Probably can report MCMC even if it is normal practice. It should be prorated.
RedOne Port Out still charge for Payment?, for following month?
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 Sep 7 2020, 08:29 AM
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7,938 posts Joined: Mar 2014 
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Sep 7 2020, 08:49 AM
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QUOTE(ifourtos @ Sep 7 2020, 08:45 AM) haiz....... ppl just cant brain. I presumed that TS read the Bill charge period correctly ur latest bill is ur last billing cycle maybe jun1 to jun 30 sure got last remaining bill after port out. last bill = last cycle to the day ur redone signal off.   |
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Sep 7 2020, 09:18 AM
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QUOTE(Micozole @ Sep 7 2020, 09:13 AM) hmm, not sure if i get you Most likely the service was not cut on that date due carelessness. The billing dept, will generate bill automatically through system.so let me put it clearer i port out on 2-Jul-2020, and Jul's mth's bill was sent to me on Aug'20 to make payment; which i did. And then 2 days ago (5th Sep'20) i received another bill asking me to pay for Aug'20 usage... the Aug'20 usage is what i have issue with considering i port out on early Jul..so why still charge me for Aug'20 usage? especially when i already start using Maxis by 2nd-Jul evening... not sure what you say is something different from my scenario above? Added : and no, i pay for full jul'20 month's usage - no pro-rated stuffs |
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