Went to the Niture showroom on Saturday morning to test their chairs. No customers around, so I got the salesperson's 100% commitment to entertain my odd requirements. I have a bad left shoulder, so my need for an adjustable armrest was the main priority. Tested all models from the lowest to the highest specs.

PILLO had limited armrest adjustability compared to PILLO LITE. Both come with fixed backrests, so there's no height adjustment to suit our height. Can't remember what was lacking with the MOTION, could be the fixed lumbar. Once you sit on the ULTRA, you can immediately feel the difference with its smooth glide seat feature; but there's no headrest.

Ended up taking home a grey SINC with the optional footrest. As my priority was the armrest, SINC's 6D armrest decided it for me. Its versatile headrest, adaptive lumbar, adjustable backrest make the SINC stand out from the rest.

There were groups of people coming in when I was about to leave, and only 2 salesperson to handle them. Lucky that I got there early.