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Credit Cards Affin Duo Credit Card, great rewards for eWallet

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wjleong15
post Sep 4 2022, 03:38 PM

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QUOTE(iamloco @ Sep 4 2022, 03:32 PM)
Yup, but if the system detect an unauthorized transaction, why don't they just block the transaction from going through? Mine was a game purchase of RM95
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So noob right
wjleong15
post Sep 5 2022, 01:46 PM

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QUOTE(winmxbb @ Sep 5 2022, 09:51 AM)
ok, so far only hsbc, public(otp out oversea), hlb have this features
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Citi has it as well
wjleong15
post Sep 13 2022, 01:56 PM

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this year affin duo both cards kene sst liao
the mastercard no more auto rebate like last year
wjleong15
post Sep 14 2022, 03:36 PM

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finally my fraud case resolved on 8th Sep
May until now almost 100 days...
wjleong15
post Sep 17 2022, 06:19 PM

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QUOTE(monocat @ Sep 17 2022, 01:05 PM)
need call CS to waive it?
i received my statement and they didn't exclude all fraud transaction
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No need
In the transaction will show disp in front of it
If kene charge late payment or interest then only call
wjleong15
post Sep 18 2022, 01:29 PM

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QUOTE(wongmunkeong @ Sep 17 2022, 09:14 PM)
weird.. i reported and disputed but my statement doesnt show "disp"
user posted image

and yeah, CS said to call if interest is charged on the disputed transactions
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My first statement also no disp
Second statement onwards got disp in front
Attached Image

QUOTE(iamloco @ Sep 18 2022, 07:23 AM)
Resolved meaning?
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I won the dispute case
wjleong15
post Sep 19 2022, 08:39 AM

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QUOTE(wjleong15 @ Sep 18 2022, 01:29 PM)
My first statement also no disp
Second statement onwards got disp in front
Attached Image
I won the dispute case
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Attached Image
after dispute success it showed like this
wjleong15
post Sep 19 2022, 10:04 AM

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QUOTE(cempedaklife @ Sep 19 2022, 09:04 AM)
so how do you pay for the statement first?
sendiri deduct the amount from statement amount then pay to old card num?
i need to do the same this month.
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yes
deduct and pay
my replacement card arrived in less than 1 week time so i paid new card number
my friend paid old card number payment capture
so you may try old card number or consult cs if new card not arrive before/on due date?
wjleong15
post Sep 19 2022, 10:52 AM

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QUOTE(siawyent @ Sep 19 2022, 10:14 AM)
My fraud case just settled, but the reversal amount is less from the fraud amount. 

CS said it is due to currency conversion problem.  but shouldn't the Reversal amount follow the exact amount of fraud?
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my reversal amount is exactly same
hmm.gif
you appeal again cause not your fault
wjleong15
post Sep 19 2022, 08:36 PM

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QUOTE(mamamia @ Sep 19 2022, 08:01 PM)
Is there any finance charges in ur following statement after u “short pay” the dispute amount?
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nope
fraud team also informed wont be any charges
but if accidentally incur then call them to waive
wjleong15
post Sep 20 2022, 08:50 AM

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QUOTE(mamamia @ Sep 20 2022, 08:28 AM)
So, u got call from fraud team? My one nobody call at all. Reported to CS like no news after that. Maybe my fraud amount is small
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could be overloaded due to recently cases increased drastically?
my case 2 days after reported got fraud team called back from 20286313
he explained to me the whole process and answer my queries
but I really faint after listening
coz I asked when bank spotted this fraud and why dun stop while floating
he said bank cannot refused any claim
only can claim back after transaction posted... doh.gif
wjleong15
post Oct 4 2022, 11:40 AM

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QUOTE(cybpsych @ Oct 4 2022, 11:35 AM)
i use Petron petrol kiosk  biggrin.gif

preset rm2 at the kiosk
enter pin to authorize
cancel at the kiosk
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cancel mean no transaction?
just authorize then put back the pump nozzle?
wjleong15
post Oct 4 2022, 07:46 PM

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QUOTE(cybpsych @ Oct 4 2022, 06:36 PM)
think of it as security precaution.... in case card got stolen and went spending spree .... 250 250 250 250 250 and so on.........

imo 3x is too low, especially for weekend shopping use.
if you're getting duo+, do try >3 times....

I've tested >10 times without being declined.
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Per day or every 3x ?
wjleong15
post Oct 4 2022, 10:17 PM

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QUOTE(cybpsych @ Oct 4 2022, 08:06 PM)
every 3x

doesn't reset by any time period
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crazy
duo+ any ideas?
wjleong15
post Oct 5 2022, 08:35 AM

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QUOTE(cybpsych @ Oct 5 2022, 08:31 AM)
from my current txn records, i still can wave >3 times (cumulatively or same day) without needing a PIN. all txn amount were <RM100.
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from your experience max txn per day is?
i cancelled my vs last time now request additional cards for duo+ still waiting doh.gif
i remembered last time >RM250 cannot wave and pin
must insert card
duo+ any ideas? hmm.gif
wjleong15
post Oct 9 2022, 01:36 PM

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QUOTE(fruitie @ Oct 9 2022, 12:16 PM)
VS no longer exists. Now replaced with Duo+.

I regretted I cancelled my VS last year and not able to get it back now. cry.gif

What’s the easiest way for an existing card holder to add Duo+? Do I need to apply like new cardholders? I didn’t realize this new combo until recently. Talking about my CC knowledge these days. shakehead.gif
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me too

QUOTE(cybpsych @ Oct 9 2022, 12:17 PM)
iirc, online form cannot choose VS

try call CS and ask if can use pdf form to apply VS only?
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tried but no more vs
now only duo+
fax to them never success
lazy go branch
end up I used e-banking inbox message attached my form to them
3 days later cards approved
pending for collection now
wjleong15
post Oct 9 2022, 04:57 PM

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QUOTE(fruitie @ Oct 9 2022, 02:23 PM)
Which form is this?
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Request additional card form
But duo+ is not there
Handwrite on it
wjleong15
post Oct 9 2022, 07:04 PM

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QUOTE(joice11 @ Oct 9 2022, 05:26 PM)
meaning still can apply visa only for exiting customer using manual form right?
how about new customer? can apply the visa only if go to branch?
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Nope
Existing use request additional card form
New apply as normal
wjleong15
post Oct 18 2022, 08:29 AM

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QUOTE(LostAndFound @ Oct 18 2022, 07:32 AM)
Fraud case liability is on bank not you (except for first 400 ringgit). Unless you give away your pin or something like that (even then I think it just make the process more complex).
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Since when it increased from 250 to 400 for the maximum liability for unauthorized transactions?
wjleong15
post Oct 30 2022, 09:19 PM

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QUOTE(fruitie @ Oct 30 2022, 11:51 AM)
RM0 Your request on Additional Card for Affin Bank credit card has been approved.

- My Duo+ is approved. Can I just activate the Visa? I want to avoid paying SST for the MC. tongue.gif
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I collected my cards 2 weeks ago at branch
The staff told me just activate duo plus visa
And let the master inactive and it will cancelled after 90 days
I doubt he bluff me but I don’t have evidence

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