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Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO
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jhleo1
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Jul 29 2021, 05:11 PM
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You can call up TM for Call Transfer feature. Not free this service. PS: RM 1.50 per month as showed in TM website..... Your company can afford. QUOTE(manydupe @ Jul 29 2021, 04:59 PM) Office number, WFH now. Sometime bank will call to verify something. They only call to office number This post has been edited by jhleo1: Jul 29 2021, 05:12 PM
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jhleo1
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Aug 6 2021, 09:39 AM
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After 2 years fee will be increased back to normal? QUOTE(PJusa @ Aug 5 2021, 11:48 PM) Yes - offer is 130 perpertually with additional 15 off for 2 yrs.
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jhleo1
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Aug 6 2021, 09:41 AM
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No lag to my Netflix at all on ethernet even my package is 100mpbs unless I use vpn to US. QUOTE(sadlyfalways @ Aug 5 2021, 10:53 PM) Thank you very much for the info !! Really irritating when speedtests show 900mbps but 1080p Netflix lags on Ethernet ๐ญ๐ญ๐๐
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jhleo1
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Aug 6 2021, 01:18 PM
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Is that anyway to check using IPv6 better? I try before but dont feel any difference after enabled. QUOTE(michaelkkl @ Aug 6 2021, 10:29 AM) You may try enable IPv6 to get better performance. Websites that have IPv6 support (including Netflix, Cloudflare, Google, YouTube, Facebook) work better with IPv6 enabled.
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jhleo1
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Aug 6 2021, 03:06 PM
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Why regretted? If not mistaken you got best deal on TM package right..... scare them will question you? QUOTE(fruitie @ Aug 6 2021, 02:44 PM) Actually right after that I regretted but let it be and hope for the best. 
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jhleo1
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Aug 6 2021, 03:36 PM
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Lol oic.... if out of service ask them come again. They quite fast solve issue even MCO.... QUOTE(fruitie @ Aug 6 2021, 03:29 PM) Nope. They can't do anything to that, even though I get it cheap.  It is my line has no issue, I'm just worried my Internet will be out of service later.
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jhleo1
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Aug 7 2021, 10:15 PM
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I watched your link. No issue. Using Unifi 100mpbs with Google dns. QUOTE(shaktiv8 @ Aug 7 2021, 05:36 PM) Hello everyone!! Iโm moving overseas soon to pursue further studies and Iโm trying to watch 4K videos of the places that I can go too This whole day I have been having major buffering issues on YouTube 4K even when connected to tv using cable On my phone with 5ghz also same slow speeds when watching YouTube 4K. Sometimes 8-10mbps sometimes can even reach 300mbps on YouTube Is there anyway besides vpn to make it faster? Iโve tried ipv6 and itโs still the same. Iโm guessing the content is not hosted locally? My speedtests to London is around 70mbps but Singapore can get full 800++ Here is the link to the video in question https://youtu.be/fW_tF_iXZWk
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jhleo1
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Aug 9 2021, 11:32 AM
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Upgrade to those package without unifi TV then will solve your problem. QUOTE(Gaia34 @ Aug 9 2021, 06:03 AM) Would like to check, is it possible to terminate UNIFI TV only on my subscription? 
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jhleo1
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Aug 10 2021, 12:34 AM
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Call 100 to ask. QUOTE(Gaia34 @ Aug 9 2021, 09:07 PM) My existing package is 800mb turbo, free upgrade.  I am paying RM242 per month for it. I am wondering whether can terminate the unifi TV which cost RM30 
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jhleo1
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Aug 12 2021, 11:31 AM
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TM need to come into your house to check? If not, then let them check. QUOTE(TheUndead @ Aug 12 2021, 10:52 AM) hi lyn forum . good morning . just want to ask did anybody else received a call from this number recently +60 3 2106 2000 a guys claims heโs from tm unifi and asked permission to check house unifi line in case of problems not reaching max speeds. pro active check katanya. just thought iโd ask just to be extra safe
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jhleo1
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Aug 19 2021, 01:25 PM
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Other numbers than these ok? QUOTE(John42 @ Aug 19 2021, 01:13 PM) Asus customer service (0321070180) JKJAV vaccine hotline (1300888828) Sony customer service hotline (1300881233)
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jhleo1
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Aug 20 2021, 10:27 PM
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Just reject it if you feel not safe. They can test connection from HQ. My house connection dowm due to outside greenbox cable broken. My wife (work in TM) directly called up the Unifi GM to speed up the repair process because that day she got TM online meeting. TM team can actually troubleshoot included networking speedtest. From the repair report, I can see network connection speedtest background is one of the requirement. The GM highlighted to my wife that our house never do speedtest before to test the stability of the connection. QUOTE(toytoy @ Aug 20 2021, 05:43 PM) Hmm. Nope. My connection is fine. And I told them that also. But they said I cannot see it. Anyway checked already and the number is from TM. But no way Iโll let them come now due to safety reasons. Just curious why they said my connection got problem. Whatโs the conspiracy behind this. And there are so many members here. Maybe someone has the same experience? This post has been edited by jhleo1: Aug 21 2021, 09:13 AM
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jhleo1
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Aug 21 2021, 09:15 AM
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Sorry bro, my reply was supposed to toytoy. Lol dunno why accidentally wrongly quoted to your statement. QUOTE(John42 @ Aug 20 2021, 10:38 PM) It's not that I am not feeling safe but what has UPB logo boot issue has to do with reset port? I mean she just said that she will reset the port that's all ๐ก now it has been 6 hours now and the UPB still on Unifi boot logo ๐. Since the UPB still under warranty and I am planning to downgrade the plan without the unifiTV, I am still thinking whether to proceed open report or not. My other report which is telephone issue is still open because the expert team under quarantine now so they can't come.
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jhleo1
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Aug 23 2021, 06:05 PM
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Test it yourself on the original Unifi router first then only decide want to upgrade later. QUOTE(popopi @ Aug 23 2021, 02:51 PM) Hi Guys, My Unifi Fibre finally want to come already... i saw my taman already got 1 person install last week. waiting my turn. My house is double story.. i want to ask if the original Unifi router can cover double story house? what is the model of the original router? i might want to research... possible if not going well will change to the AX20 or Archer C6...
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jhleo1
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Sep 9 2021, 10:35 AM
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The picture already stated right? Whenever there is any service interruption, they will proactively inform you. Or what kind of news you expected? QUOTE(John42 @ Sep 8 2021, 11:29 PM) So I received this notification on myunifi app. Anything new here? 
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jhleo1
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Sep 9 2021, 09:54 PM
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Since you said you took up the free promo which I did, you can't terminate. Just wait one or two months later to terminate. No package under 500mpbs that without any TV pack currently if not mistaken. QUOTE(tohff7 @ Sep 9 2021, 09:34 PM) I'm paying RM179 for 500Mbps + Ruby Pack trying to pay less, so I was thinking if I can remove the Ruby Pack (RM30) if not I just switch to TIME
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jhleo1
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Sep 13 2021, 12:52 PM
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Only those regions...... very limited areas. Can't help then..... Shah Alam not in the list too. QUOTE(ahlong @ Sep 13 2021, 09:01 AM) Help me please? Please tell them come la klang valley faster!
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jhleo1
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Sep 24 2021, 04:29 PM
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I think many received. Well I would say no free meal..... Lol..... QUOTE(JasonTheGreat @ Sep 24 2021, 04:26 PM) Suddenly I received this link from sms for UPB upgrade but no head no tail and just ask me to insert info. Will I be charged for ultimate pack? http://i.unifi.my/up
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jhleo1
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Sep 27 2021, 11:00 PM
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Yes I remembered YOU... Is You? Lol QUOTE(fruitie @ Sep 27 2021, 07:37 PM) I think you guys will kill those people who are paying RM 149/159 for 800Mbps.  This post has been edited by jhleo1: Sep 27 2021, 11:02 PM
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jhleo1
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Sep 28 2021, 10:21 AM
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Lol.....your one cheap also right? QUOTE(fruitie @ Sep 28 2021, 10:10 AM) I'm not using 800Mbps, you got the wrong person. I'm using 500Mbps. 
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