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 Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO

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JasonTheGreat
post Jun 6 2021, 05:25 PM

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QUOTE(james2306 @ Jun 6 2021, 05:15 PM)
Thanks alot. notworthy.gif 
Didnt know this was possible or i would have done it sooner.  dry.gif

Called in and upgraded my plan from:
unifi 100Mbps - Super Value YEP 2019 + Phone + unifiTV1Pack for RM129
to
500Mbps + Phone, no TV for RM199 (+ Deco M9Plus).

Never even used the TV since day 1 and rarely use house phone.

My contract supposed to end in Oct 2021, now renewed 2 years.

Was looking at other options for at least 300Mbps to uepgrade, like Digi/Celcom for chaper prices but had to wait till contract end.

First he offered me 300Mbps + Phone for RM159, but no free router. Then i asked for higher speed.

If can afford, I think no brainer la to take RM199, the routers price itself RM850ish and thats like RM35 a month over 24months, and thats basically the difference from the 300Mbps to 500Mbps package.
*
Hi. I am 100mbps RM129 now as well and want to upgrade.
Must take the Deco and after 24mths can keep? I’m asking becos it’s AC router instead of AX wifi6.
james2306
post Jun 6 2021, 05:45 PM

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QUOTE(JasonTheGreat @ Jun 6 2021, 05:25 PM)
Hi. I am 100mbps RM129 now as well and want to upgrade.
Must take the Deco and after 24mths can keep? I’m asking becos it’s AC router instead of AX wifi6.
*
I believe can keep, but dont quote me on that, you can call and ask for confirmation.
John42
post Jun 6 2021, 06:40 PM

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Hey guys currently I upgraded my package on Nov 2020 for the 100Mbps+Varnam Package with Unifi plus box+Phone for RM 139. By any chance I can get lower price for 100 Mbps? I see TM offering good deals for 300 and 500 Mbps package sometimes for 800Mbps package too. I just wanna lower the price. I don't watch the UnifiTV since I have astro at home. I called the promotion department and they said I can only downgrade/upgrade the package with UPB. I took the UPB since their previous White STB lagging whenever watching the UnifiTV. Old hardware is one of the reason.
sHawTY
post Jun 6 2021, 07:05 PM

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QUOTE(John42 @ Jun 6 2021, 06:40 PM)
By any chance I can get lower price for 100 Mbps?
If you're still under contract, then no
You have to wait for the contract to be over then you can subscribe to the 100Mb/s @ RM129

Right now, that's the cheapest package you can get for the 100Mb/s speed
aniq8676
post Jun 6 2021, 07:13 PM

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QUOTE(John42 @ Jun 6 2021, 06:40 PM)
Hey guys currently I upgraded my package on Nov 2020 for the 100Mbps+Varnam Package with Unifi plus box+Phone for RM 139. By any chance I can get lower price for 100 Mbps? I see TM offering good deals for 300 and 500 Mbps package sometimes for 800Mbps package too. I just wanna lower the price. I don't watch the UnifiTV since I have astro at home. I called the promotion department and they said I can only downgrade/upgrade the package with UPB. I took the UPB since their previous White STB lagging whenever watching the UnifiTV. Old hardware is one of the reason.
*
You cannot change any plan without UPB. Since you have just renewed your Unifi TV contract in November 2020. You can only upgrade/downgrade any plan with Unifi TV only. And as always, the contract will be renewed to 24 months if you change any plans.

The best way is, you keep your current plan until the end of the 24-month contract (including the Unifi TV contract). After the expiration of your contract in November 2022, you are allowed to choose any Unifi plan without a Unifi TV plan
John42
post Jun 6 2021, 08:01 PM

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QUOTE(aniq8676 @ Jun 6 2021, 07:13 PM)
You cannot change any plan without UPB. Since you have just renewed your Unifi TV contract in November 2020. You can only upgrade/downgrade any plan with Unifi TV only. And as always, the contract will be renewed to 24 months if you change any plans.

The best way is, you keep your current plan until the end of the 24-month contract (including the Unifi TV contract). After the expiration of your contract in November 2022, you are allowed to choose any Unifi plan without a Unifi TV plan
*
Wait they told me unifiTV contract is 12 months. Also the UPB is consider free for me since I claimed rebated from TM due to their UnifiTV low picture quality. RM 254.40 considering RM10.60 Inc sst x 24 months. So I can say I only pay for RM 129 exc sst. If can get anything lower than RM 129 for 100 Mbps it would be fine.
YoungMan
post Jun 6 2021, 08:13 PM

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QUOTE(myroy @ Jun 6 2021, 04:47 PM)
Unifi biz registered under my wife's name
Here is dashboard, it stated that ID is not registered yet
user posted image
When I clicked UPDATE IC NUMBER (from picture above), it shown that my wife already entered her details
user posted image
*
Try to check the registered email and see got any details send there? if none then have to wait for first bill or call 100 to get the account number.

QUOTE(JasonTheGreat @ Jun 6 2021, 06:25 PM)
Hi. I am 100mbps RM129 now as well and want to upgrade.
Must take the Deco and after 24mths can keep? I’m asking becos it’s AC router instead of AX wifi6.
*
Yes must take the deco and can keep.

QUOTE(John42 @ Jun 6 2021, 09:01 PM)
Wait they told me unifiTV contract is 12 months. Also the UPB is consider free for me since I claimed rebated from TM due to their UnifiTV low picture quality. RM 254.40 considering RM10.60 Inc sst x 24 months. So I can say I only pay for RM 129 exc sst. If can get anything lower than RM 129 for 100 Mbps it would be fine.
*
No. so far no cheaper offer for 100mbps regardless you use the TV or not. They are pushing for people to upgrade to 300mbps and above plan.
The.Lucas.DaY
post Jun 6 2021, 08:58 PM

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Watch video from some china websites dem slow <100KBps, while can watch seamlessly 1080p in youtube, What's the problem??
JohnLai
post Jun 6 2021, 09:09 PM

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QUOTE(The.Lucas.DaY @ Jun 6 2021, 08:58 PM)
Watch video from some china websites dem slow <100KBps, while can watch seamlessly 1080p in youtube, What's the problem??
*
You really want to know?

Tiananmen Square Massacre Jun 4, 1989 anniversary.

The Great Firewall of China.
So, expect the slow down for the next 2 weeks.



aniq8676
post Jun 6 2021, 09:16 PM

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QUOTE(John42 @ Jun 6 2021, 08:01 PM)
Wait they told me unifiTV contract is 12 months. Also the UPB is consider free for me since I claimed rebated from TM due to their UnifiTV low picture quality. RM 254.40 considering RM10.60 Inc sst x 24 months. So I can say I only pay for RM 129 exc sst. If can get anything lower than RM 129 for 100 Mbps it would be fine.
*
Owh you just changed the STB from the legacy version to the UPB version. If so, you only have a Unifi TV contract for 12 months only until November 2021.

For your information, you get a special price compared to the original price. You only need to pay the UPB price of RM10 per month for 12(or 24) months only (original price RM20 per month for 24 months). In the following month there will be no more UPB charges of RM10, and the price of your internet plan will return to only RM129.

For the 100mbps plan, the lowest price that TM can offer you is RM129 (Without STB), but still have the UnifiPlayTV plan (Aneka/Varnam/Ruby)
heLL_bOy
post Jun 6 2021, 09:19 PM

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QUOTE(The.Lucas.DaY @ Jun 6 2021, 08:58 PM)
Watch video from some china websites dem slow <100KBps, while can watch seamlessly 1080p in youtube, What's the problem??
*
use vpn.. peak hours unifi connection to anywhere also slow
michaelkkl
post Jun 6 2021, 09:33 PM

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QUOTE(The.Lucas.DaY @ Jun 6 2021, 08:58 PM)
Watch video from some china websites dem slow <100KBps, while can watch seamlessly 1080p in youtube, What's the problem??
*
it's normal for china websites because of the great firewall of china.
The.Lucas.DaY
post Jun 6 2021, 09:35 PM

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QUOTE(JohnLai @ Jun 6 2021, 09:09 PM)
You really want to know?

Tiananmen Square Massacre Jun 4, 1989 anniversary.

The Great Firewall of China.
So, expect the slow down for the next 2 weeks.
*
Nahh.. damm betul

QUOTE(heLL_bOy @ Jun 6 2021, 09:19 PM)
use vpn.. peak hours unifi connection to anywhere also slow
*
I just checked the website, back to normal oledi, bersyukur..
nyunyu
post Jun 6 2021, 09:58 PM

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QUOTE(danialefendy @ Jun 5 2021, 10:59 PM)
You're lucky to get 800 turbo at RM189, mine is RM240. Quite painful to pay every month
*
That is still a nice deal. I stayed paying 800Mbps for RM3++ for couple years before a good soul from here agree to transfer ownership of his account to me. Now on 500Mbps paying RM190.

QUOTE(james2306 @ Jun 6 2021, 05:15 PM)
Thanks alot. notworthy.gif 
Didnt know this was possible or i would have done it sooner.  dry.gif

Called in and upgraded my plan from:
unifi 100Mbps - Super Value YEP 2019 + Phone + unifiTV1Pack for RM129
to
500Mbps + Phone, no TV for RM199 (+ Deco M9Plus).

Never even used the TV since day 1 and rarely use house phone.

My contract supposed to end in Oct 2021, now renewed 2 years.

Was looking at other options for at least 300Mbps to uepgrade, like Digi/Celcom for chaper prices but had to wait till contract end.

First he offered me 300Mbps + Phone for RM159, but no free router. Then i asked for higher speed.

If can afford, I think no brainer la to take RM199, the routers price itself RM850ish and thats like RM35 a month over 24months, and thats basically the difference from the 300Mbps to 500Mbps package.
*
That is good price. I'm paying RM190 for 500Mbps. Wouldn't mind adding RM9 for the deco though. Well, now no point since I'm getting Orbi RBK752.
sadlyfalways
post Jun 6 2021, 10:06 PM

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I’ve tried reinstalling YouTube, change phone, change router, change dns, turn on and off ipv6 but nothing seems to work in getting my YouTube comments profile pictures to work properly

Been happening long before this recent tm overloading issue, but I thought it was normal

Yesterday I went to my grandmothers house to check on her, she uses maxis fibre and my god everything was loading so fast. Faster that I could scroll hahah and she’s using the default maxis combo router and I’m using a 2K router

user posted image
JohnLai
post Jun 6 2021, 10:56 PM

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QUOTE(sadlyfalways @ Jun 6 2021, 10:06 PM)
I’ve tried reinstalling YouTube, change phone, change router, change dns, turn on and off ipv6 but nothing seems to work in getting my YouTube comments profile pictures to work properly
*
Change the MRU and MTU yet? hmm.gif
shaktiv8
post Jun 6 2021, 11:39 PM

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Sifus!

I just reconfigured my setup to use google ipv4 dns without ipv6

I just did a dns leak test and it showed 5 addresses in Singapore for the google dns servers

Is this normal and a correct setup ?

I used the normal 8.8.8.8 in the router dns setup area

user posted image
heLL_bOy
post Jun 6 2021, 11:43 PM

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QUOTE(shaktiv8 @ Jun 6 2021, 11:39 PM)
Sifus!

I just reconfigured my setup to use google ipv4 dns without ipv6

I just did a dns leak test and it showed 5 addresses in Singapore for the google dns servers

Is this normal and a correct setup ?

I used the normal 8.8.8.8 in the router dns setup area
setup is correct.. dnsleak test show you are using google dns.
The.Lucas.DaY
post Jun 7 2021, 09:55 AM

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QUOTE(sadlyfalways @ Jun 6 2021, 10:06 PM)
I’ve tried reinstalling YouTube, change phone, change router, change dns, turn on and off ipv6 but nothing seems to work in getting my YouTube comments profile pictures to work properly

Been happening long before this recent tm overloading issue, but I thought it was normal

Yesterday I went to my grandmothers house to check on her, she uses maxis fibre and my god everything was loading so fast. Faster that I could scroll hahah and she’s using the default maxis combo router and I’m using a 2K router

*
No issue in all my devices, Ipad, samsung, redmi, sony phone, all connected to unifi wifi
John42
post Jun 7 2021, 01:51 PM

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QUOTE(aniq8676 @ Jun 6 2021, 09:16 PM)
Owh you just changed the STB from the legacy version to the UPB version. If so, you only have a Unifi TV contract for 12 months only until November 2021.

For your information, you get a special price compared to the original price. You only need to pay the UPB price of RM10 per month for 12(or 24) months only (original price RM20 per month for 24 months). In the following month there will be no more UPB charges of RM10, and the price of your internet plan will return to only RM129.

For the 100mbps plan, the lowest price that TM can offer you is RM129 (Without STB), but still have the UnifiPlayTV plan (Aneka/Varnam/Ruby)
*
Yes I changed the white STB since it was lagging after TM update the software 😡 actually what the promotional department told me was the RM 139 is a fixed price. So if I want to downgrade or upgrade it has to come with UPB package. I just wish that for 100 Mbps the price can lower a bit. Their 300 Mbps and 500 Mbps is now affordable not like last time so yeah

user posted image

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