[2020]iPhone 12 Pro/Pro Max Discussion Thread | V1, It’s a leap year.
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 Nov 8 2020, 05:47 PM
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#21
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Junior Member
157 posts Joined: Feb 2020 
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Quite disappointed with Digi. Their Phone365 plan’s checklist in the website didn’t mentioned principal line with supplementary line cannot pre order the iPhone 12... end up I pre order from Apple store.
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Nov 8 2020, 07:01 PM
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#22
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Junior Member
157 posts Joined: Feb 2020
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QUOTE(fruitie @ Nov 8 2020, 06:07 PM) Should ask Digi because this is mentioned: "Pre-orders are only applicable for existing principal line holders. If you are using a supplementary line, you can either: convert to a principal line or sign up for a new one at the nearest Digi Store today or contact Digi Helpline 016-221 1800 for assistance. My line is principal, and I register my family member’s line as my supplementary. So that statement didn’t mentioned about principal with supplementary cannot preorder >:(Yeah, just checked mine shows shipped. However, clicked on the link to track consignment, it shows "Packed & Ready to Ship Out." one minute ago.  Since now I’m using their postpaid and never bind to any contract, so I was thinking to utilised it this time to get cheaper phone price.. mana tau.. sigh Now my Apple DTA is 18 November for EM, still processing |
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Nov 8 2020, 07:30 PM
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#23
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Junior Member
157 posts Joined: Feb 2020
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QUOTE(louis198920 @ Nov 8 2020, 07:19 PM) bro, as long as you are the principal line, you can do preorder ah.. i am postpaid principal, my wife is supplementary. I have ben preordered Iphone X and iphone 11 last year no issue Really can’t. When I keyed in my TAC for pre order confirmation , it stated your line has supplementary line. Please go to Digi Centre xxxxx...That’s why I can preorder Digi plan on Friday 9pm |
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Nov 9 2020, 11:43 AM
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#24
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Junior Member
157 posts Joined: Feb 2020
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Sign Digi now run out of stock of IPhone 12 Pro Max. Initially want to call their CS to deal with the family supplementary line that stop me from pre order their iPhone package.. but now I think just stick with my order from Apple Malaysia.
Has anyone checked Digi is it out of stock ? |
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Nov 9 2020, 06:32 PM
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#25
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Junior Member
157 posts Joined: Feb 2020
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Hi, for the purchase from Apple, is it unable to get full refund if the item is preparing to ship?
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Nov 9 2020, 06:48 PM
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#26
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Junior Member
157 posts Joined: Feb 2020
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QUOTE(YS3nsatiOn @ Nov 9 2020, 06:36 PM) Well, my full tracking status is as per below How to check this? Is it only available after the stage of “Preparing to ship”?  By the way, for the purchase from Apple, is it unable to get full refund if the item is “preparing to ship”? Or cannot refund at all. |
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