yes trax is the only you can get from. And the warranty is legitimate. The rest of other sellers/resellers is just supplier's warranty. Becareful on that. i have checked with them, if there's an issue, they TRY to give/replace the broken parts.

But i got it from Trax in the end, and i was unfortunate enough to have faulty Aeron Chair. Instead of TRYING to change the broken parts? They sent real mechanics that opened up the chairs, confirmed that it's broken and then just replace a brand new chair still sealed in the box for me. Because that's the Herman Miller's authorised guarantee.

So you get what you pay for. I was glad that i didn't cheap out on that money seriously because if i had any issues, i don't know how the "suppliers" could help me solve the problems. And they won't replace a new chair for you for sure.