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 Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO

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fruitie
post Feb 26 2021, 02:26 AM

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QUOTE(gahkin @ Feb 25 2021, 10:51 PM)
have anyone found issue with unifi dashboard say " you didnt have any account yet" i can't find my account info there. all nothing !
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Normal. Once a while this issue will pop up, login again few hours later or next day.
seethoe
post Feb 26 2021, 10:40 AM

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I am using Asus RT-AC86U, connected to Unifi Modem. I can't use Skype on my wifi recently. But i can call using Skpe on Maxis mobile. Anyone here faces the same problem?
TongCN
post Feb 26 2021, 11:32 AM

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Still no call from Unifi
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cannavaro
post Feb 26 2021, 11:43 AM

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So I called TM to ask about this latest loyalty mesh wifi promo that's being talked about... got the notification on myunifi app.

I was told that all three of my 800Mbps accounts are not eligible including the one that's out of contract because the promo is only for upgrade and not downgrade.
The agent even said it is better if I maintain the account because supposedly I won't get this price ever again (RM229 for 800Mbps. Not the lowest out there I know).
Transfer ownership of account still works though (special price maintain), he confirmed.

edit:
forgot to mention, he said even those new users who subscribe to the '1 month trial' promo can get this offer

This post has been edited by cannavaro: Feb 26 2021, 11:45 AM
vez
post Feb 26 2021, 12:21 PM

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QUOTE(fruitie @ Feb 24 2021, 03:45 PM)
Finally my UniFi TV is one year old since I changed my package from Aneka+Ruby to Ultimate only since both also RM 60. (I cannot cancel Aneka earlier and had to pay RM 30+30, might as well change to Ultimate for RM 60.) Yes, my plan is weird, I used to have two packages.

I am not sure if they will allow me to downgrade to only Ruby - RM 30 so I can cut down my monthly from 129 to 99. I asked for few years and they said, they can do for me but will reduce the discount for Internet, so eventually I will still pay RM 129.

I also received promo to add Mesh which I didn't accept though.
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hmm.gif i got the free mesh call, they call me last few weeks... but they want tie 24months contract... I straight reject sweat.gif
scare they increase my package price after tie contract.... evil TM
fruitie
post Feb 26 2021, 12:36 PM

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QUOTE(vez @ Feb 26 2021, 12:21 PM)
hmm.gif i got the free mesh call, they call me last few weeks... but they want tie 24months contract... I straight reject sweat.gif
scare they increase my package price after tie contract.... evil TM
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Mine is upgrade to 800Mbps, so for sure price will increase. No way. laugh.gif
John42
post Feb 26 2021, 01:56 PM

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Is there any promo available for 100Mbps? I just upgraded to this Unifi 100Mbps LUXE- Super Value with Unifi Plus Box(UPB) on November 2020 for RM139. They said that I can't downgrade package without UPB. Upgrade or downgrade package with UPB only since I have already taken the UPB package. Guess I have to stick with this RM139 price. I doesn't need anything more than 100Mbps speed. If possible just want to have it at lower price.
jacktiew
post Feb 26 2021, 02:50 PM

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RM159 - 300Mbps without unifiplaytv


Just got this offer above today. I rejected it because I'm satisfied with my 100Mbps already.

May I know 50Mbps still available through some special channel? Btw, I'm out of contract already. Might consider to downgrade since I'm not using much and want to reduce monthly payment.
aniq8676
post Feb 26 2021, 03:00 PM

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QUOTE(jacktiew @ Feb 26 2021, 02:50 PM)
RM159 - 300Mbps without unifiplaytv
Just got this offer above today. I rejected it because I'm satisfied with my 100Mbps already.

May I know 50Mbps still available through some special channel? Btw, I'm out of contract already. Might consider to downgrade since I'm not using much and want to reduce monthly payment.
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yes, if you stay in selected high-rise where it still uses copper
kemin
post Feb 26 2021, 03:06 PM

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Can someone check if you are able to access iherb website. Been trying to access without success the past day, is it me or everyone?

https://my.iherb.com/
y500
post Feb 26 2021, 03:11 PM

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QUOTE(kemin @ Feb 26 2021, 03:06 PM)
Can someone check if you are able to access iherb website.  Been trying to access without success the past day, is it me or everyone?

https://my.iherb.com/
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chrome no problem here.

JB area, 1.1.1.1 cloudflare dns.

This post has been edited by y500: Feb 26 2021, 03:39 PM
TSSilentVampire
post Feb 26 2021, 03:11 PM

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QUOTE(Jv8888 @ Feb 25 2021, 11:59 PM)
I'm using D-Link DIR-842 (AC1200) for my 100Mbps unifi package but having issues such as slow WiFi speed when using 2.4ghz connection (20-30Mbps on speedtest). When I'm connected to the 5ghz connection, the speed is fast (100+Mbps on tm speedtest), but the line not stable, suddenly no connection. Is it because of the router issue?
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Yes, you are probably not getting the optimal 5GHz signal from the router. I would suggest that you change to a better router. Plenty of good choices recently, especially the ones from TP-Link and Asus.
jacktiew
post Feb 26 2021, 03:12 PM

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QUOTE(aniq8676 @ Feb 26 2021, 03:00 PM)
yes, if you stay in selected high-rise where it still uses copper
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It's not for me then. I have FTTH haha.

Thanks anyway. smile.gif
jacktiew
post Feb 26 2021, 03:13 PM

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QUOTE(kemin @ Feb 26 2021, 03:06 PM)
Can someone check if you are able to access iherb website.  Been trying to access without success the past day, is it me or everyone?

https://my.iherb.com/
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No problem here. Chrome also. Area: Selangor
ray8426
post Feb 26 2021, 03:14 PM

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QUOTE(kemin @ Feb 26 2021, 03:06 PM)
Can someone check if you are able to access iherb website.  Been trying to access without success the past day, is it me or everyone?

https://my.iherb.com/
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No problem here. laugh.gif
jian5481
post Feb 26 2021, 03:22 PM

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QUOTE(kemin @ Feb 26 2021, 03:06 PM)
Can someone check if you are able to access iherb website.  Been trying to access without success the past day, is it me or everyone?

https://my.iherb.com/
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Cannot access from my side. Kajang area. Past few days, bad line for me. YouTube buffering, Facebook live often drops to 144p when set to auto. Restarted router still the same...
kemin
post Feb 26 2021, 03:22 PM

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Ugh... then not sure what's going on with my network, also using Chrome but can't access

user posted image
Jv8888
post Feb 26 2021, 03:23 PM

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QUOTE(SilentVampire @ Feb 26 2021, 03:11 PM)
Yes, you are probably not getting the optimal 5GHz signal from the router. I would suggest that you change to a better router. Plenty of good choices recently, especially the ones from TP-Link and Asus.
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Hi, thx. Any recommendation for router? Not those high end....budget around 300-400
kemin
post Feb 26 2021, 03:23 PM

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QUOTE(jian5481 @ Feb 26 2021, 03:22 PM)
Cannot access from my side. Kajang area. Past few days, bad line for me. YouTube buffering, Facebook live often drops to 144p when set to auto. Restarted router still the same...
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Yes same issue, some US websites can't access too. Used to be good until past few weeks

ray8426
post Feb 26 2021, 03:34 PM

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QUOTE(kemin @ Feb 26 2021, 03:22 PM)
Ugh... then not sure what's going on with my network, also using Chrome but can't access

user posted image
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Because of DNS? hmm.gif

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