2. Sony Customer Support then email customer to participate in "customer satisfaction survey", but the survey link is broken hence the customers can't even make feedback to Sony.
Bravo Sony Malaysia.
Inb4 incoming LOD from Sony.
Sony Msia is a shame
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Nov 20 2020, 10:22 AM, updated 6y ago
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#1
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Senior Member
1,374 posts Joined: Feb 2016 From: Milky Way |
1. PS5 online pre-order that flop seriously, over accepted online pre-orders with full payment, have to cancel customers orders but didn't even send out proper email for the cancellation and slow in making refund to customer. 2. Sony Customer Support then email customer to participate in "customer satisfaction survey", but the survey link is broken hence the customers can't even make feedback to Sony. Bravo Sony Malaysia. Inb4 incoming LOD from Sony. gobiomani and skycrawler liked this post
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Nov 20 2020, 10:28 AM
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#2
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1,374 posts Joined: Feb 2016 From: Milky Way |
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Nov 20 2020, 10:31 AM
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#3
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1,374 posts Joined: Feb 2016 From: Milky Way |
QUOTE(acbc @ Nov 20 2020, 10:27 AM) This is not about zerg rush.I wasn't triggered enough to open this thread until they pour salt on wound by requesting customer feedback with a broken link. DarkNite and LarryPizzaGuy liked this post
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Nov 20 2020, 10:41 AM
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#4
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1,374 posts Joined: Feb 2016 From: Milky Way |
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Nov 20 2020, 10:45 AM
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#5
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1,374 posts Joined: Feb 2016 From: Milky Way |
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Nov 20 2020, 10:47 AM
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#6
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1,374 posts Joined: Feb 2016 From: Milky Way |
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Nov 20 2020, 10:50 AM
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#7
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1,374 posts Joined: Feb 2016 From: Milky Way |
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Nov 20 2020, 10:52 AM
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#8
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1,374 posts Joined: Feb 2016 From: Milky Way |
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Nov 20 2020, 11:05 AM
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#9
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1,374 posts Joined: Feb 2016 From: Milky Way |
QUOTE(sixshot @ Nov 20 2020, 10:59 AM) Pathetic launch titles. Idk y people wanna rush in buy now The thread isn't about the console, it's about lackluster business practice from an established international corporation.Most prolly just to flex by being one of the first to own it. I will wait until new horizon came out, then only will buy. |
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Nov 20 2020, 11:06 AM
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#10
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1,374 posts Joined: Feb 2016 From: Milky Way |
QUOTE(Jenn77 @ Nov 20 2020, 11:04 AM) The reason I commented is because I keep seeing this comments in socmed (my socmed). Maybe I have more disturbing things on my mind so this kinda 'meh' at this point of time. anyway 2020 is not over. we have december anticipating the not anticipated. Alien invasion as finale for 2020 would be exciting. StrikeQUAN liked this post
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Nov 20 2020, 11:11 AM
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#11
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1,374 posts Joined: Feb 2016 From: Milky Way |
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Nov 20 2020, 11:22 AM
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#12
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1,374 posts Joined: Feb 2016 From: Milky Way |
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Nov 20 2020, 11:23 AM
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#13
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1,374 posts Joined: Feb 2016 From: Milky Way |
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Nov 20 2020, 11:27 AM
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#14
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1,374 posts Joined: Feb 2016 From: Milky Way |
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Nov 20 2020, 11:41 AM
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#15
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1,374 posts Joined: Feb 2016 From: Milky Way |
QUOTE(wkn @ Nov 20 2020, 11:37 AM) he don't even want to talk to sony when they call him. how to ask him to go to sony factory if his attitude like that? I already called Sony, even get double confirmation from their online customer support.Anyway, my interest in the console has pretty much subsided and killed by Sony pre-order fiasco. I wouldn't bother to open this thread if Sony customer support had not send me an email today for "customer satisfaction survey" with a broken link that further add insult to the injury. |
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Nov 20 2020, 11:52 AM
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#16
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1,374 posts Joined: Feb 2016 From: Milky Way |
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Nov 20 2020, 12:00 PM
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#17
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1,374 posts Joined: Feb 2016 From: Milky Way |
QUOTE(silvertoes @ Nov 20 2020, 11:57 AM) damn so butthurt until auto email for survey also feel triggered.. Triggered because the "survey link" is broken in the auto email. It's like teasing/trolling your already dissatisfied customer. there's a possibility that some scalpers using bot to get their multiple orders in.. nowadays if want to be really sure u locked ur order, better go to the physical store.. even Nike site and apps also cant block them bots.. |
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Nov 20 2020, 12:43 PM
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#18
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1,374 posts Joined: Feb 2016 From: Milky Way |
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Nov 20 2020, 12:58 PM
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#19
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1,374 posts Joined: Feb 2016 From: Milky Way |
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Nov 20 2020, 01:15 PM
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#20
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1,374 posts Joined: Feb 2016 From: Milky Way |
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