I had my Digi Fibre 50Mbps today.
TM guy & Digi guys both came to install. TM guy suddenly tells me I have to pay for installation, for surface wiring, around RM200.

I'm staying in a flat. The port one floor above mine.
So he has to pull <100m cable to my unit, and just install those wall clips.

He says it's not included in standard installation. I called to Digi CS and they say in their TnC, did say have to pay.
Anyone with such experience? Or am I not supposed to pay?