anyone receive email statement already?
statement already can be downloaded online
but still waiting for email statement
Credit Cards Affin Duo Credit Card, great rewards for eWallet
Credit Cards Affin Duo Credit Card, great rewards for eWallet
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Sep 19 2020, 08:14 PM
Show posts by this member only | IPv6 | Post
#801
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Senior Member
3,521 posts Joined: Sep 2012 |
anyone receive email statement already?
statement already can be downloaded online but still waiting for email statement |
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Sep 19 2020, 09:08 PM
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Senior Member
2,782 posts Joined: Jul 2010 |
setel included inside cashback or not? Or 3X points only?
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Sep 19 2020, 09:14 PM
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All Stars
65,288 posts Joined: Jan 2003 |
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Sep 19 2020, 09:18 PM
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Junior Member
200 posts Joined: Aug 2016 |
QUOTE(kimi0148 @ Sep 7 2020, 11:38 AM) Submitted online form yesterday and received a call from personal number claiming to be banker and asked to sign on page 6 of PDS and whatsapp back, is that ok to do so? Me too, the agent call me then give me whatsapp. Submit eform yesterday Friday, received call today morning. |
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Sep 19 2020, 09:38 PM
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All Stars
10,820 posts Joined: Jan 2010 From: KL/PJ |
QUOTE(hakkai0810 @ Sep 19 2020, 12:44 AM) I receive same reply initially when i call and try to change the statement date. CS submitted my request for approval, let's see if can change the dateWhen i question the cs saying "most of the bank allow change statement date, you confirm cannot change for affin bank?" Then she say that she will confirm with her superior and after that allow me changing the statement date. However, only 2 date allowed to change (14 / 22). Not sure if others encounter the same (only 2 date allow changed to) |
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Sep 20 2020, 09:53 PM
Show posts by this member only | IPv6 | Post
#806
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Senior Member
854 posts Joined: Jan 2007 |
QUOTE(pisang @ Sep 14 2020, 02:23 PM) I applied thru Eform this morning. Got a call few hours later from local branch to go over the branch to verify n submit documents. Up to now , it is fast and efficient. i checked today via IVR. it says 'application is successful'. Much faster than i expected.Was told by the officer that my form will b submitted to HQ this thursday as they have “24 hours approval campaign” on that day. Let s see how. Hope they will delivery the card soon. This post has been edited by pisang: Sep 20 2020, 09:53 PM |
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Sep 20 2020, 11:41 PM
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Junior Member
262 posts Joined: Aug 2018 |
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Sep 20 2020, 11:44 PM
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Senior Member
6,462 posts Joined: Nov 2004 From: [Latitude-N3°9'25"] [Longitude-E101°42'45"] |
QUOTE(zinze36 @ Sep 20 2020, 11:41 PM) YesCall IVR to check status - search "IVR" keyword in this thread. zinze36 liked this post
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Sep 21 2020, 12:14 AM
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Junior Member
262 posts Joined: Aug 2018 |
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Sep 21 2020, 09:04 AM
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Junior Member
154 posts Joined: Jan 2008 |
I applied via Affin online page on 5th September. 9th September agent whatsapp me for documentations. Until today, I checked with Affin customer service and that agent, my application is still not in the system.
Is there anyone having a similar experience? |
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Sep 21 2020, 12:03 PM
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Senior Member
1,961 posts Joined: Jun 2010 |
QUOTE(AlfredKoh @ Sep 21 2020, 09:04 AM) I applied via Affin online page on 5th September. 9th September agent whatsapp me for documentations. Until today, I checked with Affin customer service and that agent, my application is still not in the system. According to the standard protocol, it take 14 working days to process the application.Is there anyone having a similar experience? If able to get the fast approval consider as a plus point. |
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Sep 21 2020, 12:10 PM
Show posts by this member only | IPv6 | Post
#812
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Senior Member
854 posts Joined: Jan 2007 |
Hello all, if you are staying in Ipoh area and you plan to apply for these CC, i can recommend a Affin sales officer. For my case, i happy to get my application approved within 7 days. I did the submission by eform.
please note that i don't get any benefit in any form from the Affin sales officer. Purely just a recommendation for anyone who needs such service. This post has been edited by pisang: Sep 21 2020, 12:10 PM |
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Sep 21 2020, 02:28 PM
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Junior Member
702 posts Joined: Aug 2009 |
went to branch open BSA + setup online banking. Officer didnt question much on the account opening and done within 30 min.
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Sep 21 2020, 03:36 PM
Show posts by this member only | IPv6 | Post
#814
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Senior Member
1,617 posts Joined: Mar 2020 |
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Sep 21 2020, 03:53 PM
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Senior Member
4,725 posts Joined: Jul 2013 |
QUOTE(AlfredKoh @ Sep 21 2020, 09:04 AM) I applied via Affin online page on 5th September. 9th September agent whatsapp me for documentations. Until today, I checked with Affin customer service and that agent, my application is still not in the system. Got. I whatsapp my agent. After 2 working days i checked against IVR successful. Mine was about same timeframe as you. Only applied online 1 day earlier. Is there anyone having a similar experience? You whatsapp your agent dulu. I still havent receive sms from affin though. Feels like mine i slow compared to majority here. This post has been edited by adele123: Sep 21 2020, 03:54 PM |
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Sep 21 2020, 04:03 PM
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Junior Member
702 posts Joined: Aug 2009 |
thecurious liked this post
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Sep 21 2020, 04:11 PM
Show posts by this member only | IPv6 | Post
#817
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Senior Member
1,683 posts Joined: Sep 2018 |
QUOTE(AlfredKoh @ Sep 21 2020, 09:04 AM) I applied via Affin online page on 5th September. 9th September agent whatsapp me for documentations. Until today, I checked with Affin customer service and that agent, my application is still not in the system. Is it your first card? Mine, sms of successfully adding card came on the 7th working day. Mine is about adding new card. So anyway, 14 working days is normal.Is there anyone having a similar experience? |
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Sep 21 2020, 05:25 PM
Show posts by this member only | IPv6 | Post
#818
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Senior Member
6,483 posts Joined: Apr 2012 |
11-Sep: submitted additional credit card application, sales officer visited and printed EPF
21-Sep: Missed out two phone calls after lunch hours Luckily they call again and able to picked up, I was requested to send the cards to branch instead mailing address since some incident shared here, it may delay to receiving cards After 1 hours, approved credit card message received RM0.00 Your request on Additional Card for Affin Bank credit card has been approved. Hopefully cards arrived end of this month |
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Sep 21 2020, 05:38 PM
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All Stars
65,288 posts Joined: Jan 2003 |
Affin branch called back (after complaining multiple times) to ask me wait till this Friday before calling to replace (expedited process).
Staff asked whether i chose Courier or Normal Mail. Told the staff, i use the Add Card form, no option to choose delivery method. Didnt even know the application form got Courier option! Staff said HQ received 7xx+ returned packages from courier due to owner not available. |
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Sep 21 2020, 05:41 PM
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Senior Member
2,270 posts Joined: Nov 2004 |
submitted online, but no avail, so reach out to one of the forumer contact, so managed to pass him the doc in HQ last Tuesday, today is approved. waiting for the card to received. thank god this approved, as I've applied SC JOP pretty much a week earlier than this one, and got approved this recently.
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