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 Solar Panel for House, Have you install?

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killeralta
post Oct 5 2023, 12:56 PM

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This post has been edited by killeralta: Oct 5 2023, 01:01 PM
killeralta
post Jan 9 2024, 02:59 PM

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I recently finished my solar installation using hoymiles micro-inverter.

But installer does not want to provide me with the end user username and password for hoymiles s-Miles monitoring app system saying its only for there own usage. Instead have to rely on there own app for monitoring with minimum info.

You think i can go to consumer tribunal to force them to give me the access to hoymiles s-Miles monitoring app?

killeralta
post Jan 11 2024, 07:20 AM

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QUOTE(bee88 @ Jan 10 2024, 11:59 PM)
What do you mean their own app? Surely can use hoymiles own app to monitor.  U can see the panels, performance , and energy generation.

Smiles end user app.
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Solaroo own app, they dont wanna provide hoymiles login
killeralta
post Jan 11 2024, 09:08 PM

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QUOTE(adamw @ Jan 11 2024, 05:53 PM)
My friend bought the package from Pathgreen but was given S-miles app access. In your contract any T&C on this? Otherwise I think you can make an official complaint.
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They die also wont give, say they throw a lot of money develop there stupid app that sync the data from s mile app.

 

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