QUOTE(iGamer @ Dec 5 2020, 07:53 AM)
3) “They don’t have enough unit what do u expect them to do?” Excuse me, they are not 3rd party reseller, they are the manufacturer and distributor. They claimed they over accepted preorder due to system glitch, yet they still continue to take preorder in store the next day while choosing to cancelled orders that were made before the in store orders, that just discriminate those who made the order earlier.
Again with this
1. Online pre-orders sold at 12ish am
2. For argument's sake, let's say the staff handling the system checks the preorders immediately
3. Staff realizes there has been a glitch in the system
4. Staff needs to escalate this immediate superior
5. Most likely even immediate superior doesn't have the authority to make decision, so escalate to big bosses
6. Big bosses discuss, decides to reduce allocations at Sony Centers
So my question to you is
1. According to your logic, this is what Sony should have done?
2. Do you really think they found out about the glitch immediately as soon as the preorders are sold out?
3. If yes, you want them to do all the above within 10hours (before stores preorder) in the middle of the night? Do you even work in corporate?
4. If the glitch accepted even more than the entire units distributed to all retailers, you want Sony to call up all those retailers and cancel any sort of physical preorders to cater for the glitch? Do you think there's no legal binding made between Sony and retailers when they allocated the stocks to them?