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 TnG eWallet Discussion Thread V1, eWallet, PayDirect

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joshhd
post Aug 5 2019, 10:30 PM

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Just a random question. What are the things that you don't like about Touch n Go eWallet, till you find that other eWallet are better, perhaps when it comes to rewards, such as Boost.

Or you find that Touch n Go eWallet is better than Boost? What's your opinion?
joshhd
post Aug 6 2019, 01:22 AM

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QUOTE(lowkelvin @ Aug 6 2019, 12:17 AM)
Things I dont like TnG eWallet, their Security.
Showing payment QR code have no PIN/fingerprint protection.
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Ahh this one I damn agree... I find it disturbing that I have to enter PIN especially when using Scan function to make payment. When I try to hide/cover my screen from view, other may think as if I'm very "secretive" person lol...

I hope they'll implement fingerprint authentication instead of PIN...
joshhd
post Aug 8 2019, 06:45 AM

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QUOTE(devilmaycry9 @ Aug 8 2019, 06:42 AM)
I mean if i reload ewallet using online banking, does the value goes into the card as well?
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No. Only eWallet.
You can't topup your TNG card using Touch n Go eWallet.
Basically by adding TnG card to the app, you can monitor the balance, and use it for PayDirect for tolls only.
joshhd
post Aug 8 2019, 10:04 PM

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QUOTE(sam240 @ Aug 8 2019, 07:17 PM)
When there is not internet connection, it will pop up a msg to us. But after "OK", I still can access to the main page on apps and tap on "pay", the QR code can show up, can I to pay even there is no internet connection?
*

Hmm not sure... Never try before making payment with the mobile data being turn off.
But by right is, internet connection is needed for transactions to be made.
joshhd
post Aug 9 2019, 08:04 AM

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QUOTE(sam240 @ Aug 8 2019, 11:23 PM)
Yeah, that's my concern now, few times I cannot get my phone online... sigh ... still no chance to use for Aug yet  blush.gif
*

What telco and phone are you using? Maybe it's time to change. Lol.
joshhd
post Aug 9 2019, 01:50 PM

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QUOTE(soonwai @ Aug 7 2019, 01:55 PM)
Don't think that's accurate. My most used, verified wallet all got RM0.10 (KK, Tealive, RM10-30). The last Hari Raya cashback also I got RM0.10 for all 3 cashbacks, even for a RM300 purchase from Thundermatch. My wife's verified wallet got RM1.90 for RM80 purchase at Watsons yesterday.

We both registered within a month of each other and usage is about the same, retail and RFID. The only major difference I can think of is that she always reloads via CC and I only reload with PIN.
*

Lol? It seems to me that they prefer debit card and online banking transactions...?
joshhd
post Aug 10 2019, 12:45 AM

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QUOTE(soonwai @ Aug 9 2019, 04:17 PM)
From Shopee.
I don't think so lah. I think my wallet either plain bad luck (RM0.10 for last 6 cashbacks) or kena blacklisted by TnG. I looked at my kids' cashbacks, they were RM1.90 and RM1.80 for Tealive purchases of RM5.45 each. They don't reload at all, I just transfer from my ewallet to theirs.
*

Like something wrong somewhere with your account... Better contact Touch n Go customer service and ask what happen...
joshhd
post Aug 13 2019, 12:19 AM

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QUOTE(skty @ Aug 12 2019, 10:55 PM)
I keep on getting RM0.10 since last campaign.

I think I will put TNG as the lowest priority in usage from now on.
*

I think you really should contact TnG about this... Something wrong somewhere...
I made payments on TnG eWallet and I never get cashback as low as RM0.10
joshhd
post Aug 18 2019, 12:52 PM

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QUOTE(laymank @ Aug 15 2019, 09:13 AM)
you should probably consider activating fingerprint scan on your app.
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Tng ewallet got fingerprint verification meh? Where to enable? blink.gif
QUOTE(Barricade @ Aug 17 2019, 10:12 AM)
Hahaha. No use I already reload RM4k free Rm1k

They can limit whatever they want now 😂
*

Wawww.... That's so evil yet feels so good devil.gif
joshhd
post Aug 19 2019, 01:46 AM

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QUOTE(ang1222 @ Aug 18 2019, 11:25 PM)
anyone able to reload touch and go physical card with ewallet ?
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It is not possible to topup your physical TnG card using ewallet app.
joshhd
post Aug 22 2019, 11:34 PM

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They found that too many users abusing it? Oh well...
joshhd
post Aug 25 2019, 04:16 PM

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QUOTE(hurtedheart @ Aug 25 2019, 03:26 PM)
blush.gif my bad, thank you for the clarification. can't make use of the toll rebates then haha
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Don't be sad.
These are the list of tolls you can enjoy 20% rebate until 31 Aug.
https://www.tngdigital.com.my/paydirect
joshhd
post Aug 30 2019, 01:42 AM

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QUOTE(Rudd @ Aug 29 2019, 10:12 PM)
After 31 aug, all unused toll rebate will be gone?
*

Yeah. Better go utilise all toll rebates before 1 Sept.

You can add up to 3 Touch n Go cards on your TnG eWallet account.
You can lend one of the TNG card that you added to your TnG ewallet account, to your other family members that uses toll (that supports PayDirect) every day,
so that they can enjoy the 20% rebate before your rebate counts goes invalid on 1 Sept.

But yea, their toll charges will be charged on your eWallet balance, but you can ownself claim money from them personally la...

And, you can add or remove TNG cards on your TnG eWallet account anytime you like.
Just in case you're not aware, your IC card can be used for Touch n Go too.

This post has been edited by joshhd: Aug 30 2019, 01:43 AM
joshhd
post Aug 30 2019, 04:55 PM

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QUOTE(imap.cc @ Aug 30 2019, 03:30 PM)
Finally something good to replace the legendary Maybank-TGV promotion. This is even better as applicable any time any day including couple seats 😍
*

Woah. Nice.

joshhd
post Aug 30 2019, 10:01 PM

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QUOTE(vin_ann @ Aug 30 2019, 05:57 PM)
Quick payment is not applicable to RFID toll payment

Just tested just now 🤣
*

Lol. If that's the case, activate auto reload for the minimum RM20 good enough dy la...
Since Quick Payment is there, I don't see the need to store so much money in the balance.
joshhd
post Aug 30 2019, 10:01 PM

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QUOTE(vin_ann @ Aug 30 2019, 05:57 PM)
Quick payment is not applicable to RFID toll payment

Just tested just now 🤣
*

Lol. If that's the case, activate auto reload for the minimum RM20 good enough dy la...
Since Quick Payment is there, I don't see the need to store so much money in the balance.
joshhd
post Sep 3 2019, 06:48 PM

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Yeap, I've received RM5 cashback on the Pay You Pay Me promo.
joshhd
post Sep 3 2019, 07:32 PM

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QUOTE(CardNoob @ Sep 3 2019, 06:59 PM)
Sorry for being stupid:
What is the goal for this I transfer to you and vice versa?
They're donating money?
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This is called marketing strategy.

It is assumable many people aren't aware of the Transfer feature on TnG eWallet where you can transfer money to each other.
Cuz when it comes to transfer money (e.g. help you pay, split bill, owe you this..), the first few things came into mind is either give you cash or bank in transfer.

To let more people know about this, they have this Pay You Pay Me promo so that people will be aware of "such thing" in eWallet service (if they have not aware of it previously).
So more people will use TnG eWallet.

When more people uses TnG eWallet, when consumers like us wanna make payment on something, they would look if merchant can support TnG eWallet.
When there is demand that many ppl ask if the merchant can support TnG eWallet, this could encourage merchants to implement TnG eWallet too.
That's why they provide cashback promos, to encourage you to use TnG eWallet, as well as creating the habit to go mobile payment instead of relying cash like many Malaysians do today.

As if how TnG eWallet earn money? Sponsors lor... Those 99 Speedmart cashback, Tealive promos, TGV promos, etc.
They pay TnG to make their brand appear on the eWallet service that has 4.3 million users and growing (https://www.theedgemarkets.com/article/tng-digital-road-becoming-major-ewallet-player).

For consumer, it looks like TnG eWallet is donating money cuz we get free money for using their service.
But there's actually many other things are happening in the background that many would not realise.
joshhd
post Sep 11 2019, 02:19 AM

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QUOTE(cybpsych @ Sep 9 2019, 07:39 PM)
too bad then

mine none less than rm1.70
*

As you can see in T&C, you must spend minimum RM5 to get the random cashback. If lower than RM5, no cashback.
joshhd
post Oct 22 2019, 02:12 PM

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QUOTE(kino318 @ Oct 22 2019, 10:15 AM)
Hi, possible to withdraw tng ewallet money to bank account like boost?
I cannot find the option.
thk
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You can't transfer money to bank account on TnG ewallet. Same goes to GrabPay Credits.

If u wan your money back, consider transfer money to other TnG ewallet user (friends or family), and then ask them to give you cash or something.

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