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Why is Idealtech disliked in this forum?
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lansi_raju
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Dec 15 2020, 03:33 PM
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Getting Started

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QUOTE(imceobichi @ Dec 15 2020, 03:23 PM) Saw their price memang high a bit but not absurdly high la. They also keep a lot of variety, u can build anything with them. yes their price is quite steep but after sales service like dust cleaning is FOC lifetime... BUT their Queue is so F up..i rmb last time my PSU kaput, they ask me to wait 2 days (even they got ready stock) then can ready as they got alot of hardware to assemble... For F*** Sake la...what im going to do w/o my desktop during the weekend...
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lansi_raju
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Dec 15 2020, 04:12 PM
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Getting Started

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QUOTE(k!nex @ Dec 15 2020, 03:56 PM) Im not related to Idealtech. But dust cleaning stuffs should be done by owner , it just like cleaning your house aircond filter. Not much difference , maybe you need to remove your casing side panel and blast air into it using a blower. You dont need to dismantle anything if you think you are not confident in doing that. A blower cost you like 100~200 bucks if you buy from Shopee or Lazada which you can offset from their higher prices compare to certain shops in lowyat or maybe e-tech in kepong. Your psu warranty replacement thing actually good already la . Normally other shops i claim warranty need 1 week plus , worse case close to 3 weeks. Bcoz the replacement unit actually comes from distributor , not from their existing new stock. Most shops will never use their new stock to replace warranty units. What to do with a non operational rig for the weekend ? Thts the real reason why ppl buy prebuilts like HP, Dell and Lenovo bcoz they have next business day onsite warranty. If you so urgent to use your rig , you shouldnt even consider buying DIY builts in the first place. ~ just my 2 cents worth sry i missed out a point where the PSU already out of warranty, had to buy a new one...so with buying a new one and ready stock, im expect they can assemble immediately instead of waiting...
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