Hai, mind to share how long it takes for the card to approved?

I've received my DUO card, love the design of the card.
Activated the VISA card only, thanks to the advise from the members here.

To my surprise, it came with the BHP mastercard which I didn't apply.
I rejected it but they said need wait for 6months and call-to-cancel.

I called CS to verify and they said can cancel but I have to wait 3 - 4 weeks after the cancelation period, only can apply for my DUO+

This post has been edited by Kr0ll3R: Aug 19 2024, 03:30 PM

Thank you for the advice. I appreciate it.
Ya, I didn't activate it.
After walking out from the branch, I immediately called CS to cancel it as I found it weird that I have to wait 6-months to cancel a card that I didn't apply.
Earlier today I called again to pressure them on the cancellation process.
The CS said that the card had been blocked and cancellation is already in progress. It will take 7-14 days.
I insisted asking why can't immediately cancel the card that I didn't apply. She politely apologies and sorry for the inconvenience caused.

Aiyo, guess I'm not the only one. Probably there's more out there.

I activated my DUO card on the 19/8, received my first statement on the 22/8. So fast?
Is Affin statement date cycle fixed on certain date?

First statement no cashback cause no previous balance?

Oh ya, the posting date same as statement date. Thanks for highlighting.
I'm just surprised that the first statement issuance so fast, I though it will be the usual 30days usage.

This post has been edited by Kr0ll3R: Aug 26 2024, 11:09 AM

Yup, I also get the same response from them. Mind sharing where your location at?

Branch A told me max cards per customer is 3 only.
So, I went to branch B to apply my another DUO cards, received call from them the next day saying the same thing too.

I called up CS, a rep pick up and put me on hold (checking with his Superior), saying no such policy.
A customer can have any of Affin cards subjected to the customer's eligibility.
CS asking me to try apply online through their site. (Haven't done so yet as currently applying CC from other bank)

Yup, happened to me couple of months back.
I forgot to include the auto-debit cashback into the monthly balance

Oh, it's a Balance Conversion campaign.
Thanks for sharing.

The message start off with "convert your . . . ", wondering what's this plan.
Came here after received the SMS to see if anyone share the news / T&C

This post has been edited by Kr0ll3R: Aug 26 2025, 03:35 PM

You completed your 3-years cycle?
Any AF & SST charges on your inactive Mastercard?

This post has been edited by Kr0ll3R: Aug 30 2025, 12:35 PM

The Mastercard was left inactivated and it got charged automatically on the 4th year?

I presume you completed your 3-years cycle?
As of now, there's no AF & SST being charged on your inactive Mastercard, right?