Model Name: DIR-842 (provided by TM)
Hardware Version: C2
Firmware Version: 3.06TM

Hi, guys. I can't login to 192.168.0.1 admin page because I forgot the password. I also lost the installation form. I had tried the password(all kind of possible combination of passwords) on the sticker at my modem but still unavailable to login. What should I do ? Is it possible for me to reset the modem and setup everything back to normal by myself without any IT knowledge or do I need to call TM technician come to help me setup ?

There should be a reset button on the router itself to go back to default settings. U have to call TM to get your unifi id/password though..

Just reset the damn thing, why is that so hard?

You call TM technician to come, you will have to pay for it

Hard reset at the back of router , no problem for him.
But setup unifi , need isp password , if TS didn't copy down the password
become problem now.

Yes. That is the problem. I need to know the steps to setup back everything back to normal in details after I reset.

First, download the manual, https://dlink.com.sg/wp-content/uploads/201...qig_DIR-842.pdf

Thank you. So I follow those instructions after reset my modem to default setting and ask for unifi id and password?

Bro follow the steps and i believe you will be alright

1) Download the manual
2) Call 100 ™ and look for agent
3) Tell them you need your unifi username & password, tell them you want to reset modem
4) Refer to the manual on how to reset & setup the modem
5) Get your mobile phone with data ready, if case you failed to setup the modem, you still can post in here ask for help

reset button at the back of the router.

Thanks bro