hi overmars , can you feedback here and see if you get the same info as i do when you go terminate?

cuz what ever they told me at maxis center at the garden not just sounds no logic at all, but also , up until today:
- no one from maxis or there agent or onsite people call or contacted me , nil, nada , f this bs.
- checking at maxis.com.my still show my subscription is in status "active". this smells like bs as well if you ask me.
I'm so gonna visit the maxis service center if no action from their side by this week.
not gonna let them charge me for another month, since i wasted two months and pay for nothing , just to wait for terminate once the contract reach two years. 
Maxis can you come here and verify if this "change of policy" for returning your shitty hardware is real, or just pure bs from tat personal at your maxis center , just so that you people can drag and charge me another month of payment ?