It was a bad experience for my first investment.

At first I approached agent A to view the house (subsales, afterward only I found there are a lots people post the same ads under same company at Mudah), A said have to ask her boss B (her manager) to open the house for me as that's his customer.

After checking all I decided to paid deposit, but then B said there is someone pay earlier than me, so have to queue until his customer got loan rejected.
After a few weeks, A called that the loan rejected mean is my turn I can submit the loan. Then she comes collect the deposit and asked me to sign documents etc.
And now the banker C follow up my loan. She said she already check in system CRRIS, I need to settle my PTPTN loan then should be no problem atleast 70% I can get the loan. I settled then wait.

Few days later, A called me again said B want to cancel my booking, as suddenly his client got the loan approved. I don't care, I said is my turn you can't cancel like that.

After two weeks (within this period I keep calling and whatsapp C to update my loan status, but she always said busy will get back to me), C replied my loan got rejected, and she said already help to appeal but unsuccessful too. I'm thinking, isn't C need more supporting documents from me to appeal?

Can I complaint A with his company (or any related organization to sue him), or C (I'm thinking maybe can complaint to Bank Negara)

Can someone advice me?

You are right, I have the same thought *lovely*

You are right, I have the same thought

I think the purpose of deposit is to hold the house till my loan got approve/rejected right?
They said will return my deposit.

They didn't. A said actually in the process of my loan application, B already asked the buyer sign agreement and bank letter (LOL or something like that)
This is what I feel angry the most. Like WTF with A and B.