Having problem terminating astro account, Never called me back
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 Dec 19 2020, 05:36 PM, updated 5y ago
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#1
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Senior Member
6,638 posts Joined: Jan 2003 From: "New Castle"   
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Hii,
I got two astro accounts at different houses. Want to terminate one and change one to njoi. The whatsapp no leads no where. Called the call centre, the person said that the person who was in charge of termination will call back Never called back. Any ideas. I don't mind not having both accounts. Just want terrestrial my freeview TV. |
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Dec 19 2020, 06:00 PM
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#2
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Junior Member
749 posts Joined: Aug 2011
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QUOTE(mystvearn @ Dec 19 2020, 05:36 PM) Hii, Call their line at 9am as there are TOO MANY who wants to terminate their Astro. I got two astro accounts at different houses. Want to terminate one and change one to njoi. The whatsapp no leads no where. Called the call centre, the person said that the person who was in charge of termination will call back Never called back. Any ideas. I don't mind not having both accounts. Just want terrestrial my freeview TV.  No, they don’t entertain whatsapp or email messages. |
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Dec 19 2020, 08:03 PM
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#3
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Senior Member
6,638 posts Joined: Jan 2003 From: "New Castle"
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QUOTE(l4nunm4l4y4 @ Dec 19 2020, 06:00 PM) Call their line at 9am as there are TOO MANY who wants to terminate their Astro. I see. ThanksNo, they don’t entertain whatsapp or email messages. |
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Dec 19 2020, 08:04 PM
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#4
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Senior Member
6,792 posts Joined: Oct 2008 From: Kuala Lumpur 
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Call them every day until you get a call back. Otherwise walk into their center. l4nunm4l4y4 liked this post
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Dec 29 2020, 12:33 PM
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#5
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Probation
30 posts Joined: Dec 2020
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QUOTE(YoungMan @ Dec 19 2020, 08:04 PM) Call them every day until you get a call back. Otherwise walk into their center. Yes, i think best to go to their centre directly. That is what I did. |
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Dec 29 2020, 02:00 PM
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#6
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Senior Member
6,638 posts Joined: Jan 2003 From: "New Castle"
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Done. On Sunday. After trying for about 30 mins. Only freeview+ Netflix now. Will wait to see how Disney+ is
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