Hi Yeoh, would like to know can we submit for LAD, if the developer issued the letter of VP, but not giving us the keys?

We got notified by bank the loan reimbursed to developer on 24 September, after reminding them that they have 7 days, according to SPA, to hand over the unit, they issued a VP LETTER on 30 September, and starts charging us the security fee, maintenance charges starting from 30 September itself. Now, the question is what does VP mean in real? IF the developer issued a written VP, but unable to deliver the keys, giving all sorts of nonsense excuses, does that considered as they are free from LAD?

It's landed terrace, residential titled, strata free hold.

OK, now we have got our keys last Saturday. I was informed by the key handing personnel, the actual, real reason was they misplaced 2 of the main glass door keys to the house, 1 glass door in front, 1 glass door from the back yard. in order for us to get into the house now is via the wooden door from the front, or, via the grill door from the back. Until today, the keys are still missing, we had been chasing after the developer for the keys, again, they are giving excuses like, they can't locate the keys, so they are going to change the locks, BUT, they do not have the spare parts, they are lack of man powers, the bosses are at overseas, need all 5 of them to sign for approval of stuff, etc.. I mean, from the day we placed the booking fee on 31st December 2020, until we paid the balance of deposit in February, they have months to get the house prepared for delivery, as it is already built, not under construction. So, for them to unable to deliver the keys, the loose items, like, faucet to the porch, faucet at the back yard, the kitchen sink delivered without any pipe, no faucet/tap, reason being, their contractor do not have the stock, and they can't go to any hardware shop to purchase them for me without the bosses' approval, all of those loose items I mentioned are in the SPA by the way.

The lawyer is under their panel, so they are hopeless in helping the buyers. We tried, trust me. We told them we wanted to take action since developer failed to deliver the keys within 7 days, they informed the developer and we got our said incomplete handing over process.

I just want my house delivered to me in proper, I am not here to look for troubles, I had been telling them that, but regrettably, they just don't care.