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 TnG eWallet Discussion Thread V1, eWallet, PayDirect

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sohakyee
post Aug 24 2019, 04:18 PM

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358 posts

Joined: May 2010
From: Batu Caves, Selangor


I added PBB card for top up, and then it say I can’t top up due to breach of t&c.
What the...
sohakyee
post Aug 25 2019, 01:46 PM

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***
Junior Member
358 posts

Joined: May 2010
From: Batu Caves, Selangor


Anyone encounter error when topping up frequently using same credit card?
Me and my friend can’t top up after few attempts, says it breach t&c.
sohakyee
post Aug 25 2019, 02:47 PM

Casual
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Junior Member
358 posts

Joined: May 2010
From: Batu Caves, Selangor


QUOTE(ClarenceT @ Aug 25 2019, 01:48 PM)
Reach RM50k in 2019?
*
Nope, I have emailed and FB them see what they say. I think to be safe next time I would advice straight to up bigger amount, I test few small amount frequently and can’t top up already. Unlike boost can top up frequently without error.
sohakyee
post Aug 27 2019, 02:16 PM

Casual
***
Junior Member
358 posts

Joined: May 2010
From: Batu Caves, Selangor


I can’t top up using new credit card. It says I have breach the t&c. I never had more than 1 account and never sign in and out and never jailbroken my device. Just that I top up using multiple credit cards.
Below is the reply from them
——-
Upon checking, we regret to inform you have found to be in breached of the Touch ‘n Go eWallet and The Company’s terms and conditions.

Examples of the terms and conditions that you may have breached are:

• Your device may have been signing in and out of multiple Touch ‘n Go eWallet accounts
• You are on a jailbroken/rooted device
For reasons that are not stated above, please further understand our terms and conditions here

https://www.tngdigital.com.my/general-terms...conditions.html
——-

 

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