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 Digi Fibre 50Mbps RM90/m. seems like on TM infra, read #1

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failed.hashcheck
post Aug 5 2021, 10:56 PM

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QUOTE(heLL_bOy @ Aug 5 2021, 08:13 PM)
Digi fiber also relay on TM internet gateway.. sometime site/server that you visit slow unifi fiber will also experience the same.
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no its not
iymm
post Aug 5 2021, 11:04 PM

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QUOTE(ctvtec @ Aug 5 2021, 09:54 PM)
Yup, Unifi is much more stable.

The reason I switched to Digi is because of their RM100 - 300 Mbps package.
I was on Unifi RM129 - 100 Mbps package before.

Right now can only hope Digi can continue to improve their fibre service.
Oh well…
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Oh well....can't do anything now, 2 years contract bangwall.gif
heLL_bOy
post Aug 5 2021, 11:59 PM

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QUOTE(failed.hashcheck @ Aug 5 2021, 10:56 PM)
no its not
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i am sure there is.. you can check on AS15932

Digi highest relay is on NTT and TM
YoungMan
post Aug 6 2021, 08:36 AM

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QUOTE(ctvtec @ Aug 5 2021, 10:54 PM)
Yup, Unifi is much more stable.

The reason I switched to Digi is because of their RM100 - 300 Mbps package.
I was on Unifi RM129 - 100 Mbps package before.

Right now can only hope Digi can continue to improve their fibre service.
Oh well…
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Cannot only sit down and hope. Need more voices of complain to Digi and MCMC just like how people complain about their Unifi service. Months back during night time Unifi is also slow to international sites. Even Youtube can buffer.

QUOTE(heLL_bOy @ Aug 6 2021, 12:59 AM)
i am sure there is.. you can check on AS15932

Digi highest relay is on NTT and TM
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Yes there is, just not all
iymm
post Aug 7 2021, 10:33 PM

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Digi fibre vs Celcom fibre during peak hours....
mine is digi and the celcom one is my friend, house is away from me just a few block. sad.gif sad.gif sad.gif
s9sa
post Aug 9 2021, 11:08 AM

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QUOTE(iymm @ Aug 7 2021, 02:33 PM)
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Digi fibre vs Celcom fibre during peak hours....
mine is digi and the celcom one is my friend, house is away from me just a few block. sad.gif  sad.gif  sad.gif
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yes every night happening between 9 and 11pm. Complaint to Digi Cs only can accept report. Cannot reset port or anything. Must wait for 2nd level support to call back.....
atjm88
post Aug 9 2021, 11:54 AM

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Anyone know if 300Mbps only RM115 after all deduction plus with RM60 postpaid?
fruitie
post Aug 9 2021, 01:36 PM

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Thanks for some of the posts here. Kinda scary to see Digi fibre is providing subpar speed. Luckily I still cannot move into my house now due to lockdown, so I still can decide which one to get. I may pay more for Celcom fibre now despite I'm using Digi postpaid. sweat.gif
legendgod
post Aug 9 2021, 05:12 PM

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Digi service really sucks, no real communication between TM tech & their own techs.

TM tech came to install fibre port but I insist to not to use fibre wiring as previously I use Maxis didnt had to do any wiring.

TM tech say that I have notify digi & installation will be rearranged within next 2-3 days. Why like that? Why cannot just install same day using my previous port? Also Digi technician to do installation was MIA.

Digi respond to me after 3 days saying that was told by TM that port is full, pending reply from their side. like wtf really, I was still using maxis 2 days back before terminating.
YoungMan
post Aug 10 2021, 08:51 AM

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QUOTE(legendgod @ Aug 9 2021, 06:12 PM)
Digi service really sucks, no real communication between TM tech & their own techs.

TM tech came to install fibre port but I insist to not to use fibre wiring as previously I use Maxis didnt had to do any wiring.

TM tech say that I have notify digi & installation will be rearranged within next 2-3 days. Why like that? Why cannot just install same day using my previous port? Also Digi technician to do installation was MIA.

Digi respond to me after 3 days saying that was told by TM that port is full, pending reply from their side. like wtf really, I was still using maxis 2 days back before terminating.
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Kinda blur on this. If not use fibre wiring then how should they install? Your Maxis using VDSL?
legendgod
post Aug 10 2021, 03:46 PM

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QUOTE(YoungMan @ Aug 10 2021, 08:51 AM)
Kinda blur on this. If not use fibre wiring then how should they install? Your  Maxis using VDSL?
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I think so. Maxis installed one white TM modem and a wifi router.
YoungMan
post Aug 10 2021, 06:11 PM

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QUOTE(legendgod @ Aug 10 2021, 04:46 PM)
I think so. Maxis installed one white TM modem and a wifi router.
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That is already a fibre connection. What you should actually do is apply transfer to Digi. If you terminate Maxis, it will take time for Digi to be able to use back the port.
SUSCandy12
post Aug 10 2021, 08:14 PM

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QUOTE(legendgod @ Aug 9 2021, 05:12 PM)
Digi service really sucks, no real communication between TM tech & their own techs.

TM tech came to install fibre port but I insist to not to use fibre wiring as previously I use Maxis didnt had to do any wiring.

TM tech say that I have notify digi & installation will be rearranged within next 2-3 days. Why like that? Why cannot just install same day using my previous port? Also Digi technician to do installation was MIA.

Digi respond to me after 3 days saying that was told by TM that port is full, pending reply from their side. like wtf really, I was still using maxis 2 days back before terminating.
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Depends on your old building. If it's old apartment where previous TM Unifi infra is VDSL2 based, and you're subscribing to 50Mbps plan below, they'll still use TM's VDSL BTU and hook it up with the ISP's own router.

To avoid such cases, try applying for 100M plans above. Some old buildings, TM HSBB rewired them later with FTTH infra but they'll still serve you with copper line with lower end plans below 50M even if your building already has newer FTTH infra ready.
LoNeLyKiRa
post Aug 11 2021, 08:07 AM

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just curious any digi fibre user here not getting public ip on ur router? im getting private ip instead of public ip

looks like there is another 'router' after my digi pppoe router showing from traceroute. probably got double nated nowonder im having issue on doing port forwarding.

any network sifu can clarify is this normal. btw im on landed house

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This post has been edited by LoNeLyKiRa: Aug 11 2021, 08:09 AM
YoungMan
post Aug 11 2021, 09:33 AM

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QUOTE(LoNeLyKiRa @ Aug 11 2021, 09:07 AM)
just curious any digi fibre user here not getting public ip on ur router? im getting private ip instead of public ip

looks like there is another 'router' after my digi pppoe router showing from traceroute. probably got double nated nowonder im having issue on doing port forwarding.

any network sifu can clarify is this normal. btw im on landed house

user posted image
user posted image
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Digi fibre is not giving public IP. If port forwarding is the concern getting Maxis, Celcom or Unifi will be the choice.
LoNeLyKiRa
post Aug 11 2021, 10:15 AM

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QUOTE(YoungMan @ Aug 11 2021, 09:33 AM)
Digi fibre is not giving public IP. If port forwarding is the concern getting Maxis, Celcom or Unifi will be the choice.
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oh didnt know that.. sigh
mhwee
post Aug 11 2021, 10:20 AM

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QUOTE(LoNeLyKiRa @ Aug 11 2021, 10:15 AM)
oh didnt know that.. sigh
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There are so many discussion that digi not giving public ip. Even inside this topic. Try to use search button biggrin.gif

This post has been edited by mhwee: Aug 11 2021, 10:20 AM
sHawTY
post Aug 11 2021, 11:18 AM

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QUOTE(legendgod @ Aug 9 2021, 05:12 PM)
TM tech came to install fibre port but I insist to not to use fibre
Why? Just let them install the fiber. Who on earth doesn't want fiber?

And now you've lost the port, good luck in waiting for port availability again. You might have to wait years for TM to install new ports
QuantumEdge
post Aug 11 2021, 11:26 AM

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QUOTE(sHawTY @ Aug 11 2021, 11:18 AM)
Why? Just let them install the fiber. Who on earth doesn't want fiber?

And now you've lost the port, good luck in waiting for port availability again. You might have to wait years for TM to install new ports
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Yeah, good luck with that
Last time TM told me, relocate is faster than waiting for them to install new ports rclxms.gif
sHawTY
post Aug 11 2021, 12:18 PM

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QUOTE(QuantumEdge @ Aug 11 2021, 11:26 AM)
Last time TM told me, relocate is faster than waiting for them to install new ports rclxms.gif
Exactly
First time I hear people refuse fiber cable installation laugh.gif

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