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Malaysia Shut Down 3G Network By The End of TBA, Long life 2G
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evilhomura89
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Nov 16 2021, 02:03 PM
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I was wondering if we were to report the situation to MCMC, would anything be done? Or these telcos will continue to pretend nothing wrong is happening, and we continue to pay our bills but get mediocre service?
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evilhomura89
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Nov 16 2021, 03:54 PM
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QUOTE(zher4883 @ Nov 16 2021, 02:22 PM) Well to begin with, unless your plan comes with SLA I doubt you could get compensation in the form of bill discount. On top of that, MCMC minimum network quality standard was pretty low to begin with. In any case they didn't meet the standard and MCMC received a complaint, the mobile service provider are required to attend to it but even then if improvement is technically impossible (typically in urban area) the case will also be closed without a solution. I'm not discouraging you to lodge a complaint here but majority of the complaint went without a solution (typically urban location). Too bad then...the current Minister of Communications and Multimedia also.... MCMC like a toothless tiger that couldn't be bothered nowadays This post has been edited by evilhomura89: Nov 16 2021, 03:54 PM
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