Not intentionally trying to be rude with this remark, if an ISP requires its subscribers to top up their lines with VPNs as a MUST to get good satisfactory connections elsewhere outside Malaysia and within Asia region then it shouldn't be charging among the HIGHEST subscription rates to Malaysians.

Just use a SIMPLISTIC one hop approach like Allo CBB to NTT America as its upstream route and be settled with it?

Like that less headache and complexity in managing the network. Fees can be lowered down to say RM50 for 1Gbps/500Mbps a month but speeds only good to say SG/HK?

Let the customers manage their own routing paths from SG instead with their own VPNs to their desired destinations they want to connect.

I think all ISPs in Malaysia use this lazy and irresponsible excuse to answer their customers.

"We don't guarantee speeds outside our own Malaysian in-house speedtest servers"

Truly SLOTHFUL and SHAMELESS attitude.

Then why charge so expensive if your network can only guarantee speeds to local servers? Attitude like that we shouldn't be even paying more than RM50/mth for a full shared 1Gbps port rate which is only between your CPE and the OLT Switch at the exchange.

The recent slowdowns during the last 2 weeks to now especially weekends and peak hours during weekdays seems intentionally throttled.

I can even feel the "slowness" even when using other ISPs such as Maxis and DiGi even right now as I post.

Where is this surge of bandwidth coming from when we were all already in MCO since March 2020 a year before?

Even during the global peak holiday year end season last year(Oct-Dec 2020) things were not even as congested/bad as now.

The frequent breakdowns of the submarine cable around the ME region connecting Asia and Europe has something to do with political and conflict war between Israel and Iran/Eqypt?

Are they trying to create bandwidth scarcity here to push up prices? Domestic act of terrorism?

If you talk about PEAK traffic, we were already at peak during the last quarter months back in 2020 when many were not in schools and people were already working at home.

Now it's even WORST than back then.

I'm not thinking too much, it's just very suspicious about this SUDDEN surge in bandwidth demand happening.

You need to find one yourself which suits your surfing/downloading needs.

Identify which region you connect to mostly and where are your favourite contents you frequently access are based.

Can be done actually like countries such as China with its Great national firewall, Romania and Singapore city state.

Your ISP basically just links you to local data centres/exchanges or just a neighboring country. It becomes more of a basic utility concept.

Prices for 1Gbps, 10Gbps or even 100Gbps ports which is locally guaranteed. You want premium routes, you'll need to top it up with a VPN to get where you want to the rest of the world as your "virtual ISP".

Instead of doing wholesale at Layer 3 for subscribers to choose their preferred retail ISP(RSP), the VPN/cloud services provider assumes the role as the virtual ISP to the customer using the monopoly telco in the country.

I don't think it's just the cable breakdown connecting Europe.

Many are complaining here even with routes across the Pacific and even the Far Eastern Asian countries.

In fact it's also affecting connections to SG which is just like a neighboring state to Malaysia.

Do understand that I'm not trying to find an issue or pick a quarrel with readers here.

The use of VPN as a virtual ISP is now changing the game and distorting the roles of retail service providers/ISPs here who sells their services on wholesale telco networks with the Layer 3 approach(example: TM HSBB/TNB Allo).

Just like using the Singapore model, it's a regional hub for SEA where ALMOST every hosting company/transit carrier ISP sets up a datacentre there.

What is the role of their consumer telecom operators there in a small city nation where data centres are just so close apart? Don't you agree they're just to connect subscribers/users to all these foreign ISPs/datacentres as a basic utility provider.

If the user has special needs or requirements, they'd just use cloud services/VPNs to get where they want.

When these ISPs will just tell their subscribers yeah for as long as you meet 90% of our local speedtest server results, my job is done. We don't guarantee anywhere else outside the border of the countries.

Then it also brings up a further question..Why are consumer plans so expensive then? My ISP says if your connection to my local speedtest server is >90% my subscribed speed they've met their SLA(service agreement).

Without the need to maintain your own transit carrier provider, having only one hop as your wholesale upstream transit provider to manage all your needs and your only role is just to maintain/build a local network such as a basic necessity utility provider shouldn't prices be relatively cheap?

Under RM20 for a national LAN for 100M/100M symmetrical port?

You know our country is not inviting major foreign companies to setup data centres in the country in the near future.

Does TM still want to be a traditional ISP by then and still maintain its overpriced wholesale port pricing structure?

I'm not accusing the local ISPs here either. It could also be the work of Tier-1 transit providers secretly putting up walls to protect their own market share.

Thus the suspicion of the idea of "domestic terrorism" brought into picture here.

It's just like the obsolesce and the dying cable TV services being replaced by OTT IPTV based subscription services from Netflix, Amazon Prime, Disney+, HBO Go, Viu, Youtube TV, Tencent's iQiyi, Hulu, TVB Anywhere, Voot, SonyLIV, AppleTV+, ESPN+

They're dividing up the market share and making people pick-match according to their needs which secretly also increase monthly subscription plans on top of the incumbent internet connection you need to pay to access their CDNs located within your region.

The same would happen one day with VPNs/cloud services. If you've special and certain needs to access a certain region in the world frequently, you're going to need to find the right cloud provider to get what you want.

I think I've finally figured out what is the DAMNED problem with the sudden surge of bandwidth demand especially with Singaporean hosting servers/VPNs.

We Malaysian are the biggest losers when it comes to PRICING and ACCESS.

Why?

I've mentioned earlier that many of these VPS and cloud servers are shared VMs.

Malaysians are not the only users who share the same 1Gbps ports of these servers alongside other users.

Since Malaysians ISPs are telling their customers that if you're getting >90% of your subscribed speed with local test servers, we met our SLA as such, they've no commitment or responsibility to ensure good bandwidth outside the SEA region.

So what does it leaves us? Our neighbors both north and south sells 1Gbps plans for under MYR100/mth now.
You might say their ISPs also practice the same SLA as us with guarantee only to local regional bandwidth with anything outside no guarantee.

Just like us, they've also caught up of the idea of using VPN/cloud servers to optimize their routes to other regions.

They pay less than 3 times for a 1Gbps line compared to Malaysians and when it comes to hogging/competing with shared servers who will most likely lose out?

I noticed that Singaporean VPN servers tend to be the BUSIEST in the world all day.
It's not just the Singkies are using them to take advantage of better routing to continents such as EU and US.
The Thais and Viets also might be at it due to their close distance of being in the same region.

So where do Malaysian internet users stand? Our internet plans are way more expensive and we lose out to our neighbors when competing with bandwidth. What is worst, our ISP tells us if your local speed is good our role is done.

How?

It's a SHAME then for being such INCOMPETENT, DISHONEST and EFFORTLESS for Malaysian ISPs to serve Malaysians.

Our neighbors are charging less than RM100/mth for 1Gbps and less than RM55 for symmetrical 200Mbps even when there's intense competition involved in their fixed market sector.





At LEAST they admit that their lines are only good for reaching close to subscribed speeds only for local and regional SEA servers. If they need, money saved can be used to subscribed for VPN services instead.

They even TAKE the extra effort to set up exchanges and datacenters in SG to ease congestion.

Malaysian ISPs charge 3X more than their plans.
What efforts and improvement Malaysian ISPs did to JUSTIFY their much more expensive rates?

Pay lazy idiots to sit on their rear, goyang kaki, overstaffed and receiving gaji buta?

Where is the value offered or work to serve the people when you're charging Malaysians so much higher than others in this region? You say your responsibility is just to provide 90% speed for local servers, outside you just brush off complains saying there's no guarantee.

So why are our internet plans so expensive when your network is just a national LAN?

It's illegal and non standardized approach to do that, eventually everyone on that FDP will suffer with very high disconnections and speed issues shortly. Attenuation loss margin will approach borderline limit and a slight drop will cause drop outs making them very sensitive.

Worst, your line won't qualify for gigabit plans in future if you over use the splitters >32 ports which is industry recommended standard.

Not slightly oh. You can forget about offering gigabit plans in future if you cheat like that.

GPON Class B+ (ITU-T G.984) max allowed attenuation is 28dB(reading must be 26dB with 2dB allowance).

A 1:4 splitter installed in the FDC cabinet already takes up ~7.5dB. The 2nd 1:8 splitter inside the FDP will take up another ~11dB. You add another 1:2 splitter that'll add another ~3.5-4dB.

Easily you add up all 3 already close to ~23dB. That means you've just another 3dB allowance.
Cable length between OLT? Degradation over time? Quick Connectors/ Couplers and resplices?

All will add further attenuation to the line.

Once you hit 25/26dB level, your customers will start crying everyday and shouting.

That is why TM HSBB network is NOT ready to offer gigabit speeds and symmetrical plans. It's in a HUGE mess due to bad planning design and cost cutting.

This post has been edited by Candy12: Mar 10 2021, 06:55 PM

That reading actually not accurate if the technician uses cheap China brand meters.

You can see from the chart single centralized 1:32 splitter(TIME condo approach) already will take up some 17dB loss allowance.

Landed homes installs used in TM HSBB/Allo uses cascading 2 level splitters 1:4 at FDC and 1:8 at FDP.

Cable distance from OLT is about 0.5dB per km length.

Each connector used also will add up 0.2-0.5dB depending on qualiyt or type used.
There're connectors inside the roadside cabinet, inside the FDP and in your home(wall socket/fast connector).

All add up sure easily more than 20dB before you plug the connector into your modem.

They'll usually swap the 1:8 splitter inside the FDP with a 1:16 one instead increasing the effective ports from 32 ports per OLT GPON port to 1:64.

This was the ratio used during the early implementation of HSBB Phase 1 in Malaysia.

1:4/2:4 inside the FDC and 1:16 inside the FDP to increase each FDP to 16 ports.

4 x 16 = 64 ports!

Roughly that'll already increase to about 21dB loss out of the 25/26 dB allowance. Still have to consider fibre distance length, connectors inside cabinets/FDP and the fast connector. Ageing and climate conditions(heat can expand glass increasing losses).

TM can say bye bye to launching gigabit plans in future. They shouldn't even be selling plans above 300Mbps.

It'll be one of the lousiest planned FTTH network in the world.

Condo and multi unit housing usually use single central splitting approach.

When lead fibre comes directly from the OLT at the exchange, they only use 1 single 1:32 splitter inside the MDF riser room for the entire building which acts a FDC. From there all individual fibre strands goes directly to each unit on different floors. We call them "homeruns".

Landed homes/individual units they use another method called cascading 2 layer splitters.
One 1:4/2:4 splitter inside FDC and another 1:8 inside the FDP box. 4x8=32 ports

Total allowed optical loss budget is 25/26dB(standard is 28dB with reserves for future degradation).

Central splitter approach has less attenuation because of the need to only use 1 single splitter with roughly only 17dB budget needed.


This post has been edited by Candy12: Mar 10 2021, 08:54 PM

The fibre cable which runs through the common walkway area to the entry point/hole into your house from the outside wall should be free. Only from there onwards inside your house to your preferred installation point should be measured?

Hobbez

Do as what ray8426 guide posted, also in the center picture which he posted UNCHECK Internet Protocol Version 6 to prevent any IPv6 leakage.

After that make sure you click OK to all after the changes. Right after that don't forget an important step:

Flush your DNS cache via CMD using the command ipconfig /flushdns. Do like 2-3 times to make sure everything is flushed correctly then retest again to see if your DNS are leaking.

The Fastest Trans-Pacific Submarine cable is NTT's PC-1.
https://pc1.com

It has the shortest route and lowest latency connecting Ajigaura, Japan and Harbour Pointe, Washington(nearby Seattle).

The Fastest Trans-Atlantic Cable however is GTT's Hibernia Express.
https://en.wikipedia.org/wiki/Hibernia_Express

Depends, if the contractor is well equipped with a fusion splicer and use a connector with factory pre-fused pigtail wire to connect with the incoming fibre cable, then the insertion loss will be ZERO or insignificant.

What concerns me are those school leaver boy installers that come to your place with mechanical based fast connectors. That one sure incur very high insertion loss because all work involved human hands.

They are not supposed to retain the fibre outer sheath and coil it up in the compact wall scoket box like that, the curve angle will cause too much bend causing stress on the fiber.



You need to provide a ready pigtail connector like this to be fusion spliced with one end of it with the other end of the incoming fiber then coil up the extra length in the compact FWS box.



Noticed the unsheathed fibre that they coil up in the splice tray is very thin which allows it to be bend and winded at larger angles?



Most of the standard free installation, TM will arrange amateur installers to do the installation for you. They don't come equipped with proper fusion splicers so they'll just cleave the fibre and plug it into fast connectors to save time.