Latest Update:

These are the transcript of the conversation between me and Sony, and my conclusion is:
1.) Sony insists there are system glitches which causes over-commitment of pre-order
2.) They don't really care about the safety and well-being of customer by allocating more stocks to retail store in order to create the hype
3.) The online order will be cancelled to those who failed to make their payment within (1) minute.
4.) Their solution = Refund or wait second batch.
5.) Online customer in their eyes is paying Rupiah, doesn't worth anything to them. Sony= Anti-Online-Customer
6.) The number calling to inform about the cancellation of pre-order is indeed from Sony The Curve.

gh staff / fanboy angry over getting slammed by consumers for their shady ps5 pwp deals.

Not stating PWP stipulations prior to purchase IS breaking the law. Learn some consumer rights.

Only reason why they aren't in trouble is because everyone who bought from them doesn't know their rights nor do they know how consumer law works in malaysia.

Consumer Laws, Act 599 Sect 12 -

A person commits an offence—
(a) if he gives to a consumer an indication which is misleading
as to the price at which any goods or services are available;

Got it?

I was already in the business of game sales during the time GH just started as a small fry in LYN in 2007. They have learned to twist the law because they know consumers don't know better.

Sorry I was editing previous post to add this point:

(b) if an indication given by him to a consumer as to the price
at which any goods or services are available becomes
misleading and he fails to take reasonable steps to prevent
the consumer from relying on the indication

This is the point where GH has broken the law on.

My friend managed to contact Sony Customer Service Live chat ,he  gave the guy his order number.
The sony people ask him to hold on a sec and  then after 5 min the Sony guy replied back to him that his order# is confirmed.
Then email him a satisfaction survey form to fill in. Guess he is safe from pre-order?

By the way he said he received the confirmation email from Ipay88 and Sony email at 12.03am both at the same time.

if something wrong, they will just take it back & send it for repair.

there will be no exchange because playstation boss said there is no more ps5 stock until 2021.

sony mv accepting second batch waiting list already. If no time to go mv can just call them and they will help u. Tried sunway sony and they full already.

accoding to SIRIM database, PS5 still haven't reach Malaysia

nah dude, sony sent reviewers PS5s with the better fans to ensure that they’ll say the system is quiet. however, real retail units contain fans that not only perform worse, but aren’t even the same fans. i’d say customers are allowed to be pissed. it might not be a big deal to you, but it is to other people, they are delivered a product which is inferior to the review units

Okay lah give you guys a very simple scenario before bed:

Both you and I pay RM2299 for a disc version, and it turns out that my unit runs noticeably more quiet than yours due to difference in fan design (or/and coil whine for that matter).

Will you seriously be satisfied with that?

Out of topic abit but samsung have been practicing this for many years already.. shipping exynos to non us region with the same price of that snapdragon version haha scamsung

Sony told me they will ship out after 11th......