Yes. I know their shit words doesn’t mean shit. But should I waste my time go back to them, or should I claim through tribunal?

This is what I thought too. How come they can simply conclude without seeing the real thing? Based on fabricated photo from the contractor? Sounds very unprofessional to me. Anyway, I have emailed to them directly asking for justification on their side and provide them information from my side. I will give them few working days to respond before I report them to LAM.
Yeah. It’s a well known issue that the person we contacted are just dumb puppet that knows nothing whatsoever going on on site. It’s a position that waste money and should not exist at first place. Just a puppet for client to scold. Fortunately for her I am not a scolding person, and I rely on law rather than trying venting my anger with no resolution.

Really lol architect. I facepalm until my forehead become red after reading the letter. What a fckup architect.

Well. I will try to resolve this problem by exhausting all the legal avenue I have first. After that I might reveal who are the fckup developer and architect

I will be moving in soon and I have no intention to claim any defect from them anymore since I will be doing some renovation prior to moving in and definitely they will use that as an excuse to refuse any defect claim as I made them enemy already. Right now I only intended to claim whatever being reported already especially the major one which is the replacement of window frame. I cannot wait anymore since I feel stupid paying 3.5k a month yet still living in a slump I currently live.