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This post has been edited by diners: Aug 21 2011, 02:30 AM

yerps , i saw the new iMac at Machines store .

actually Machines is not Apple Store . They are just reseller for Apple product.

I wonder why there's no Apple Store in Malaysia .?

yup...i saw it too..looks great and cool...pretty slicky and silvery

thx to kevler and nate_nightroad^^

hmm, Sanfransisco got one APPLE store...
where my aunt stays there^^

muahahahahahahahaha

then u should get your own iPhone there,dude .

nah. i dont like iPhone~
wanted to ask my aunt to get the iMac from Sanfransisco~
but i scared when the iMac go through the custom
only the BOX of iMac reaches me...
my iMac will be eaten by someone T_T

I wouldn't recommend getting the iMac from elsewhere - look into the warranty; it's not internationally recognised

wasn't all apple stuff got international warranty?

I have been to KLCC new Machines yesterday all the way to preview iPhone as they promised. It's because they've sent me an email inform me they will have iPhone preview on their first day. So disappointed when I reached there and they said internal problem as an excuse...I guess they use this as their marketing strategy ler...So bad

how about the half price ipod shuffle?

wah!...then you can help to be iphone dealers(AP-set/water-set) in Malaysia...

owh!...really?...they did send you an email mentioning that there would be iphone...when turn there,no iphone...wah!...this is a way of marketing...
if there's really iphone in Malaysia...sure there's lots of people talking about it...but it seems quiet...

what's the difference between premium reseller and authorised reseller ? From mac's website, it says that Machines are premium reseller, while shops like Macasia is authorised reseller.

to become a Premium Reseller, you have to achieve certain level or customer service support and also hit over the quota every month and get rewards from Apple.

you wanna become Premium Reseller?

haha no la. If that's the case i assume it's better to buy from a premium reseller la right ?

oh oh!!!
the KLCC one is PREMIUM reseller ^^
its near my house...
muahahaha

ur house near KLCC ? how near? wangsamaju and jalan ampang can be very big difference....in status....

i'm not staying at wangsa maju lah=='
15mins of driving can reach liaoz

but sometimes i prefer taxi there...
fast + cheap + han fan the parking fees @@'

why no apple store?
i think due to market demand
or u can email to apple malaysia to ask

huhuhu..i think Apple USA need to clarify this ,as US have their own foreign policy to Asia country like Malaysia .


but i'm still waiting for Apple Store to open their own shop in KL ...

How about n Apple concept store like wat padini and nike having now ...? all u wanto find in apple in the store...

if apple store open in malaysia, i think they may have some impact to the pc users out there.

just hoped big shopping malls like Mid-Valley or One Utama bringing Apple Store in...or maybe the new coming shopping mall "The Pavillion"...

huhu...the Apple Cube is so damned cute ...i wonder if they build it in Malaysia..

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Added on August 22, 2007, 8:05 amA big store without rely to any hyper-mall is better ..like Apple Cube in US

This post has been edited by kevler: Aug 22 2007, 08:05 AM

but this is malaysia......nike oso parked in shopping mall....KL traffic so "like that" , it would be better for Apple to open up in Mall, more crowd n less troublesome for us to seek parking just to visit tht store ( if parking lot is provided....yeah, rite...)

Ya..But, recently I got another mail from them, saying that very sorry about the internal problem of the iPhone preview. They decided to give me RM 50.00 voucher as a apology...Hmm...By the way, what can buy using this RM 50.00 in their shop? Haha..could be another marketing strategy.

@kksleo,
Are there T&C to which the RM50 is for? I wouldn't mind a brand new keyboard protector for my MBP *grins*

wow!...what a nice concept shop...
if only Malaysia have such a big numbers of Apple users...

yups...or not...they can built their own concept shop outside any big mall...at least got some attraction...
something like Samsung concept shop in-front of Lot-10...

wah!...really?...so you need to come and collect at the Machine is it?...
or they might ask you to purchase anything in some amount before you can get the voucher...

you were offered also?...or planning to get at the Machine?...

@unknowndevices,
No I wasn't offered the RM50 voucher. I was merely thinking how to utilise kksleo's RM50 voucher *grins* And no I've no intentions of getting a keyboard protector (i wouldn't mind one if it's FOC though! lol) AND I'm a MacAsia girl *oopz*

Damn.. now everyone knows I'm pro MacAsia *gulps*

This post has been edited by tinkerbel: Aug 23 2007, 11:42 AM

yeah agreed open one apple store much easy to deal with them directly huhuhu we need more apple user heheeh
then one floor in lowyat plaza will fill with all apple stuff with more choices.

This post has been edited by deu5: Aug 23 2007, 01:43 PM

FYI, the cube thingy Apple store is located at NYC and there are stairs leading you down underground to their store. If i am not mistaken they have even patented the design of the stairs itself.

More pics can be seen @ http://www.apple.com/retail/fifthavenue/gallery/

I've been to several Apple Stores around the world, including the two in NYC and in my opinion the biggest advantage of these places is not the availability of hardware/accessories but the Genius Bar. Walking in and getting free (and good) advice for your Mac problems is extremely useful.

I think it's easy to sell something particularly Apple products which already has strong brand loyalty. The difficult part that many retailers in Malaysia don't get is customer service.

erksss...what does the mean?...
wah!...who wouldn't want a free voucher...
i sure you know more of Apple's promotion then we do...so,in future do share if there's anything k...

so, kksleo what's the status of your voucher-to-be...did you went to the Machine?...

yeah!...try to submit a proposal to LYP to have half of the floor for Apple...maybe...

wow!...thanks...

wah!...you went to several Apple stores around the world?...so lucky...sure you fly a lot...
so got any interesting pictures of Apple stores to share...

yeah!...in getting customers,i'm sure they can...but to have good services,is what a "superb retailer" need to have ...or not...sure got no people would buy their product....

huhu..what can i say ...their design are too fast-forward ...damned cool holiao

It's not just the architecture.

The Apple cube store in New York is like a cultural phenomenon.

It's open 24 hours, 7 days a week. Friday nights they lower the lights and bring in DJs to spin music.

There are hundreds of computers for people to use, all connected to super high-speed internet line. Machines range from little Mac Minis up to Mac Pro with 30" cinema display. Use for free as long as you want. Play area for kids with cushions and iMacs with educational software.

Also free wifi for the people who come and sit on the floor with their MacBooks. Download at 10x faster than you'll ever get with Streamyx.

First time I went there I couldn't believe how crowded it was. I did some shoulder surfing and it seems like people from the city have really incorporated the place into their lifestyle. Everyone is in there - students, old people walking with canes, models dressed for the fashion shoot, homeless. On the way across town, they stop in and send a few emails, then go on with the rest of their day. I think it's great marketing for Apple, it really fits their message of digital lifestyle for everyone.

guess...those homeless people can stay there to surf internet as much as they likes...
bring in some foods and drinks at watch movies there...if that's allowed...

That is why they have been voted the most innovative company year after year according to the Economist. Unlike Microsoft.

The store has a good strategy for that - no chairs! So you can only survive in there for as long as you can stand on your two legs. Sitting on the floor you'd have to use your own laptop, which they don't mind.

Maybe one day you'll see someone who took the cordless keyboard and mighty mouse and sat on the ground near the 30" cinema display with screen magnification turned on.

Here is what they wrote me in the mail...
Because of this serious oversight, and as a testament to our appreciation of you as our customer, we hope you will accept a small token of appreciation from us. If you can provide us your mailing details, we will like to send you a RM50 cash voucher (no minimum purchase required).

I think no T&C, wait till I receive the voucher then..

@kksleo,
In that case I think the RM50 voucher will enable you to purchase ANYTHING from Machines. Good for ya! If u don't want the voucher just throw it to me `k?

You guys must be pretty young . . . there was an Applecenter in KL yonks ago . . . when it was still the LC2s and LC3s up till a few years after Apple came out with the PowerPC 6100, 7100, 8100s . . .

But like all things Apple, when they almost went bust (during the time when there were actually official Apple clones - I hope you guys actually know this . . .), Applecenter KL closed down.

I guess unlike what most people like to think, nowadays, Apple machines aren't that much in demand when it comes to REAL work machines (in comparison to when Applecenter was still in operation) - a lot of people will say that it is better suited to design blah blah blah. But seriously, the only BIG money that they are earning right now are from the Final Cut Pro, Shake and Motion suites that gets sold - and only because these are Mac-only softwares.

Like a few others who have voiced out here before, I've used Macs since when Photoshop was only version 2, and owned the first generation PowerPC Macs, up till now. I've used PCs extensively as well, and I've also used SGIs for a few years in the past (before they became obsolete).

So I have to say this - please, can all those people who keep saying that Macs are best for design blah blah blah please be less biased?

so are the new ipods in klcc yet???

Dude, you've got to stay off the Valium. It's affecting your memory....

If you're talking about the AppleCentre (run by Sapura) that was located in the Pernas building beside what was formerly the KL Hilton; there's just no comparison to the retail AppleStores that are available in cities in the US. The ready availability of hardware which is also laid out so the discerning consumer could test it out in-store and wealth of accessories and software in AppleStores greatly outweigh what the AppleCentre that Sapura used to run. Heck, Machines; MacAsia; MacStudio etc. are doing a better job with Apple hardware availability than the Sapura guys ever did.

Point is: in the days of the AppleCentre in the Pernas building: Sapura held the sole distributorship. Now; Apple Malaysia appoints resellers and inventory comes out of Singapore with Apple Malaysia in a administrative but NOT sales role. This is a VERY different situation from having a local Apple-run AppleStore (either retail or online).

I'm sure wei knows this place as well....I remembered he said that those days when the internet wasn't so popular, Mac OS updates are distributed via diskettes by the Apple people....so I guess he does know the existence of this applecenter...(sorry i made u sound old...haha)

As to what macdanife said, apple malaysia is playing an administrative role in malaysia....premium apple resellers like machines and cg computers have done a good job in providing demo and sales in malaysia...not to mention epicenter that is opening next thursday in pavillion....

I have to agree with you by not being biased that macs are best for designs and stuff.....i am sure some of the best designers dont use Macs....

Dude, I'm not saying that any of the stores here (past or present) are like the Apple Stores in the US.

I kinda prefered the business model when AppleCentre was in Pernas. Right now, I can walk into Machines or Macasia, or any of the other shops and with their staffing, it just feels like any other shop (like maybe the motorola boutiques), but a little snazzier. In the days of AppleCentre, at least it felt like I was dealing with a corporate entity like IBM (for example).

Personally, I didn't have any problems getting whatever I needed from AppleCentre - except for maybe the occasional LaCie stackable drive, but then again you can't get a lot of other stuff here presently as well.

I'm not a Sapura/AppleCentre fanboy - don't get me wrong. But all I'm saying is that I prefered that there was a 'command-central' rather than have a smattering of shops everywhere that are not really related to each other.

Regardless of whether AppleCentre = Apple Malaysia in those days, at least it FELT like it was. I could speak to Sheila, for example and know that her counterpart in the US or Singapore will hear of my problem in the next few days. And it was advantageous from where I was, that they had both an administrative as well as a sales role.

p.s. Anyone know of any way that I can replace the HDD in my MBP without voiding the warranty?

Much as the old bunch at Sapura were (and are) good friends; the philosophy then was very much geared toward the corporate (Publishing houses; private schools; universities etc.) client. I groaned as loudly as anyone else when Lingam et. al. took over the running of Apple. With his credentials firmly in the Windows side of the pond he seemed out of depth when it came to Mac evangalism.

You can't deny however that the last 10 years has seen the Mac market in Malaysia grow in leaps and bounds.

Part of this is better product and a more streamlined product line too. And nobody (except perhaps Jobs) would have predicted the runaway success of the iPod. Now Apple products are everywhere. Walk into a Starbucks and you'd probably see a Apple logo shining at you from one of the tables. This was VERY rare 10 years ago.

Can't put all the plaudits at Lingam's feet but at least he didn't screw it up!

Sheila btw. is out of the computers line entirely. Can't think of any of the old gang that are still in Mac retail actually. Except perhaps Sandy over at VR....



This post has been edited by MacDaNife: Sep 17 2007, 12:16 PM

yeah, i think she's the only one ... although a certain CP Tai is still around, but not in Apple retail though

nice facts!!