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 TnG eWallet Discussion Thread V1, eWallet, PayDirect

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adbacc
post Aug 20 2019, 06:55 PM

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No stock at Caring Avenue K for all denominations it seems
adbacc
post Aug 20 2019, 08:28 PM

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QUOTE(akafoz @ Aug 20 2019, 07:46 PM)
Reloaded 50+5 at caring around 7pm and done makan kfc snack plate
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Which location?

QUOTE(xperiaDROID @ Aug 20 2019, 08:01 PM)
Many seriously that free until willing to go to these pharmacies almost everyday just to get reload pins? doh.gif
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It is on the way. No point to go out of the way just to have a chance at RM 5.
adbacc
post Sep 5 2019, 08:46 PM

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Has anyone gotten their RM4 cashback from the 99 Speedmart promo? It's been 3 working days already but no cashback yet.
adbacc
post Sep 6 2019, 05:32 PM

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QUOTE(soonwai @ Sep 6 2019, 04:21 PM)
Just got my Speedmart RM4 cashback. Today is 6/9. My purchase was on the 4/9 so 2 days.
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My spent was both on 1 September, got the cashback at 3pm+ just now. (4 working days for me, but better late than never)
adbacc
post Sep 13 2019, 01:59 PM

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Just got RM 0.80 cashback just now from RM13 spending.
adbacc
post Sep 22 2019, 01:01 PM

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QUOTE(Babydragon1991 @ Sep 19 2019, 01:27 PM)
user posted image

anyone already tried tng promotion?
can we use this as many times as possible?
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Tried this promotion but did not get any cashback. There appears to be no limit for the RM7.50 cashback as per t&c, only the RM75 is limited to one per user.
adbacc
post Sep 22 2019, 01:12 PM

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QUOTE(car_computer @ Sep 22 2019, 01:11 PM)
so, the cashback is not instant rebate ?
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According to tnc it's instant. (RM 75 is not as it is disbursed weekly)
Currently contacting tng on the missing cashback.
adbacc
post Sep 22 2019, 08:04 PM

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QUOTE(Lazygenes @ Sep 22 2019, 08:02 PM)
For the RM7.50 rebate, it's deducted straightaway from your bill as explained above.  The cashier will key in a code which will deduct the RM7.50.  It's not credited back to your e-wallet.
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That is manual cashback... It should be automatic. Now having so many people missing the cashback...
adbacc
post Sep 23 2019, 07:16 PM

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QUOTE(zenquix @ Sep 23 2019, 12:56 PM)
According to the cashier, it is recommended to buy 52 - 53 as the cashback is system triggered and applies to RM50 not inclusive of SST. So only aim RM50 if you are sure everything u buy is  zero rated
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Confirming this is not the case as I exceeded that amount but fail to get 7.50 discount
adbacc
post Nov 26 2019, 07:53 PM

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QUOTE(car_computer @ Nov 26 2019, 06:17 PM)
everyday cb for today Rm0.54, the lowest so far
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Same here, I've been getting cashback daily from 1 Nov until today and today is the lowest at RM 0.52. Also something weird happened today when I made payment to Burger King, under messages it says that there is a payment to MolPay sdn Bhd under my Inbox but the transaction is listed as "Payment - BURGER KING" under my transaction history.
adbacc
post Nov 28 2019, 08:52 PM

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QUOTE(eeeglow24 @ Nov 28 2019, 07:09 PM)
Quite low CB for today

BK - RM10.60

CB - 76 cents
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45 sens here. Looks like typical cashback amounts is reduced now sad.gif
adbacc
post Nov 29 2019, 09:53 PM

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Paid 11 CB 0.34
CB looking less and less lucrative now
adbacc
post Dec 23 2019, 07:40 PM

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Would like to share my experience changing phones with TNG ewallet.
Swap phones yesterday, used the app today, failed at first 2 merchants, the transaction just took forever to complete.

Reinstalled the app and tried at 3rd merchant, received 6 digit (not the pin) via SMS and had to input it into the app but was met with a System Error message. Fortunately, the next attempt to pay went through successfully but unfortunately the cashback is RM 0.10...
adbacc
post Dec 24 2019, 12:35 PM

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QUOTE(fruitie @ Dec 24 2019, 11:21 AM)
Yeah, that's what I did as well. Logged out from old phone before logging in again and setting up on new phone. Everything is OK.
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I did exactly that and uninstalled on old phone before migrating the sim over. Somehow was promoted to 10sen club sad.gif
adbacc
post Jan 16 2020, 07:58 PM

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QUOTE(1234_4321 @ Jan 16 2020, 06:20 PM)
Spend the RM40 at speedmart 99, 4 days d havnt get the RM8 cashback.
T&C mentioned 3 working days..

Should I contact customer service or still waiting?
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QUOTE(Itu_Dia_Man @ Jan 16 2020, 06:26 PM)
Same case for me. Spent on the 11th Jan, nothing received till now. I have emailed customer service today.

But expect a slower response than usual cuz of the ongoing e-tunai redemption frenzy  sweat.gif
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I also have not yet received my RM8 cashback for 5 January transaction. Not yet received a reply from CS.
adbacc
post Jan 16 2020, 08:14 PM

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QUOTE(citymetro @ Jan 16 2020, 08:01 PM)
Spent on Jan 11th. Wrote to CS yestersay. RM8 credited today.
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Did they reply you or potentially the cashback took 4 working days thus you got it today?
adbacc
post Mar 14 2020, 07:14 PM

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QUOTE(cr7jyej @ Mar 14 2020, 06:30 PM)
user posted image

Can't find this in the app's promotion list and their website anymore, not sure is this still going on
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Maybe wait until 16 March
adbacc
post Aug 27 2022, 09:07 AM

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Not able to open my tng app. It just crashes on launch. Tried uninstalling and reinstalling but still same. Redmi Note 8, latest app version, no updates available on playstore
adbacc
post Aug 29 2022, 12:35 PM

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QUOTE(1mr3tard3d @ Aug 29 2022, 10:44 AM)
not sure if it helps
have u tried the followings?
restarting phone
manage app - clear cache, clear all data
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Already tried:
1) restarting phone
2) clearing data
3) reinstalling app
4) Launch the app on data
5) Launch the app on wifi
6) Launch the app on airplane mode

Still leading to it opening for a split second and crashes back to home screen.
adbacc
post Aug 29 2022, 06:08 PM

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QUOTE(1hoohoo1 @ Aug 29 2022, 03:57 PM)
I having the same problem when launching TNG in dual app / samsung secure folder after I updated TNG to newest version.
Original TNG app still can open without any problem but cannot launch dual app TNG. It will crash upon launch.
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Any way for me to downgrade so that it works? I'm running the app normally only, stopped working after the update

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