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 Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO

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PJng
post Jul 10 2021, 02:42 PM

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Received this SMS

Your my location is 100% Fiberized!
Enjoy #Syawalwithunifi when you bring Home FREE Mesh Wi-Fi & other daily prizes by upgrading up to 800Mbps. What’s app us at 011 xxxx xxxx or fill up google form link removed
More info at i.unifi.my/HR. T&C apply.
Unifi Petaling Jaya

From number 0378052303

Who is it? Why end of SMS say Unifi Petaling Jaya?
Mean now i can change plan over my current plan 30mbps?
PJng
post Jul 10 2021, 03:23 PM

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QUOTE(aniq8676 @ Jul 10 2021, 03:20 PM)
Possibility is the telephone number of Unifi Branch
Regarding your existing plan, you can call 100 or go to a nearby TMpoint to get more information regarding fiber coverage in your area.
*
My current plan 30mbps non fibre, with std 20, unifi tv ruby pack, Rm129, use about 2 years
If really fibre come, Hope can just upgrade speed, std 20, ruby pack unchange
PJng
post Jul 11 2021, 09:00 AM

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QUOTE(YoungMan @ Jul 10 2021, 03:54 PM)
Possibly Unifi agents there. And yes you can change plan, do it while port available.
*
I just click that link and submit my info
Wait for TM call back
Not sure will get special price or not
PJng
post Jul 13 2021, 10:10 AM

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Does all or selected TM point open?
TM call me back upgrade plan need apply on TM point,
Cannot via call
PJng
post Jul 13 2021, 10:51 AM

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QUOTE(aniq8676 @ Jul 13 2021, 10:49 AM)
Are you a 30mbps VDSL user who wants to upgrade to a fiber optic plan?
If so, you need to go to the nearest TMpoint for the upgrade process (new registration to fiber optics)
*
Yes, last page i got post, TM SMS me my flat is fibre now
Now is copper 30mbps
PJng
post Jul 13 2021, 11:26 AM

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QUOTE(dannychen @ Jul 13 2021, 11:01 AM)
contract finished? just submit termination at unifi portal and they will call you back for your special upgrade. no need to visit any tmpoint.
*
Worry that termination, no port later

QUOTE(aniq8676 @ Jul 13 2021, 11:10 AM)
In this case, he needs to go to nearest TMpoint for upgrade process from VDSL to fiber optics. The "Termination" method does not work if he still remains using VDSL.
*
Now copper i still use steamyx era cable, have been around 5 years
Mean if i apply, TM will come to pull new optic cable?
PJng
post Aug 21 2021, 04:03 PM

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Is it possible use old streamyx modem to extend unifi wifi signal?
If answer is no i no need search back what model
PJng
post Sep 5 2021, 11:55 PM

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QUOTE(sadlyfalways @ Sep 5 2021, 11:17 PM)
Hey guys! Anyone having low speeds on YouTube ?

Ipv6 doesn’t seem to help
*
Yeah, on somewhere PJ here, most playing 360p only
PJng
post Sep 6 2021, 05:05 PM

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QUOTE(sadlyfalways @ Sep 6 2021, 05:00 PM)
Yap lol I’m in PJ too haha
*
But i try speedtest, or download nvidia driver speed is normal
PJng
post Sep 12 2021, 11:41 PM

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QUOTE(JasonTheGreat @ Sep 12 2021, 10:34 PM)
I downgraded from 500mbps to 100mbps 129. Managed to keep the Unifi tv
*
I was wonder if i upgrade plan, TM will let me keep old unifitv box or not
30mbps non fibre, to 100mbps
PJng
post Sep 19 2021, 02:47 PM

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Are other unifi bill on email are same like this?
When new format, all picture are show as attachment,
Old format no such issue, only pdf file is attachment

user posted image
PJng
post Sep 20 2021, 11:58 PM

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QUOTE(stephantsen @ Sep 19 2021, 07:09 PM)
no issue for me.
samsung email
*
QUOTE(kiritoffx @ Sep 20 2021, 07:44 AM)
for me, it only become attachments if open via mail app on phone. works fine if open via outlook on pc
*
now on pc, is using hotmail

user posted image

user posted image

then bottom of email like your screenshot
bill pdf always is last pdf, i need to expand it

This post has been edited by PJng: Sep 20 2021, 11:59 PM
PJng
post Nov 24 2021, 04:58 PM

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Now i still on 30mbps non fibre (RM119), few month ago get SMS say my high rise is on fibre
And second time TM call me upgrade fibre
My current plan got
30mbps non fibre
STD 600 mins free call
Old unifi tv box ruby pack

If i change to 100mbps
Free call and old unifi tv box can maintain?
Or i need ask TM point to find out?
Because covid still high few month ago, i did not go out when off day
PJng
post Nov 24 2021, 05:12 PM

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QUOTE(aniq8676 @ Nov 24 2021, 05:08 PM)
From 30mbps VDSL to 100mbps Fiber, you need to go to a nearby TMpoint for the upgrade process from VDSL to Fiber.
For 600minutes voice calls available on 100mbps plans and above, while to maintain the existing Unifi TV, you need to go to a nearby TMpoint to find out.
*
Then no choice, need take a free day to visit TM point
And also not sure about price
PJng
post Dec 2 2021, 02:07 PM

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That weird, visit TM point asking upgrade my non fibre to 100mbps
I say have been receive SMS and TM call can upgrade,
Staff say cannot upgrade yet as fibre not available
Yes about old unifi tv box can maintain if upgrade to 100mbps
PJng
post Dec 2 2021, 02:23 PM

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QUOTE(jhleo1 @ Dec 2 2021, 02:11 PM)
TM Point said cannot but sms & TM said can. How TM Point staff said cannot?
*
Staff just give me report number, say anything will call me back later in 1 week
Saw my flat recently paste many unifi fibre ads, so who just can wait
PJng
post Dec 2 2021, 02:29 PM

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QUOTE(kiritoffx @ Dec 2 2021, 02:21 PM)
staff malas nak tanya details.. tau duduk dalam ofis je main hp padahal contractor dah paasang tiang, dp box etx

better upgrade via agent dari guna tm point staff. agent handle everything from port availibity and making appointment
*
I get SMS from many number, agent, unifi team PJ, even unifi itself

user posted image

I click those link, fill up form, 2 time he call me back visit TM point,
Dunno what wrong, 03 79647000 and 03 79333300
PJng
post Dec 2 2021, 02:41 PM

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QUOTE(jhleo1 @ Dec 2 2021, 02:36 PM)
Like what kiritoffx said, apply thru agent. Some agents may give out rebate too.
*
So just any number on those ads right
PJng
post Dec 2 2021, 07:21 PM

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What is the website to check coverage last time post on here? Not TM website one
TM website cacat one, i type2 it close my phone keyboard, error no result, cannot finish type
PJng
post Dec 8 2021, 02:55 PM

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An update,
Yesterday get call again, say got fibre,
So i go to other TM Point, yes he say make appointment to change cable first, after change only can upgrade from 30mbps to 100mbps, mean next week
30mbps non fibre RM119 to 100mbps RM129
And old unifi tv box can keep, not sure still use own bandwidth or not, i did not ask
And thing i forgot also, did TM will also change both BTU and modem right? Because now modem is 100mbps one, not 1gbps

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