QUOTE(Gorst @ Apr 21 2021, 02:26 PM)
dunno who reported me..but all you need to do is jst reply me and say 'no, we're not same people'...and i will leave it there..
yes - that's correct.
and fair enough that my action was being flagged as suspicious transaction and thus blocked.
but after verification that both the account, creditcard are mine..and that the transaction is legit, not scam or whatsoever, i did NOT see how the same action upon verification, will still be flagged as suspicious? and that i warrant the threat of similar action might cause permanent banning of credit card. which action was that? they did not specify. the reloading action? the amount? the withdrawing action? or the withdrawing amount? or the quick transfer between TNG to Go+ account?
i know you're not the right person to provide me an answer..but that's wat crosses my mind.
and i am ok to let my money to sit in G0+ for few days or weeks..just that they did NOT specificy how quick or fast i can withdraw after reload to avoid being flagged in future...
it would be helpful if TNG can provide all their clauses clearly... just put there like "reloaded $ into Go+ need to be soaked and simmered and stewed in Go+ account for the minimum duration of 24 hours"..tat will avoid alot of hassle.
yes - that's correct.
and fair enough that my action was being flagged as suspicious transaction and thus blocked.
but after verification that both the account, creditcard are mine..and that the transaction is legit, not scam or whatsoever, i did NOT see how the same action upon verification, will still be flagged as suspicious? and that i warrant the threat of similar action might cause permanent banning of credit card. which action was that? they did not specify. the reloading action? the amount? the withdrawing action? or the withdrawing amount? or the quick transfer between TNG to Go+ account?
i know you're not the right person to provide me an answer..but that's wat crosses my mind.
and i am ok to let my money to sit in G0+ for few days or weeks..just that they did NOT specificy how quick or fast i can withdraw after reload to avoid being flagged in future...
it would be helpful if TNG can provide all their clauses clearly... just put there like "reloaded $ into Go+ need to be soaked and simmered and stewed in Go+ account for the minimum duration of 24 hours"..tat will avoid alot of hassle.
QUOTE(Gorst @ Apr 21 2021, 03:42 PM)
well i actually like TNG function specially the xfer to friends..really convinient...
so i wanna make sure i dont do whatever's NOT allowed...which is pretty difficult if they (TNG themselves) dont have clear rules of engagement or explanation...
I could not agree with you more. Once they have verified that there is nothing wrong with your transactions and there is nothing illegal with it & and you are the owner of both the credit cards and bank accounts, why penalize you if you continue doing that? If it is not allowed in the first place, spell it clearly in the T&Cs. There is nothing I hate more than them giving us the impression we can withdraw our money at anytime yet there are hidden T&Cs. Then they can use their sole & absolute discretion to decide what is acceptable or not. The worst part is when they do not give a proper reason for the banning. They want the user to guess what is it and if they guess wrong, their account get banned permanently. Is that fair? It is not but sadly, this is happening with many big companies including e-money issuers, e-commerce companies, even banks. so i wanna make sure i dont do whatever's NOT allowed...which is pretty difficult if they (TNG themselves) dont have clear rules of engagement or explanation...
Some here believe if credit cards are not used to fund the transaction, there would not be a problem. However, it could still happen if the amount and frequency is big enough. Imagine, deposit max RM9,500 and withdrawing immediately multiple times in a day for a few days in a row. Would that not be considered as suspicious?