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TnG eWallet Discussion Thread V1, eWallet, PayDirect
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John Chaser
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Jan 28 2022, 08:31 AM
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QUOTE(KCY3701 @ Jan 27 2022, 06:20 PM) I withdrawn after 4pm, because I didn't receive that notification and my friend just pinged me. 2 working days means Saturday or after CNY?  Aiyah, too late ready. I thought the campaign until Jan 31st. Didn't get the message saying it ended earlier. Guess will wait till CNY is over before withdrawing.
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John Chaser
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Feb 5 2022, 01:07 AM
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Withdrew my Go+ cash at 1PM yesterday. Only arrive in my bank account at 7pm today. That's long. Also I though I received a scam email from HSBC but checking this FB page shows that it's actually TNG GO+ statement. https://www.facebook.com/CaveatsTPL/posts/f...24634784354608/
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John Chaser
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May 27 2022, 01:06 PM
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QUOTE(cybpsych @ May 26 2022, 01:30 PM) 200k and above. Nah man, I rather just leave in EPF.😂
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John Chaser
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Jul 7 2022, 01:19 PM
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QUOTE(yshiuan @ Jul 6 2022, 12:55 PM) Need minus 0.42% from what i read from the faq So it maxes out 2.28. Ughhh.
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John Chaser
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Jul 10 2022, 12:55 PM
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Has anyone here used the roadtax renewal and delivery service?
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John Chaser
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Jul 30 2022, 07:28 PM
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Wah lau, TnG FB page is....something.
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John Chaser
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Jul 31 2022, 06:06 PM
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QUOTE(coolguy_0925 @ Jul 30 2022, 11:02 PM) Honestly, not just TnG ShopeePay, foodpanda, Pgeon dan lain-lain also the same I find the CS job is damn easy, just take your complain, and 'escalate' When ask for more info, 'We can only escalate' or 'We already inform the next level' And the next level took forever to respond and you have no way to reach the 'next level' I believe most of these 1st level CS are mostly outsourced and all their replies are jsut scripted Yeah, I tried TNG CS to get support on why some entries are not showing up on my receipt. They only acknowledged that my ticket has been received. After 1 week, send email asking to confirm the date. Followed by silence and no update.
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John Chaser
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Aug 6 2022, 09:27 PM
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It finally happened. My missing TNG card from 2019 has resurfaced today with a PayDirect deduction that occurred at Putrajaya Mex exit at RM7. Based on rates listed at Mex page, it appears to be a class 2 vehicle(5 or 5 wheels). Could be a lorry. Already filled a dispute with TNG eRefund.
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John Chaser
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Aug 7 2022, 02:33 AM
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QUOTE(thecurious @ Aug 6 2022, 11:38 PM) That said, why did he not unlink the card after 3 years is a mystery. Good question. I was supposed to get to it but I kept pushing it back thinking I will find the card. Yeah, combination procrastination and being gullible.
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John Chaser
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Aug 8 2022, 09:16 AM
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QUOTE(Lingohal @ Aug 7 2022, 08:22 PM) Should have requested for the refund online. Tng is quite efficient in this. I requested on Sat, Tue received refund. It was just two working days. For PAYDIRECT?
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John Chaser
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Aug 12 2022, 09:20 AM
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QUOTE(xiaoxiaoshen @ Aug 11 2022, 01:39 PM) i just noticed at E2 toward JB, all the toll booth exit, had put a warning, on RFID lane, if you exit toll using different method ( RFID or TNG card n smart tag) you will get penalty charges. WTF meaning they will no refund it now? this is their system not smart enough, but people pay for their mistake. better rename the it to Dumb tag instead of smart tag. * previously i did the same mistake, but able to get refund after 90days report on e-refund. It's been like this for quite some time. Enter RFID and exit RFID. Enter TNG and exit TNG. Any attempts to switch on exit will end up with penalty.
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John Chaser
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Aug 16 2022, 08:16 PM
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QUOTE(ClarenceT @ Aug 16 2022, 06:13 PM) * xfiles theme tecno remix plays in background *
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John Chaser
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Aug 18 2022, 02:57 AM
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QUOTE(IMAX @ Aug 18 2022, 12:36 AM) recently when trying to get quotation from TNG CarInsure, someone will call/whatsapp and offer a promo code with RM40 cash back,.... is this legit or scam? Eh, this definitely sounds like a scam.
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John Chaser
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Aug 18 2022, 10:12 PM
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Can anyone explain why are people openly selling premium TNG accounts on FB. Shouldn't this be illegal?!
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John Chaser
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Sep 17 2022, 07:46 PM
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QUOTE(quad @ Sep 17 2022, 12:45 PM) my app suddenly got logged out & then got this error at login I'm sure my PIN is correct Your account is locked as you have exceeded the max number of PIN entry attempts. Your account will be unlocked in 24 hours or contact us at 603-50223888 or tngd.my/ careline-webform anybody hv similar issue? stupid TnGo system Yup, happened to me a few months back because i got the secret q&a wrong when doing some correction for personal detsils. Had to wait till the following day to login. TNG should consider using iris or fingerprint sensor login like all banking apps.
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John Chaser
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Sep 19 2022, 02:23 AM
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You can now disable PAYDIRECT for your tng linked cards. https://soyacincau.com/2022/09/18/touch-n-g...t-card-balance/Bison, yes, YES, YESSS.jpg
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John Chaser
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Sep 19 2022, 01:54 PM
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QUOTE(loonsave @ Sep 19 2022, 01:02 PM) I thought can disable it quite some time ago? I saw the option last month. Hmm..was missing for me.
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John Chaser
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Sep 26 2022, 02:49 PM
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 Fuh, GOinvest getting higher and higher. At 3%, they can start fighting with the FD team. Granted there's no PIDM protection like in FD, for short term saving it does seem to have some level of value.
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John Chaser
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Oct 3 2022, 10:30 AM
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QUOTE(ziling60 @ Oct 2 2022, 12:10 PM) I did top up using credit card to get the touch n go cashback for June. In fact it is a monthly thing. I got to know that everyone got the cashback especially those who topped up later than me, and i didnt get one. lodged a case with TnG and they took 2 months to reply and say that i have received the cashback on a certain date. I checked to the record, that cashback was for the month of July top up not the june one. What was really 'impressive' was that I have already told them before that Ig ot a cashback for the month of July but June was missing. Yet they come back with the wrong response like above, and it took them two months also. has their customer service gone down to drain officially? I just cannot comprehend how could they make such a mistake and took such a long time, and yet their phone line is always busy... Have you seen the first Jurassic Park movie? There's a scene with their IT Support team. It's that small for a huge theme park. I'd imagine every MNC company has that big of a team for support.
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John Chaser
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Oct 31 2022, 04:28 PM
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QUOTE(Wolgie @ Oct 29 2022, 09:59 AM) Anyone try CarInsure to renew Car Insurance? As my Car Insurance Expire on Dec2022, i need renew. Currently i check MSIG renew cost completely same as CarInsure MSIG. So any different? Should i go thru CarInsure TnG? and i didnt see free road tax, are they free and send to home? Details no see got free roadtax or etc  I renewed mine via TnG. Quite fast. But please skip roadtax delivery and just do it from yout nearest post office. It took them close to 2 weeks to deliver. Caused me to miss my car service appointment. That RM5 delivery service was rubbish.
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