today morning withdraw from go+, now just notice cannot reload go+ from wallet...1 month withdraw 1 time also kena...?

yes, not all reload from cc, some from tng pin
tmr report cs see how

Pretty sure that the criteria is not disclosed publicly and any Tom dick and Harry Tng staff would be as clueless as we are.

You'll have to be very deep into the Fraud team to know what criteria do they use to flag out abusers

I just asked my friend about this.

He told me no criteria for now, as the Risk Team is doing analysis every now and then but yes they are banning people who do cash out frequently with credit cards.

If your account is suspended, please contact CS to unsuspend it.

You will be amazed by the amount that was cashed out, there is someone who cashed out huge 6 digits amount. Most likely he is one of the guys here.

well cash advance can use to pay debts etc first.

mostly for so called 1st timer, will be able to unbanned with the threat of permenant ban of tng ewallet account if same 'offense' being repeated...

Hello, let me share my journey on CC reload blocked by TnG and waiting answer till now.

As Go+ launched at the end of March, I cash-in RM100 to try and cash out on 4 Apr to test on how fast it transferred into my bank account. After that, I had multiple reloads via 3 CC on 6, 7 & 8 Apr. I waited for a few days and cash-out big amount on 12 Apr.
I continue the routine again and cash-out another big amount on 19 Apr.

On 27 Apr I discovered I was unable to reload via CC, thus emailed to Careline, with the subject: Reload issue.

CS emailed back with 1 to 5 steps to follow:

After I tried all 5 steps, I replied to CS saying still not working on the same day.

On the same evening, CS replied with title: BREACH TERMS AND CONDITIONS (RELOAD CC)


Since then, I have been waiting for an answer from TnG whether to unblock CC reload or not. CS said normally it will revert within 7 working days, but today is 9th working day, the CS said it will escalate to the relevant team.

wish me luck getting answer.

Withdrawal done on 16/5, funds received 17/5.
last reload 1/5 (cc).
account balance 9.5k, withdraw 5k, balance 4.5k.

today add another 5k back to Go+, make it 9.5k.
so far, so good.

hope it stays this way

which card?

if pbb, call CS to unblock

assuming the block is NOT from tng ewallet....
call public bank to unblock your pbb card

simple as that

they are blocking if excessive use of pbb card to reload ewallets

How long does it take for the Cash Out to be paid to my Touch ‘n Go eWallet and bank account? – Touch 'n Go eWallet Help Centre

later in the afternoon 4-5pm

"a day" does not mean 24hours cycle

4pm is the cutoff period.

then TNGD internally will consolidate and process fund transfer via their bank.

for bank transfer to YOUR bank, will take some time, if not mistaken, IBG.

if using IBG, then there are certain transfer window.

usually, i noticed fund received around 4-5pm.

in short, still next day, and TNGD didnt commit exact time for the fund to reflect either.

just dont expect to receive fund in the morning or early afternoon.

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By fpx i think no ban. Unless credit cards.

it is not possible to have both high interest + liquidity. T+1 / T+2 is the most you can get for now.

just do la

in principle, there's nothing wrong to withdraw your own money

if TNGD suspicious, you can explain.
TNGD is more suspicious if the source of fund is from CREDIT CARD.

i myself also topup GO+ using FPX (about RM8k early of the campaign), then gradually topping up using TNG PINs until just below RM9.5k