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Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO
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YoungMan
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Jun 19 2021, 08:19 PM
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QUOTE(Noob Boy 1996 @ Jun 19 2021, 09:08 PM) Call the billing department at 100 to dispute. If no response, report it to MCMC as you already agree to the RM159 plan.
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aniq8676
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Jun 19 2021, 08:51 PM
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QUOTE(Noob Boy 1996 @ Jun 19 2021, 08:08 PM) do you still use/want to keep Unifi TV? Because you are still charged RM30 for Unifi TV 300Mbps RM159 + Unifi TV RM30 = RM189
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vez
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Jun 19 2021, 09:07 PM
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QUOTE(Noob Boy 1996 @ Jun 19 2021, 08:08 PM) check your itemize billing
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ckimsem
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Jun 19 2021, 09:50 PM
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QUOTE(Noob Boy 1996 @ Jun 19 2021, 09:08 PM) Did you include the prorated charges for your current month? Do remember, we pay in advance. There should be separated charges show on the bill.
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Kelvynlim
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Jun 19 2021, 11:34 PM
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Getting Started

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QUOTE(pokchik @ Jun 16 2021, 02:04 PM) Rookie/bullshitting agent lah - UL still at 50Mbps as expected. DL speed upgraded to 300Mbps today. [attachmentid=10910320] You upload speed was awesome, connect through cable? 5ghz or 2.4?
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pokchik
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Jun 20 2021, 12:38 AM
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QUOTE(Kelvynlim @ Jun 19 2021, 11:34 PM) You upload speed was awesome, connect through cable? 5ghz or 2.4? Cable bro.. here’s one with 5GHz..just tested with iphone xr.  just bear in mind that these are tests to cyberjaya (I’m in Melaka). This post has been edited by pokchik: Jun 20 2021, 12:39 AM
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QuantumEdge
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Jun 20 2021, 08:55 AM
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https://www.lowyat.net/2021/242259/tm-reint...m-38-per-month/I bet TM is the only ISP in the world that dares to provide this sort of plan...
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andrewtho
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Jun 20 2021, 10:36 AM
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Does anyone know how long does TM takes to upgrade the Unifi plan? I applied though TM Point on Friday morning while settling some billing changes but did not receive any documentations for the upgrade. The staff did acknowledge the plan upgrade request thou.
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Kelvynlim
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Jun 20 2021, 11:12 AM
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Getting Started

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QUOTE(pokchik @ Jun 20 2021, 12:38 AM) Cable bro.. here’s one with 5GHz..just tested with iphone xr.  just bear in mind that these are tests to cyberjaya (I’m in Melaka). Thanks. Mine was 500 mbps but only get 350 download but with >100 upload.
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YoungMan
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Jun 20 2021, 11:47 AM
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QUOTE(andrewtho @ Jun 20 2021, 11:36 AM) Does anyone know how long does TM takes to upgrade the Unifi plan? I applied though TM Point on Friday morning while settling some billing changes but did not receive any documentations for the upgrade. The staff did acknowledge the plan upgrade request thou. Takes 2 to 3 working days to process. They should SMS you the installation date soon.
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supergen3
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Jun 20 2021, 01:13 PM
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Getting Started

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QUOTE(QuantumEdge @ Jun 20 2021, 08:55 AM) https://www.lowyat.net/2021/242259/tm-reint...m-38-per-month/I bet TM is the only ISP in the world that dares to provide this sort of plan... Probably, Malaysia law don't set in writing the minimum internet speed an ISP should offer. Nice relationship with the ISP, you scratch my back, I scratch yours.
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aniq8676
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Jun 20 2021, 01:24 PM
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QUOTE(supergen3 @ Jun 20 2021, 01:13 PM) Probably, Malaysia law don't set in writing the minimum internet speed an ISP should offer. Nice relationship with the ISP, you scratch my back, I scratch yours. I'm not mistaken, the minimum speed allowed by the Malaysian government (including MCMC) is 30mbps for fiber optics.
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aniq8676
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Jun 20 2021, 01:36 PM
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QUOTE(QuantumEdge @ Jun 20 2021, 08:55 AM) https://www.lowyat.net/2021/242259/tm-reint...m-38-per-month/I bet TM is the only ISP in the world that dares to provide this sort of plan... Wasn’t this internet plan introduced in April 2015, and last updated in 2018 with just a rebranding from Streamyx to Broadband Lite. I wonder why they reintroduced this plan? And why is this issue being raised again? The reason is that the link for this plan still exists for so long. In other words, the plan has never been terminated since the first day it was introduced. UPDATED !As expected https://amanz.my/2021291551/This post has been edited by aniq8676: Jun 20 2021, 02:01 PM
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andrewtho
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Jun 20 2021, 01:46 PM
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QUOTE(YoungMan @ Jun 20 2021, 11:47 AM) Takes 2 to 3 working days to process. They should SMS you the installation date soon. Thank you buddy
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loobighead
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Jun 20 2021, 03:05 PM
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Getting Started

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Hi, I am planning to subscribe 800mbps unifi business plan for my shop. It’s an old shop lot hence the shop lot has no built in infrastructure for unifi cabling. However, I have done the plaster ceiling for my shop, if I would like to request the contractor to pull the cabling above the ceiling, may I know roughly what are the extra charges? I did read the unifi website guide but it’s not clearly stated over there as I know it’s case by case basis. I do have 3 manholes ready throughout the distance of around 50 feet from outside of my shop into my office, and I have a row of led light (with gap of <1 meter apart to each other) that can be remove so the technician is able to put their hand through the hole for pulling the wire. I just like to have a rough idea before the installation, just in case I won’t kena chop by the contractor 🤣 thank you in advance for any kind of advice, peace!
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aniq8676
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Jun 21 2021, 11:36 AM
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QUOTE(aniq8676 @ Jun 16 2021, 03:57 PM)  expectation to resolve this issue by June 30th LATEST !Statement from TM after making a complaint to MCMC on the 16th
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heLL_bOy
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Jun 21 2021, 01:14 PM
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QUOTE(aniq8676 @ Jun 21 2021, 11:36 AM) LATEST !Statement from TM after making a complaint to MCMC on the 16th  issue happen on middle of May that most connection to SG got issue.. so they come out statement now saying on 16 June saying is facebook issue? but i don't see any complain from SG saying that they encounter facebook lagging issue. and does at all route got link to NTT provider? like Equinix SG/SGIX/Singtel/Starhub ?
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AjkR06
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Jun 21 2021, 01:22 PM
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QUOTE(aniq8676 @ Jun 21 2021, 11:36 AM) LATEST !Statement from TM after making a complaint to MCMC on the 16th  Clearly they just copy paste the answer. I got the nearly same reply as this
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silentsunami
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Jun 21 2021, 01:36 PM
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Can i cancel Unfi TV?
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aniq8676
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Jun 21 2021, 02:52 PM
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Officially, TM no longer offers 30mbps plans with a 60GB quota. (The same day there was a controversy about the 1mbps 1GB quota)
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