Thanks.

From TM Unifi to AWS East
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This post has been edited by go626201: Mar 4 2021, 12:04 AM
go626201
post Mar 4 2021, 12:29 AM

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QUOTE(heLL_bOy @ Mar 4 2021, 12:22 AM)
this 1 need change routing cos TM via Equinix Ashburn only have 10Gbps which already max out.

which i posted earlier.
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Ya someone had to tell tm that we need stable connection for AWS US east.
otherwise tm also left ear in right ear out...
go626201
post Mar 4 2021, 12:29 PM

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QUOTE(ranger79 @ Mar 4 2021, 08:58 AM)
The congestion / latency problem happens like clock work from around 8:50pm everyday.

I have a VPN setup at Digital Ocean in Singapore ... but with this issue, VPN also useless.  bangwall.gif

Here's the PingPlotter to my DO droplet.

user posted image
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minor spikes is unavoidable..
but the US connection packet loss is really a big problem.


For the CN region,that is normal issue,CN to any worldwide connection that don't have the optimized routing will have this kind of problem.
Even people within CN also know after 7pm most connection to worldwide will be congested, because the normal routing pipe is not enough bandwidth to serve. (premium routing is okay)
Most server hosting or isp is unable to optimize the connection to CN,as there is not easy way to solve which similar to our TM.
The only best way to connect CN is choose a optimize routing server or something else like tencent cloud,their connection is better than others CN cloud for their gaming business.
go626201
post Mar 4 2021, 04:44 PM

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QUOTE(gokucorp @ Mar 4 2021, 04:32 PM)
Hopefully they gonna fix this. server in us region is really unplayable. lago and disconnect
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I suggest you to get a vpn directly.
Wait tm to fix maybe few months later.
go626201
post Mar 5 2021, 04:47 PM

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QUOTE(Sam Leong @ Mar 5 2021, 04:20 PM)
Thanks for the information. Currently im using GCP SG as VPN servers only , will consider Linode one , thanks.
Btw how about vultr? i know TM to vultr route go to HK first and only go to SG
but  for their network isit ok?
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From my past experience with Vultr SG, DO SG and Linode SG.
The best latency rank : DO > Vultr > Linode.
i dont remember Linode SG can get lower than 40ms.
But Vultr will be depends of time,sometime will 10ms sometimes will 40ms.
For DO,choose the right ips block,and can get about 10ms.

But I currently only have OVH SG VPS for few years.
99.5% of time can get about 10ms,but recently when 9.30pm-10.30pm will having congestion causing latency spikes- 100ms++ for about 5-20mins.)

This post has been edited by go626201: Mar 5 2021, 04:52 PM
go626201
post Mar 6 2021, 01:32 AM

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QUOTE(JustcallmeLarry @ Mar 6 2021, 01:23 AM)
Anyone still having same problem, where you have to restart your router and modem frequently to get good internet speed???
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If u need to reboot your router for better speed which means your router have some problem.
Better change a new router or put a active cooling on it.

Normally router is not need to reboot for faster speed.
go626201
post Mar 7 2021, 01:01 PM

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QUOTE(Hobbez @ Mar 7 2021, 12:59 PM)
I dunno who is speaking the truth. They claim "nobody" making reports to them about their connection issue and only me.

I have been making so many reports to them since the problem began about over 2 weeks ago.

If they speaking the truth, of course lah....typical bodoh Malaysians never report and only know how to complain here.

If they are lying, then yeah, TM Unifi clearly showing RELUCTANCE to FIX this issue!
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They of course know there are some routing congestion problem,but they dont want to fix it.
go626201
post Mar 7 2021, 02:12 PM

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QUOTE(culvers @ Mar 7 2021, 01:22 PM)
So the shit routing is here to stay? Been shit for a few weeks now.

Connect to SG also need to use VPN to lower ping.
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If 2 weeks later still same ,then that may be the case in the future.
But I think next few days will be better, because recently even within the local malaysia network also got latency spikes.
Which mean there are some small problem within TM local network.
Hopefully they fix it will also reduce the problem.

Malaysia DC-CJ1

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Malaysia DC-CX2

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go626201
post Mar 7 2021, 04:27 PM

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QUOTE(sampride @ Mar 7 2021, 03:10 PM)
at certain time yes. latency will spike to 40-50ms for short period.
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What i saw from last few days will hit above 100ms for hours and with a very low percent (about 3-5%) of packet loss.

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