i submitted last Tuesday when sales called me
i email back signed form and she filled in the form for me
i attached income tax doc
when I saw here sales came to you all took biometric
then i asked her
she then came to me on thursday got biometric but she told me she already submitted
friday again she whatsapp me about my hometown address
then i change to kl address and choose collect at branch
until yesterday i called ivr also information mismatch
today morning still the same but afternoon said processing
5.28pm cs called to verify then i checked eccris cl is low
7pm when i called ivr it said approved already then again checked eccris cl increase a bit
while my mum submitted to branch in hometown on tuesday as well
then they asked for detailed income tax form
she whatsapp them at night
wednesday said submit to hq
then i keep calling ivr daily information mismatch
till yesterday called ivr check for my mum said sorry we unable to process your request
today morning ivr same unable to process request
evening time ivr said rejected...
surprisingly 24k requirement card my mum got rejected, her income higher than me
long chronology
