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> Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO

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go626201
post Feb 27 2021, 01:23 AM

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QUOTE(doomed151 @ Feb 27 2021, 01:09 AM)
Connection seems fine now. Games are able to connect and international websites load at normal speed.
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After about 12.40am some connection getting less packet loss.

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go626201
post Feb 27 2021, 03:26 PM

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QUOTE(heLL_bOy @ Feb 27 2021, 03:04 PM)
when time up say bye bye to them. Very frustrating with their internet quality been tolerant this kind of nonsense since last year march till now.
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I think i still need to stick with TM unifi,as my family needs the free fixed call...
Actually i think if mco totally end then bandwidth should be lower and more smooth at that time.

VPN is a must for using any malaysian ISP internet.
There is no best network provider in the world, so whatever ISP u are using there will be some small issue will be face.
So I really suggest everyone should get a VPN service if you are really want to have a very stable network all of the time.

You get what you pay for.
But of course last few days TM is really screw up on their network.
Hopefully TM technician will solve this problem as soon as possible...
go626201
post Feb 27 2021, 04:19 PM

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QUOTE(heLL_bOy @ Feb 27 2021, 04:07 PM)
i not saying that TM should be the best provider in the world. but at least standard thing should they provide to user as we pay for the service not saying by paying high amt or small amt is definitely a service that should given in first place.

plus i also using own VPN for some other stuff. but some of others thing i can't bypass vpn due restricted by the thing itself nothing can do so need to use normal connection.

i agree what you pay what you get for.. but totally unacceptable with this kind of nonsense  doh.gif
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Ya, I can accept unstable network happens sometimes to server that hosted outside southeast asia. (Since this part always is best effort)
But the worst part is routed to local network is crap than server hosted on Singapore. (How come this can happens for days and not getting fully fix) bangwall.gif

go626201
post Feb 27 2021, 07:29 PM

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QUOTE(do117 @ Feb 27 2021, 06:57 PM)
guys, just want to ask, anyone of you facing random slow network or constant disconnect recently? like started 2-3 weeks ago i think?  :S
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Slow network is confirm for all of us.
But i didn't have disconnect problem.
go626201
post Feb 28 2021, 01:33 PM

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QUOTE(kemin @ Feb 28 2021, 12:31 PM)
I'm trying to download a 9MB file from AWS server for an online class but it failed to complete download last night after trying for 3 hours. Frustratingly, this morning I tried again and only managed to complete the file after 1 hour of waiting. This is causing me to delay my class work, is there any way around this? Will a VPN solve this slow download issue?
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yes vpn will solve your problem.

Or if download direct http link then u can use similar site like this https://dl.ev2.workers.dev/

insert direct download link on the site and press Enter

After after download the item, just change the filename extension of the downloaded files. (Default download will only name as download,so u need to change the name and extension yourself)

and the file will be the same files that you want to download.

4am to 8am is the only stable time to access AWS East Server.
(A lot of services are hosted on AWS East,i dont know why - maybe AWS East is cheaper zone than others,and also maybe only free starter server on AWS East?)
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This post has been edited by go626201: Feb 28 2021, 01:54 PM
go626201
post Feb 28 2021, 02:16 PM

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QUOTE(kemin @ Feb 28 2021, 02:09 PM)
Yes u are right, only early morning can access AWS server, other times congested. Thanks for the link, I copied the file URL and insert in the link u provided, it wants to access my online classroom which has all my personal info including credit card details, is it safe to provide them?

About VPN, which service do u recommend I subscribe to, any good one with low fees?
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Then dont use that link to download,it only suitable for direct access file link only.

For vpn,i dont know which company is better ,I just used my singapore self-setup Wireguard server as my vpn.
For me, i think Commercial VPN is suitable for Non-confidential usage only. (Although every VPN provider said that they didn't save any log or capture any data)
go626201
post Feb 28 2021, 09:03 PM

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QUOTE(QuantumEdge @ Feb 28 2021, 08:43 PM)
Trying to play World of Warships on NA server, totally unplayable tonight
Ping over 900ms, with VPN to SG slightly better...400ms...still unplayable
Anyone wanna escalade this to MCMC together?
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Which unifi ip u are using?
I just ping the NA login server getting this latency.

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go626201
post Feb 28 2021, 09:12 PM

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QUOTE(QuantumEdge @ Feb 28 2021, 09:07 PM)
user posted image
Tried on 110 and 115, both IP unstable
Login is fine, in-game it is around 600~900ms
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If like that i think that might be their internal issue,because what I saw from website said that login server is also hosted on the same network with game session server.
(I might be wrong,long time no play wargaming game.)

Edit:
That gameserverping site is not pinging the actual game server network of wargaming game.

This post has been edited by go626201: Feb 28 2021, 09:14 PM
go626201
post Feb 28 2021, 09:49 PM

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QUOTE(Sam Leong @ Feb 28 2021, 09:32 PM)
You are right. TM international routing is shit as hell. Why? even when u using cloudflare CDN , some website cloudflare IP will be point to KIX (Japan) PoPs and not KUL / JHB / SIN PoPs (Yes Malaysia have two Cloudflare PoPs) , only TM will route you to Japan PoP for some reason but tested Maxis Fibre , Digi 4G , Yes 4G , Celcom 4G , Maxis 4G won't happen.
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Try this site for seeing how many site that routed you to the specific cloudflare dc.
https://cloudflare-test.judge.sh/

Edit:
TM IPv6 is not stable ,so can try disable IPv6 1st.

This post has been edited by go626201: Feb 28 2021, 10:03 PM
go626201
post Feb 28 2021, 10:10 PM

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QUOTE(Sam Leong @ Feb 28 2021, 10:02 PM)
yes , even enterprise one will divert to HKG not KUL / JHB
my current solution is use cloudflare partner and cname the dns to business plan / pro plan IP
then i can get local PoP
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Actually from my experience this should not be tm problem,because cloudflare site dc route is not done by tm, CloudFlare distribute it.
Normally peak time will always route to further dc.

But for Fastly,that 70% is TM problem,i reported to Fastly before about 1 years ago.
But Fastly team can contact TM to temporary fix it.(for weeks)

Edit:
If someone who has problem with Fastly CDN, please enter this site http://www.fastly-debug.com/
and after completed debug,the top of the site will show a long code just sent it to Fastly team,they will fix it.

This post has been edited by go626201: Feb 28 2021, 10:14 PM
go626201
post Feb 28 2021, 11:25 PM

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QUOTE(heLL_bOy @ Feb 28 2021, 11:23 PM)
Now connection to JP also getting worst doh.gif  30% packet loss for 100 round trip at peak hours
SMW-5 cable to EU will be fixed by 10th March info from TM side. hope everything back to normal.
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What server u are connecting?
go626201
post Mar 1 2021, 04:13 PM

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QUOTE(Sam Leong @ Mar 1 2021, 03:59 PM)
For me also unifi but no problem with 23.50.232.183
CODE
Pinging 23.50.232.183 with 32 bytes of data:
Reply from 23.50.232.183: bytes=32 time=58ms TTL=56
Reply from 23.50.232.183: bytes=32 time=59ms TTL=56
Reply from 23.50.232.183: bytes=32 time=57ms TTL=56
Reply from 23.50.232.183: bytes=32 time=59ms TTL=56

Ping statistics for 23.50.232.183:
   Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
   Minimum = 57ms, Maximum = 59ms, Average = 58ms

and traceroute shows it go to HK first only back to SG
with Telia
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This is what Cloudflare 1.1.1.1 return me for gcpvuclip-a.akamaihd.net
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Maybe u can try to use modify "hosts" with this following ips for getting better speed. (For gcpvuclip-a.akamaihd.net)
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go626201
post Mar 1 2021, 04:23 PM

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QUOTE(RallyNight @ Mar 1 2021, 04:16 PM)
Ty for the test.

Tested on wow, eso, ff14 in game ping:
Tm, cloud, google

Wow
400
460
230

Eso
366 to 999999999 drop all lost packet from akamai to server.
299 to 999999999 drop
266 to 999999999 drop

Ff14
210
110
111

Seems like akamai is the problem.
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TM to ESO US server and AWS EAST seems like using the same pipe.
ESO US
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AWS EAST
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Edit:
I think i accidently put the wrong ip for the wrong region name for ESO...Just reset the monitor for ESO.

This post has been edited by go626201: Mar 1 2021, 04:43 PM
go626201
post Mar 1 2021, 04:45 PM

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QUOTE(RallyNight @ Mar 1 2021, 04:33 PM)
This explain. Tyvm.
Now eso barely can even pass thru login screen.
Cause friend ask me test for them.
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I think i accidentally put the wrong name for the ESO monitor.
The previous replies picture should be NA server monitor result.
go626201
post Mar 2 2021, 12:36 AM

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QUOTE(Candy12 @ Mar 2 2021, 12:12 AM)
They might say no or not admit it but secretly managed your speed if your usage is excessive. I think it's clearly written in the T&C to protect their interests.

We'll never know what is the FUP limit because the telco can change the limit from season to season during busy months.
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I dont think tm got hard limit for unifi,bcs dont really see anyone said his or her unifi totally speed limited before,
but of course sometimes tm doing maintenances and speed drop then that is true.
go626201
post Mar 2 2021, 05:49 PM

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QUOTE(heLL_bOy @ Mar 2 2021, 05:42 PM)
very frustrating to have this kind of nonsense still have to wait 10 march and also not sure the problem will be fixed or still continue the same
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I dont think SMW-5 fixed will fix the connection to US region...
go626201
post Mar 2 2021, 06:52 PM

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QUOTE(heLL_bOy @ Mar 2 2021, 06:29 PM)
why do you say so?
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SMW-5(South East Asia–Middle East–Western Europe 5) is mainly for Southeast Asia to Europe,but for TM Unifi to amazon us east one,that problem long long time like this already.
As for the past years, EpicGames Web is hosted on AWS US East,and sometimes access the site is load very slow or totally inaccessible. (This problem happens randomly in past and long long time ago got this problem)
U see when submarine cable broken,ISP will reroute the connection to another peering connection, at the same time the destination server will be connectable again. (But with higher ping or packet loss by different route)

AWS US East is at US,normally the connection will just go through by TM> HK or SG or somewhere on Asia by AAG or others submarine cable(which one i don't know) > US ,the routing normally not going by EU to US.
So the final problem is still on TM side.

QUOTE(ellim33 @ Mar 2 2021, 06:33 PM)
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ping from 203.106.. , from Kedah using google dns. moment ago.
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Yours pinging ip is own by Google not AWS.
Google got their own peering connection so normally routing is good enough for 98%.

This post has been edited by go626201: Mar 2 2021, 07:25 PM
go626201
post Mar 2 2021, 09:50 PM

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Just open your vpn and dont angry anymore.
This problem need enough people to report to tm and mcmc together,otherwise next week fixed and next month problem come back again.
They just free this pipe and put the stress to another pipe and causing another connection problem...

Conclusion to those who cant accept the situation: Get your own VPN and start your smooth connection.
Dont waste too many time and health to get angry at this problem.

This post has been edited by go626201: Mar 2 2021, 09:51 PM
go626201
post Mar 2 2021, 11:23 PM

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QUOTE(heLL_bOy @ Mar 2 2021, 11:21 PM)
but not all content can bypass VPN also.  cry.gif  cry.gif
this is the shit happen when they saying only guarantee local connection quality to protect themselves. Are they expecting 90% speed use on local? and what do local have to do with this speed if those content are hosted in overseas?

unlike other country there are specific terms that they are covering at least 50% international speed on your subscribing package.
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I think in my memory, TM only guarantee 80% of local national speed only.
go626201
post Mar 2 2021, 11:47 PM

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QUOTE(heLL_bOy @ Mar 2 2021, 11:34 PM)
user posted image

standard is 90%

above is TM highlight the same also  smile.gif
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U can report every 2 day with the previous report ID, maybe TM will fix it..haha

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