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 Digi Fibre 50Mbps RM90/m. seems like on TM infra, read #1

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aniq8676
post May 9 2021, 12:16 AM

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QUOTE(iymm @ May 9 2021, 12:06 AM)
Newbie here..
Im wondering if unifi is available at my house, then digi fibre will available also or need extra time for digi to do some infrastructure settings ????

Because today I submitted the apply form for digi fibre but all I get is service not yet ready to use....

Thank you
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currently only Unifi is available. While for other ISPs have to wait 2-3 months until the migration process of all Unifi Lite users (formerly known as Streamyx) to Unifi fiber is completed
alfredhow78
post May 9 2021, 12:40 AM

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Hi guys, i remember a few months back digi has fiber+postpaid package where when customer subscribes to fiber and add on postpaid, then postpaid is entitled for unlimited data? Now no more?
YoungMan
post May 9 2021, 09:52 AM

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QUOTE(fruitie @ May 8 2021, 11:59 PM)
I saw this deal last week and I'm attracted to apply because I'm having PhoneFreedom 190 plan. Not sure if I'm eligible. However, I made a call to CS today to check this out... Unfortunately PF plans are not eligible and only for new subscribers... sweat.gif doh.gif
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You can try to drop by any Digi center to confirm. I am also quite confuse especially on Q9 on this page.
https://www.digi.com.my/support/help-center...dditional-lines

fruitie
post May 9 2021, 12:23 PM

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QUOTE(YoungMan @ May 9 2021, 09:52 AM)
You can try to drop by any Digi center to confirm. I am also quite confuse especially on Q9 on this page.
https://www.digi.com.my/support/help-center...dditional-lines
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Yeah, I think better to drop by to check out. Since I still cannot move in yet (house under renovation), I will do it later in The Gardens. If Digi doesn’t give me any favorable offer, I will just walk over to Blue Cube to register Celcom Fibre. tongue.gif
supergen3
post Jun 12 2021, 10:10 PM

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Hi, can any one tell me, what type of router Digi fibre supplies to it's subscribers in 2021? I am getting ready to sign up to Digi fibre service after Unifi has opened access of my taman FDP to other ISP.
Is the supplied router installed with retail firmware or a Digi specific firmware? Thanks to anyone answering.
aniq8676
post Jun 12 2021, 10:40 PM

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QUOTE(supergen3 @ Jun 12 2021, 10:10 PM)
Hi, can any one tell me, what type of router Digi fibre  supplies to it's subscribers in 2021? I am getting ready to sign up to Digi fibre service after Unifi has opened access of my taman FDP to other ISP.
Is the supplied router installed with retail firmware or a Digi specific firmware? Thanks to anyone answering.
*
ZTE, stock router
supergen3
post Jun 13 2021, 12:13 PM

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QUOTE(aniq8676 @ Jun 12 2021, 10:40 PM)
ZTE, stock router
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Thanks.
coolgoh98
post Jun 13 2021, 02:56 PM

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Hi guys, anyone update to digi from Unifi ?
I am planning to get digi. Is it stable ? what is the pro and con between this 2.
luvox
post Jun 14 2021, 06:47 PM

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QUOTE(aniq8676 @ Jun 12 2021, 10:40 PM)
ZTE, stock router
*
Digi allow u to access router setting? Do u hv admin password for router 192.168.1.1?
supergen3
post Jun 15 2021, 03:24 PM

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QUOTE(aniq8676 @ Jun 12 2021, 10:40 PM)
ZTE, stock router
*
Got the model number for ZTE router? I wish to check it's physical design if it's suitable for wall mounting. Thanks again.
danielSinclair
post Jun 16 2021, 03:44 PM

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hi..if we switch to digi, did Digi will pay us TM contract termination penalty? smile.gif
mhwee
post Jun 16 2021, 07:35 PM

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Hi Digi fibre user,

Is digi giving us public ip? for example , cctv port forwarding?

i just got an answer from digi helpline. Their answer is yes. I hope to get user feedback here. Thanks

-----------------------------------
just got answer from a recently signed up user. Digi gives out Private (internal) addresses like 172.xxx (router external ip)
and their external ip if check from myip website is 115.xxx

So it is not a public ip ,for your info

This post has been edited by mhwee: Jun 21 2021, 12:31 PM
lygsl
post Jun 21 2021, 03:49 PM

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QUOTE(aniq8676 @ Jun 12 2021, 10:40 PM)
ZTE, stock router
*
Wifi 5 or wifi 6 router?
supergen3
post Jun 21 2021, 06:56 PM

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Hi all.

Questions on installation.
Do I need to pay extra if I request the installation contractors to pull the fiber optic cable to the store room to the rear of the house?
Digi FAQ mentioned the a maximum of 15m fiber cable length from the house outer wall.
What is the cost for the contractor to pull fiber cable from under the rooftop tiles above the ceiling?
Digi fibre employ its own contractors for installation or unifi contractors are involved?

This post has been edited by supergen3: Jun 21 2021, 06:59 PM
YoungMan
post Jun 21 2021, 07:33 PM

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QUOTE(supergen3 @ Jun 21 2021, 07:56 PM)
Hi all.

Questions on installation.
Do I need to pay extra if I request the installation contractors to pull the fiber optic cable to the store room to the rear of the house?
Digi FAQ mentioned the a maximum of 15m fiber cable length from the house outer wall.
What is the cost for the contractor to pull fiber cable from under the rooftop tiles above the ceiling?
Digi fibre employ its own contractors for installation or unifi contractors are involved?
*
Since Digi uses TM, Time and Allo infra, the contractor involve will depend on which infra used in your area. Also, anything that is out of the standard installation, you will need to pay. The amount you can nego with the contractor.
supergen3
post Jun 21 2021, 09:19 PM

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QUOTE(YoungMan @ Jun 21 2021, 07:33 PM)
Since Digi uses TM, Time and Allo infra, the contractor involve will depend on which infra used in your area. Also, anything that is out of the standard installation, you will need to pay. The amount you can nego with the contractor.
*
Thanks.
Avex
post Jun 22 2021, 08:13 PM

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Signing up for Digi fiber is easy, but when it comes to network, you will have to deal with reality. Digi does not own the infra, thus getting any issue fixed can be a 1 day wait to a few days. So expect such down time. With the merger coming up, expect more hassle getting something fix.
fruitie
post Jun 23 2021, 02:42 PM

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QUOTE(Avex @ Jun 22 2021, 08:13 PM)
Signing up for Digi fiber is easy, but when it comes to network, you will have to deal with reality. Digi does not own the infra, thus getting any issue fixed can be a 1 day wait to a few days. So expect such down time. With the merger coming up, expect more hassle getting something fix.
*
How's network stability so far? Is it not stable?
Avex
post Jun 23 2021, 04:09 PM

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QUOTE(fruitie @ Jun 23 2021, 02:42 PM)
How's network stability so far? Is it not stable?
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the more people coming in, stability is getting worst. Moving to other broadband next year. And support is horrible
fruitie
post Jun 23 2021, 04:21 PM

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QUOTE(Avex @ Jun 23 2021, 04:09 PM)
the more people coming in, stability is getting worst. Moving to other broadband next year. And support is horrible
*
Thanks for sharing. For your case, are they using UniFi infra?

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