Applied through kepong branch on 1/9. Called customer service today (after 14 days) said information mismatched. Call bank itself phone not answered 😞
Credit Cards Affin Duo Credit Card, great rewards for eWallet
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 Sep 14 2020, 01:23 PM
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Junior Member
73 posts Joined: Dec 2017 
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Sep 15 2020, 03:38 PM
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73 posts Joined: Dec 2017
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QUOTE(tifosi @ Sep 14 2020, 02:01 PM) I applied on 8/9 till today nothing on my eccris and IVR say no matching record. I guess it could be our application was not submitted and entered into the system. The agent is checking for me now. Today Kepong branch got back to me saying since I’m existing customer, should’ve used additional card application form. Took them 2 weeks to notice that...I wouldn’t know it’s a different form. |
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Sep 16 2020, 01:41 PM
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#3
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73 posts Joined: Dec 2017
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QUOTE(fruitie @ Sep 15 2020, 03:42 PM) I supposed the form looks like the one I attached here. Got it from my agent last Friday for my missing Duo cards.. Yes yes this is the one that I got. Now wait 5-7 working days[attachmentid=10589559] |
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Sep 16 2020, 01:44 PM
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73 posts Joined: Dec 2017
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QUOTE(blibala @ Sep 16 2020, 12:34 PM) Just wonder wave with vs for petrol entitle cashback? Website did mention very specifically that cash rebate excludes government and charity stuff. Problem is how many Petrol station accepts wave. |
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