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 Foodpanda received wrong order

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TSapamise
post Nov 5 2020, 07:09 PM, updated 6y ago

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What to do if receive wrong order from foodpanda? I order rm18 only, but received someone's order worth rm42. sweat.gif

Already inform the rider it's wrong, but he said just take it since he lazy go back to the shop. sweat.gif sweat.gif

So I just eat it like no one's business? Feel bad for the family that received my order. sweat.gif sweat.gif sweat.gif
lowyatfag
post Nov 5 2020, 07:11 PM

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haram
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post Nov 5 2020, 07:11 PM

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Enjoy partial 'free' meal.
DarkAeon
post Nov 5 2020, 07:11 PM

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they other family will lodge a report and get refunded.
SUSsuperduperodua
post Nov 5 2020, 07:12 PM

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Jibby eat 2.6b x open thread pon. Malu aper bossku ?
Baconateer
post Nov 5 2020, 07:12 PM

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there should order number on the recepit.. no?

tell Fp CS...
TSapamise
post Nov 5 2020, 07:12 PM

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QUOTE(lowyatfag @ Nov 5 2020, 07:11 PM)
haram
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Then what to do. I ain't going to the shop for their mistake. I already inform the rider and he don't want to take responsibility also.
TSapamise
post Nov 5 2020, 07:13 PM

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QUOTE(Baconateer @ Nov 5 2020, 07:12 PM)
there should order number on the recepit.. no?

tell Fp CS...
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Receipt number is 43 (belong to someone else), but the plastic got written 44 (my order number). The shop screwed up.

This post has been edited by apamise: Nov 5 2020, 07:14 PM
MrBaba
post Nov 5 2020, 07:15 PM

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QUOTE(apamise @ Nov 5 2020, 07:09 PM)
What to do if receive wrong order from foodpanda? I order rm18 only, but received someone's order worth rm42. sweat.gif

Already inform the rider it's wrong, but he said just take it since he lazy go back to the shop. sweat.gif sweat.gif

So I just eat it like no one's business? Feel bad for the family that received my order.  sweat.gif sweat.gif sweat.gif
*
They will get refund, and free food ( yr order)
shuin1986
post Nov 5 2020, 07:15 PM

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U can ask for refund actually, just contact the CS and show pic not ur order, so u get free expensive meal and full refund
DarkAeon
post Nov 5 2020, 07:16 PM

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QUOTE(shuin1986 @ Nov 5 2020, 07:15 PM)
U can ask for refund actually, just contact the CS and show pic not ur order, so u get free expensive meal and full refund
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u sir is a genius. u happen to be a politician?
SUSNB01
post Nov 5 2020, 07:16 PM

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Eat the meal, lodge report to get back RM18. The other guy should do the same. Win win. Only sohai delivery guy will get salary deducted. Padan Muka.
Baconateer
post Nov 5 2020, 07:18 PM

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QUOTE(apamise @ Nov 5 2020, 07:13 PM)
Receipt number is 43 (belong to someone else), but the plastic got written 44 (my order number). The shop screwed up.
*
i mean..tell that order number to FP CS...hopefully FP will reimburse thm with coupon or something..
FauxHawk
post Nov 5 2020, 07:19 PM

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The other day I lagi power with Foodpanda, they deliver wrong place. Dunno which sohai decided the new condo next to my house should have the same number as my house.

Foodpanda guy see number correct, he just put down the packet and then motorbike away.
brkli
post Nov 5 2020, 07:19 PM

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take the RM42 food, take a pic and report to get refund. then eat the food.

This post has been edited by brkli: Nov 5 2020, 07:19 PM
SUSFenix98
post Nov 5 2020, 07:19 PM

Happy Meal upsized Sir?
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Dpt pahala lettew

This post has been edited by Fenix98: Nov 5 2020, 07:19 PM
kllonely1
post Nov 5 2020, 07:20 PM

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QUOTE(apamise @ Nov 5 2020, 07:09 PM)
What to do if receive wrong order from foodpanda? I order rm18 only, but received someone's order worth rm42. sweat.gif

Already inform the rider it's wrong, but he said just take it since he lazy go back to the shop. sweat.gif sweat.gif

So I just eat it like no one's business? Feel bad for the family that received my order.  sweat.gif sweat.gif sweat.gif
*
haram loh,
NicJolin
post Nov 5 2020, 07:20 PM

Stop monitoring =)
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report and eat for free

the other also will get free meal
DarkAeon
post Nov 5 2020, 07:20 PM

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QUOTE(kllonely1 @ Nov 5 2020, 07:20 PM)
haram loh, rezeki
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fixed
SiewLee30
post Nov 5 2020, 07:20 PM

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Food panda going to refund that guy order and ban ur account
SUSnasiputih
post Nov 5 2020, 07:22 PM

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QUOTE(apamise @ Nov 5 2020, 07:12 PM)
Then what to do. I ain't going to the shop for their mistake. I already inform the rider and he don't want to take responsibility also.
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you should deliver the order to the real customer. get the address from the rider.
arefiq09
post Nov 5 2020, 07:25 PM

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Just contact the customer service through the order and they'll instruct what to do next. Happened to me once, and they just tell me if I can eat it (halal case), then it's free and also asked if I want re-delivery/refund of my original order.
TSapamise
post Nov 5 2020, 07:28 PM

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QUOTE(NB01 @ Nov 5 2020, 07:16 PM)
Eat the meal, lodge report to get back RM18. The other guy should do the same. Win win. Only sohai delivery guy will get salary deducted. Padan Muka.
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Not his fault la, he send food labeled #44 which supposed to be mine. But inside the plastic are foods for order #43, complete with the receipt.
sk1l
post Nov 5 2020, 07:28 PM

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QUOTE(apamise @ Nov 5 2020, 07:09 PM)
What to do if receive wrong order from foodpanda? I order rm18 only, but received someone's order worth rm42. sweat.gif

Already inform the rider it's wrong, but he said just take it since he lazy go back to the shop. sweat.gif sweat.gif

So I just eat it like no one's business? Feel bad for the family that received my order.  sweat.gif sweat.gif sweat.gif
*
U can still get refund if u report to foodpanda
MR_alien
post Nov 5 2020, 07:29 PM

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QUOTE(Baconateer @ Nov 5 2020, 07:12 PM)
there should order number on the recepit.. no?

tell Fp CS...
*
you'd be surprised many rider don't even look
they took whatever is inside the basket and leave

supposedly u need to verify with the staff before u leave
but sometime the staff is busy, they just took what's on the basket and leave
seen it with my own eyes
DarkAeon
post Nov 5 2020, 07:30 PM

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QUOTE(MR_alien @ Nov 5 2020, 07:29 PM)
you'd be surprised many rider don't even look
they took whatever is inside the basket and leave

supposedly u need to verify with the staff before u leave
but sometime the staff is busy, they just took what's on the basket and leave
seen it with my own eyes
*
i order self collect, my order taken by panda rider. yes they don't check
Baconateer
post Nov 5 2020, 07:31 PM

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QUOTE(MR_alien @ Nov 5 2020, 07:29 PM)
you'd be surprised many rider don't even look
they took whatever is inside the basket and leave

supposedly u need to verify with the staff before u leave
but sometime the staff is busy, they just took what's on the basket and leave
seen it with my own eyes
*
happened to me once..

rider just left the food with the wrong person... without even asking his name.

luckily that guy returned the food to me..
SUSpundi
post Nov 5 2020, 07:31 PM

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ask.gibmedemuny
KopiChia
post Nov 5 2020, 07:34 PM

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Some not rider fault but sohai shop. I had 4 orders with grab(not panda) they give me 3. I ask rider he said he too ask shop and shop worker said 2 order inside 1 packaging box 🤔😬 later I go home open see 1 order in box nia. I terus complain and later give shop 1 star.
MR_alien
post Nov 5 2020, 07:36 PM

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QUOTE(DarkAeon @ Nov 5 2020, 07:30 PM)
i order self collect, my order taken by panda rider. yes they don't check
*
this one same case as my friend's burger stall

i pre-order it so i don't have to wait
reach there, he told me the worker took it and deliver to someone else
end up wait there for like 30 minutes for the worker to come back, tell him he got the wrong order...took the new order back to exchange the wrong order back to me rclxub.gif
Imp Bron
post Nov 5 2020, 07:39 PM

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No way you can return back the food to intended owner

Either you throw or just eat it, you can also make further complain to compensate the missing rm18 food
DarkAeon
post Nov 5 2020, 07:39 PM

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QUOTE(MR_alien @ Nov 5 2020, 07:36 PM)
this one same case as my friend's burger stall

i pre-order it so i don't have to wait
reach there, he told me the worker took it and deliver to someone else
end up wait there for like 30 minutes for the worker to come back, tell him he got the wrong order...took the new order back to exchange the wrong order back to me rclxub.gif
*
i ask the shop to make another for me. they did and prioritize my order

This post has been edited by DarkAeon: Nov 5 2020, 07:40 PM
limfreelance
post Nov 5 2020, 07:42 PM

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BronzePlate
post Nov 5 2020, 07:46 PM

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Incoming lausai, cursed by the other person for stealing his food
sheahann
post Nov 5 2020, 07:49 PM

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QUOTE(shuin1986 @ Nov 5 2020, 07:15 PM)
U can ask for refund actually, just contact the CS and show pic not ur order, so u get free expensive meal and full refund
*
ya.. pandai
Sycamore
post Nov 5 2020, 07:50 PM

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QUOTE(apamise @ Nov 5 2020, 07:09 PM)
What to do if receive wrong order from foodpanda? I order rm18 only, but received someone's order worth rm42. sweat.gif

Already inform the rider it's wrong, but he said just take it since he lazy go back to the shop. sweat.gif sweat.gif

So I just eat it like no one's business? Feel bad for the family that received my order.  sweat.gif sweat.gif sweat.gif
*
Just eat it.
The one who received less order will complain to foodpanda and can ask for compensation.

Courrier dont want to go back to restaurant cause they dont get extra money.
Tongkat Ali
post Nov 5 2020, 07:53 PM

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QUOTE(NB01 @ Nov 5 2020, 07:16 PM)
Eat the meal, lodge report to get back RM18. The other guy should do the same. Win win. Only sohai delivery guy will get salary deducted. Padan Muka.
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That is shop mistake put the wrong number.

This post has been edited by Tongkat Ali: Nov 5 2020, 07:56 PM
Zoo Howl
post Nov 5 2020, 08:01 PM

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Its ok la, i also happy to receive free meal

 

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