Wow, dragged in the spotlight ..

I like to state the fact straight:  I never condorn the usage of such tactics to sell product not up to its full standard quality.  Being a TX user since it's first inception and knowing the usual heat problems from AMD CPUs, I normally used HP recommended settings to avoid future problems.  Unluckily, the incident of Nvidia did happened to some of us, the TX1k users.  That's a fact of life even with the odds against us, the users. 

Nevertheless, you can also opt for the insurance package to protect your investment if you want.  For me, technology is evolving very fast.  The laptop is just a tool to assist me and it is not an asset.  You need to apply the concept of equipment's depreciation in order not to feel the pinch from the development wave.  If I can utilise the laptop over two years, that will be great - a bonus for me.  Same concept to be applied if you have your own car. 

Whether you buy HP or not, it is still your decision.  I am neither promoting HP products nor have self-interest in said company (shareholder).  Like me, after looking through some tablets, HP is still offering the best solution for my hard earned "RM".  They are not perfect, no doubt.  If you don't want to be the early adopter, you can still wait until the given technology settled down and all the bugs fixed. 

Like me, I need to use it (tablet) to assist my work.  I also not willing to spend >RM8k just to get one.  Regardless, with this kind of investment I am spending, I can get better product than the TX, no doubt. 

For your info, I am still waiting for TX2's technology to settle down.  With the release of Windows 7 just around the corner, full compatibility is an important issue to me.  With the available time, I hope that HP will be able to fix some drawbacks exist with the current model. 

For the business ethics issue, it need to be discussed in another forum, if possible.  I think this forum is to discuss and help out TX users especially the new ones.  Try to take the negative issues and convert them to positive ones.  A sour lemon still a sour lemon.. maybe we need to make some lemonade with the help of some sugar.  Don't be despaired - together, we can make things happen.

DON'T BUY HP!!!

Me, my little sister, and my little brother all bought the TX1316AU (bought at different places on different dates). Our experience:

- My little sister's WiFi broken well within warranty period. Sent to HP and got it repaired.
- My WiFi broken one month before end of warranty period. Sent to HP and got it repaired.
- My little brother's WiFi broken one month after end of warranty period. Had to suffer it since he didn't have money for replacement.
- Two month's after the end of warranty period, my little brother's TX1316AU cannot even start anymore. Seems like the motherboard is kaput.
- At about the same time, my little sister's TX1316AU can start, but keeps rebooting before Windows has finished loading. Seems like the motherboard is kaput also...

WTF, HP???

I just received mine (after WiFi repair) so I'm very hopeful that with low settings and a good notebook cooler my TX1316AU will last longer than my siblings'.

Btw, if any of you need spare parts for your TX1316AU, PM me. At least my siblings can recover some money...

i bought 1 TX1316, 2 TX2032 and 1 TX2520. total 4 units. 2 of them had issues and had to be sent to the centre multiple times

TX1316 had screen blackout issue, replace MB, then wifi died, replaced wifi card, MB and processor. then found out the audio jack in front both had 1 side output only. called up HP and complained nicely. Incompetent idiots i tell you. In the end i just opened the laptop myself and reseated the ribbon cable. problem solved.

TX2032 the caps lock light dead. the idiot went to change the MB not thinking the light is on the palmrest area so the whole procedure took 1week. then the dumb idiot forgot to put back the BT chip. so my poor sister had no BT for 1 month. Took it back to HP the fler say install driver can oledi when my sister can see exposed wires meaning the system has been opened and not closed back properly

i would say 50% failure rate is unacceptable and coupled with incompetent techs servicing my PC its a receipe for me not every buying HP again.

i think that extended is important.  when u buy anything, u are not sure of the quality.  the extended warraty will be able to take care of any surprise later.

this HP service level is pretty bad la... i buy that extended warranty.  I was told i will get a letter from HP to confirm.  I got nothing.  I go to HP MY website to put in a complaint but nothing happen.  I gotta go to HP Golbal website, write a nasty complaint and sum1 fr India call to confirm my extended warranty.

sori to say this la but wif the service center opening hour, the extended serivce confirmation, my TX prob... its safe to say my TX will be my first and only HP product.

For new users, i suggest NEVER... EVER touch a HP tx1000 series.

the fans are very loud even on the first day, and the heating is CRAZY. WAY CRAZY.

most people who uses it gets their laptop dying on them abit after the warranty ends. Its all the same problem with HP entertainment tablets. the heat is crazy, and its a tablet. tablet are supposed to be cool, afterall you want to place it on ur JOHNNY in the bus. or in lectures. if its hot, you might get infertile (or something).

same like u guys, 1) wireless adapter goes caput
2) screen starts to grow lines and restart
3) motherboard fails. the end. (happens 1 year + abit after laptop is bought)

i just jumped to the N10 ASUS series, its as powerful, it isnt tablet, but its cheaper, almost as powerful, lighter.

Clarification to some of your responses ..
Well, each person has his/her own interpretation on how to spend the hard earned money.  To be prudent, some rational especially in decision making alongside benefit/cost ratio analysis would be very applicable here. 

For me, I only expect my laptop to last me two years.  By then, it's already behind the main stream (or put it in another word, outdated).  If I can use it or recoup the initial capital outlay beyond this period, it is a bonus to me.  As I said earlier, I don't consider the lappy as a real asset .. just like my car too.  Once the item already served its useful lifespan, it should no longer carry a value to you.  You may interpret yours differently. 

Let say, for 3 years I need to buy 3 TX units say 3xRM3k = RM9k.  May be it only last me 1 year due to hardware fault etc.  Thats RM9k spanning over 3 year ... NPV less that if you know how to calculate it.  If I buy another brand, it going to cost me easily over that RM9k mark.  That's already a saving here. 

Just image, I could invest the 2nd RM3k for 1 year and the 3rd RM3k for 2 years and gain some time based benefits here as well.  Computers tend to appreciate in value instead of depreciate.  But owing one, will be the reverse.  RM3k unit now and RM3k next year not going to be same specifications.  

Just for argument sake, the alternative costs the same, RM9k.  Well, it's the same cost but different NPV.  On the 2nd year, I buy another one as per planned.  I don't think you'll get the same model but a better one. On the third year, it will be a better model than the 2nd year one.  Technically and financially, I am gaining here.. adopting this approach than buying the expensive model. 

No, merely just buying an expensive unit does not constitute a prudent way of handling things. 
Yes, as I said earlier, whether you want to buy or not, the decision is still yours.  If you know the model has problem, please do not buy it.  Don't just buy it just because it looks good or it's a fashion to follow.  Do proper research on the potential units and don't just buy because it is on sale or just at spur of the moment.  You know how much toil it took to save or beg to get the "mulah" to the right amount, I bet you. 
Off the topic - sorry.  Yes, you can plant any tree you like in your yard.  But you will not catch me planting a durian tree there even it sounds very good at this time.  The long term gain will not answer the long term problem it is going to bring me.  So, the lemon tree seems to be a better option.  By the way, I don't have a lemon tree but a mango infront.  Hahahaaha..
Yep, that's why we're for.  Helping each other.

@yiks001, I admit that tx1000 got a lot of problem and that also the reason I bought tx2 instead.

Even that, the most common hardware failure is wifi only.. not to big deal IMO cause you can just stick USB Wifi to solve the problem.

I believe, most people that complaining is the one that didn't really need the tablet function. If they did, that function itself already outweight other minor problems.

Like a lot of post before said, if you don't need tablet functionality don't get a tablet.

A lot of weak point.

1. By the 2nd year, most probably you wont buy a tx1000 again.
2. By the 2nd year, new model will come out and fix the older version loophole.
3. Even if you still buy a tx1000 the price will not be the same?? OMG 3 years the price still RM3k??
4. Assuming you bought a new model on 2nd year AND assuming again it will die on 2nd year you still get new spec. Same goes on 3rd year.
5. By the time your thindpad on 3rd year, Office 2020 maybe out already and you may barely run it due too outdated old spec.
6. So you decide to buy new thinkpad = +RM5k
7. and so on..

I just think you're just feel bitter because your bad luck with your tx, on the other side I'm happy with my tx at the moment.

Further clarification to your queries:
You can never tell how long a unit can last.  It can failed on the day you received it or never (passed your expected lifespan of the product).  Life is a gamble.  Some people covers the uncertainties with insurance.  Even if the unit did not failed, it may be stolen or damaged during transit. 

To tell you the truth, X61 did not even make my list when I decided to buy my 1st TX (TX1k series).  At the time, a TX cost about RM5,500 RRP with the closest one cost under RM8,000 followed by RM10,000.  Lucky you to buy one at RM3000. 

My friend and I bought the 1st batch of TX model.  His is still alive and kicking well.  I think the latter batch has problems with the video chipset and heating problem. 

In our case, our initial investment at least 45% cheaper than nearest possible one already passed due its normal life (as per our specifications).  What else do you want?

As I said earlier, you have to decide your decision making parameters - mine may not be the same as yours.  To me, I am satisfied with what I have even though some people think otherwise.  BTW, the earlier units did not have better touch screen ability as per nowdays. 
No, costlier solution does not mean a better choice.  It really depends on your decision making parameters you have set earlier.  In engineering, we were stressed the need to look into cost-benefit ratios. 
I never said that.  A well thought or rational acquisition will minimise your chances for a bad deal.  Yes, manufacturer suppose to standby their products.  That's what product warranty is there for. 
Yes, it does play an important factor to your decision making process.  As per noted by me and some other forumers here, PLEASE select this unit IF you want to utilise the touchscreen in tablet mode.  If it is for trend or fashion, my advise to the buyer is that there are a lot more better models with the amount of money you're going to spend. 

Like me, I need my touchscreen in tablet mode capability due to work requirement.  TX series, surpassed my expectation and seems to get even better as days go by.  Nevertheless, I am still waiting for current TX2 series to settle down especially support for Windows 7 and availability of a speedier unit before again jumping into the new bandwagon. 

BTW, I also use other brands - HP is just one of them.