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 Item stuck at MYKULA > 1 WEEK+

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TSMiZZM P
post Aug 22 2020, 12:02 AM, updated 6y ago

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CODE
2020-08-14 09:25
MYKULA, Clearance by Postal for customs inspection (Import)

2020-08-14 09:24
MYKULA, Item arrived at

2020-08-07 14:38
CHINA, Item en route to MALAYSIA

2020-07-25 10:00
CHINA, Item en route to MALAYSIA

2020-07-23 13:36
CHINA, Item en route to MALAYSIA

2020-07-23 09:34
CHINA, Consignment Arrived


ada siapa2 mengalami macam ni ke? barang dh stuck seminggu kt sana tk jalan2. call pos kata msih kena cek pihak kastam.


GymBoi
post Aug 22 2020, 04:17 AM

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ada macam ni? "MYKULA, Detained by Customs due to tax/permit". kalau ada pergi la custom terus ambik sendiri ...beside LCCT lama ... waze search for "POS Malaysia International Hub"
myasiahobby
post Aug 22 2020, 07:39 AM

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Go to "ask pos" file a report
Si kutu rayau
post Aug 22 2020, 09:31 AM

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Happened to me before. Stucked for 2 weeks.
pretty23
post Aug 22 2020, 09:41 AM

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1 week mean nothing.... it can be delay more than 1 month.

The culture forever no change.
Lyu
post Aug 22 2020, 09:55 AM

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QUOTE(pretty23 @ Aug 22 2020, 09:41 AM)
1 week mean nothing.... it can be delay more than 1 month.

The culture forever no change.
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That's suck


pretty23
post Aug 22 2020, 10:16 AM

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QUOTE(Lyu @ Aug 22 2020, 09:55 AM)
That's suck
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This is Malaysia culture.
Pakatan SinMa Plus
post Aug 22 2020, 10:29 AM

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QUOTE(myasiahobby @ Aug 22 2020, 07:39 AM)
Go to "ask pos" file a report
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I had a parcel stuck for weeks in jun-jul. I filed a report. No response at all.
ELMaqnifique
post Aug 22 2020, 10:30 AM

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1 week.lol.1 week is normal.i once bought item from japan using ems.stucked there for frcking 1month
Oltromen Ripot
post Aug 22 2020, 11:06 AM

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Serious answer: this is normal.
The amount of parcels that Custom need to rifle through is seasonal.

Attached Image
Wutdaheck
post Aug 22 2020, 12:15 PM

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QUOTE(pretty23 @ Aug 22 2020, 09:41 AM)
1 week mean nothing.... it can be delay more than 1 month.

The culture forever no change.
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Damn ... 1 month shakehead.gif
kellyisevil
post Aug 22 2020, 03:31 PM

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I think it depends on the type of courier that you engage with.
if you pay more for express service which includes custom clearance, your items will be put on priority.
If you are using EMS, then it will not get special clearance lane and will have to take time to clear. It also is subject to if your parcels are with the proper document to help speed up the process.

TSMiZZM P
post Aug 22 2020, 06:39 PM

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QUOTE(GymBoi @ Aug 22 2020, 04:17 AM)
ada macam ni? "MYKULA, Detained by Customs due to tax/permit". kalau ada pergi la custom terus ambik sendiri ...beside LCCT lama ... waze search for "POS Malaysia International Hub"
*
takda pulak sebarang barang saya beli ni cuma around rm180.

UPDATE:
Saya dah cek dekat ChinaPost.

CODE
2020-08-14 09:25:00 MY Item Presented to Customs
2020-08-14 15:08:00 MY Released from import customs
2020-08-14 15:10:00 MY Departure from International Sorting Center
2020-08-14 15:10:00 MY Customs Clearance Completed


dh lama siap, tapi tk jalan2.
ktek
post Aug 22 2020, 08:37 PM

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kena isi borang k1. refer below sales thread section got guide
Pakatan SinMa Plus
post Aug 23 2020, 04:25 PM

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QUOTE(Oltromen Ripot @ Aug 22 2020, 11:06 AM)
Serious answer: this is normal.
The amount of parcels that Custom need to rifle through is seasonal.

Attached Image
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Serious answer but not a satisfactory answer to the customers.

Not sure which POS service that TS used. Usually people can accept longer delivery time if they are using normal pos service, but if pos laju service take 1 month to deliver then that is really an issue that needs to be resolved by the company.
TSMiZZM P
post Aug 23 2020, 05:11 PM

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okay, thanks for the answers guys.

i will update if anything changed.

 

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