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 LOK LOK CAR Need Help

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TSJitty
post Oct 14 2020, 11:03 AM, updated 6y ago

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Good afternoon Guys, i am a owner of LOK LOK truck. I have a full time team of indon & head chef that operate the LOK LOK Truck for me.

My INDON team are responsible to cucuk the LOK LOK for me, while the head chef is incharge of driving the Truck to designated place to sell the LOK LOK.

Recently, the Head Chef reluctant to work due to MCO and afraid to work. But i believe this is not the actual reason.

We had tried different method to survive the business by doing ONLINE style via (food panda and oddle.me) but seem like it is not working.

The sales had drop and it is very hard for us to survive.

Can i have some advice on all the SIFUS here on do you have any suggestion to save the business?

i have all the resource with me, but seem like i am still missing the current and future trend of LOK LOK truck.


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This post has been edited by Jitty: Oct 14 2020, 12:00 PM
TSJitty
post Oct 14 2020, 11:18 AM

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QUOTE(M4A1 @ Oct 14 2020, 11:04 AM)
lok lok need head chef  ?????????????????????????
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head chef as in the guy who drive the truck there, prepare the food, set up the truck and the one who do the grill and fried of food to all the customer. biggrin.gif
TSJitty
post Oct 14 2020, 11:25 AM

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Thanks everyone for the good suggestion.

After reading everyone comments, seem like the problem now is hygiene. Due to this COVID issue, alot of customer afraid to eat lok lok unless i do a big sign stating TAKE AWAY ONLY.

Another good idea from lcs89 is that i can do satay celup. YES, i can do good satay celup soup. initially i have that in my lok lok truck, but due to demand, i close down the satay celup soup as it is very expensive. and most of my customer prefer FRIED LOK LOK than soup and grill style.

i am considering to do delivery but missing a good MEDIUM to promote my LOK LOK. Do you guys have any suggestion how to promote my LOK LOK ? i had tried to post at FB groups, Wechat but all FAILED.

My thinking is, LOK LOK is best serve hot, when it is in delivery mode, the LOK LOK got cold and not nice already. so, hence many people did not order.
TSJitty
post Oct 14 2020, 11:51 AM

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QUOTE(mafioso @ Oct 14 2020, 11:41 AM)
i think due to covid, even if you spent money on marketing, people might still not come.

still i think its better to find other ways to improve the hygiene of how lok lok operates.. then promote/market it on facebook with big titles like you're following SOP, hygiene is priority

or provide a minor guide on how your lok lok business will be (after you improve the hygiene)

as mentioned probably can consider these:

- a staff will help to boil the lok lok while customers stand far away (with gloves too)
- sauce provided on demand, so your staff will be the one to spread it on the disposable sauce plate for customers
- a staff to help customers choose what they want to order + MUST wear a mask for both sides while ordering
- a designated area for customers to eat instead of facing the food/soup
- food are to be covered (maybe with transparent plastic, etc)
- payment to be made further away from food (or utilize e-payment ??)

i mean you can actually have 1 staff to do all these... since customer traffic for lok lok are not like they all come during dinner time and you have to serve 50-100 people.. so i think its still manageable. but thats just my opinion nod.gif
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thank you so much for the helpful suggestion.

will try for 3-7 days and let see what is the outcome.

i wish to do like family mart, but the equipments in my truck donest allow me to do that.

Family mart pre-cook their ODEN, and when customer order, they just add soup and take the precook ODEN and serve customer.

For LOK LOK, due to there are too many choices of food, we cant manage to cook all the food at once.

and most of the customer (i would say 80%) of my customer order FRIED Style LOK LOK. because i have a special fried powder tht make the FRIED LOK LOK super delicious.

i cant Pre-fried my LOK LOK as once more than 5 minute, the FRIED LOK LOK will become lembik and not nice.


TSJitty
post Oct 14 2020, 11:57 AM

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Another problem faced and found is that

LOK LOK is a night food (after dinner snacks)

Usually before 8pm, the sales is low.
After 8pm - 11pm, the sales will be high.

Since the implementation of CMCO, we are only allow to operate from 5pm - 10pm. This limit my potential of sales by ALOT.

Hence, i am finding ways to change my sales direction via different packaging (AKA repackaging LOK LOK into another form of food).

I though of pack LOK LOK into a set and seal it with sealer.
and allow customer to choose the different soup & sauce and do delivery service to customer. It is more like a STEAMBOAT type of style to eat it.

But i have no idea how to promote this idea to the MASS.
i had tried FB, ODDLEME, WECHAT & instagram.
We also engaged a specialist to push this program last MCO, but it did not work. It fail.

So, i come to LYN and tried to seek advice from all LYN forumner got any kangtao or not.

Sometimes, these "specialist" are not that pro also lah...
TSJitty
post Oct 15 2020, 12:18 PM

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QUOTE(fluotone @ Oct 15 2020, 12:07 PM)
Sell different product for time being. lok lok isn't the most hygiene at this time and most will avoid.

You can still re-use those sosej's etc into proper meals. Especially now take-away lunches at business area should be better prospect.
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yeah, we are thinking to re use the existing resource to find for alternative income. Else, might have to close down this business.

1) indon workers (previous they δΈ² or cucuk for me those LOKLOK)
2) sauce ( chilli, SUPER HOT Chilli, satay sauce, sweer sauce, Black pepper, Thai Chilli)
3) Soup ( chicken soup & Tom Yam soup)



 

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