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 TnG eWallet Discussion Thread V1, eWallet, PayDirect

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paogeh
post Nov 13 2023, 10:26 PM

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QUOTE(beLIEve @ Nov 13 2023, 08:17 PM)
The monthly 1k and Auto Reload not enough for regular spending?
*
things geeting expensive .

dine out----easily RM20--30 per meal .

go to car mechanic, easy east RM200---1000

and so on and on ... ...



paogeh
post Nov 13 2023, 10:40 PM

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QUOTE(beLIEve @ Nov 13 2023, 10:26 PM)
I think Auto Reload can go up to another $24k on top of the $1k freebie. I don't know how earlier post kena Suspicious Activity. I would've utilized that feature if I was not after cashback.
Auto Reload and Auto Payment should do what you need.
*
i duwan auto-reload . this messed up all the CC CB calculation.

i want --- one shot RM500/1000 or 2000



paogeh
post Nov 23 2023, 01:04 AM

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questions ::

new month --- no CC reload yet


want to pay RM5K to maintenance office.
the RM5K ---- directly from CC ==== >
will it consume the RM1K monthly free reload ?

Thank you


paogeh
post Dec 1 2023, 06:29 PM

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1Dec , i pay some big purchases PBB VS using TNG ewallet ----
* this is to meet 5k campaing spending .

tried a few time . TNG pop out cannot proceed .

call PBB ---- PBB CS said this is expected , manually unlock after verification .

then , the big amount $ transaction go through . Bingo+ a few k tng points.


then, later , do my regular 1st day of the month 1k CC reload .
"Unable to proceed .. .... ... call TNG careline" ....

1st call ---TNG CS saiud no issue, tried again in 30mins .....

after 2 hours test again the reload 1k ---kantoi again same Unable .. ... message .

2nd call ----TNG CS said dued to a few repeated fail reeload/payment failed --- they see it as suspicios activity auto LOCKED.
TNG email me and asking :
1. time of happeing
2. snap CC pic
3. snap bank statement of that CC with names , cc number etrc etc etc .

really treating u like criminals.

i,m giving the TNG rating = POOR.

user posted image

This post has been edited by paogeh: Dec 1 2023, 06:32 PM
paogeh
post Dec 2 2023, 12:14 AM

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QUOTE(Barricade @ Dec 1 2023, 07:57 PM)
Why need to pay big purchases using TNG? Why cannot pay directly using PBB VS? Makes no sense and you're paying 1% extra on reload after 1k.
*
why ?
1. 5k ---- i get 5k points --- RM50 .
2. PBB spending campaing -- i need 5k to get RM118 - This based on 1st come 1st served .
if i use CC ---- in this case paying the building mainenance yearly fee. I need to wait till 10am morning to swipe card . if use TNG , i can just scan the QR code. and do it NOW from homw at 12am sharp.

paogeh
post Dec 2 2023, 01:25 AM

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QUOTE(beLIEve @ Dec 2 2023, 01:12 AM)
As far as I/we know, there is no campaign for Recurring Payments. Try call 03-21708000, identify yourself, and ask if that transaction is Online or Recurring Payment.
*
this is not recurring .
this is one time off .


this is accumulative spending .
paogeh
post Dec 2 2023, 01:59 AM

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QUOTE(beLIEve @ Dec 2 2023, 01:30 AM)
You Manual Reload, Auto Reload (max $2000), or Quick Payment?
*
Quick Payment

QUOTE(~~5ive~~ @ Dec 2 2023, 01:34 AM)
When tng auto reload due to insufficient balance currently, that particular transaction might occur to bank as "recurring payment"
It may not be a recurring transaction from your perspective, but this is depending on the mcc code/transaction type submitted from tng to pbb.

I think this is what he meant when he asked you to call and check with bank.
*
i see . Thank you for the clarification .


paogeh
post Dec 2 2023, 02:12 AM

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QUOTE(beLIEve @ Dec 2 2023, 02:08 AM)
Call and ask now before you give Public Bank rating == POOR
*
that is TNG poor rating .
paogeh
post Dec 5 2023, 11:32 AM

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Update :

TNG send email asking my case if no reply within2 days will cancel the ticket ---
i looked through the email , there is NOTHING.

i resend my earlier replied email with the supporting docs.
+ send another email asking what are the pending items .


next ---i tried to call TNG hotline ----- been trying since 11am till now .....always DC .

i checked TNG VISA CARD , tryingf that number. its the same number ....






paogeh
post Dec 9 2023, 12:35 AM

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i have quite some points ==== which items/vocjer the best value to redeem ?
paogeh
post Dec 17 2023, 05:45 PM

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question :

the point redeemtion --- DIGI RM5/10/20 --- this is for internet subcriton ----im prepaid DIGI . ---- can i redeem this ?
im asking , worry later cannot use .





paogeh
post Dec 17 2023, 06:10 PM

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QUOTE(beLIEve @ Dec 17 2023, 06:02 PM)
Post #19850 - 19854 ?
*
exactly ---- i worried this .....and got ktard also kena bomb by the TNG traps.



paogeh
post Dec 17 2023, 06:30 PM

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QUOTE(beLIEve @ Dec 17 2023, 06:23 PM)
Shoppee also selling the same thing. Maybe you guys never buy Internet before kua, so dont know Internet != Mobile
*
yeah , never kena this bomb

im DIGI prepaid with RM28 plan monthly ----- if buy , then its $ wasted .


*i still have 11k points in TNG ---- i bought some lucky draws , still there are lots of excess points .

paogeh
post Dec 17 2023, 07:43 PM

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QUOTE(Medufsaid @ Dec 17 2023, 07:24 PM)
do you rent movies/buy stuffs on google? I think I saw a RM8 voucher for 800pts.

Other than that hard to use points. The RM3 A+ voucher has been missing for days
*
i did buy the RM8 google ---- i play mobile game - can use to topup .
but ......im kind of reluctant to buy too many


ori RM8 google was 100 points ----now 800 points .
paogeh
post Dec 29 2023, 12:54 PM

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Question :

my ewallet TNG have RM23 . i made payment to hawker RM22.
the thing is ---- instead of deduct RM22 ....
tng triggered quick payment .

i have enough balance to pay
i duwan quick payment

why is that so ? Thank you


paogeh
post Dec 29 2023, 01:32 PM

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Update just call CS .

GO+ have RM1000 , payment RM20

case1 - ewallet have RM0 --- deduct GO+ RM20
case2 - ewallet have RM1 ---- triggered Quick payment RM20 (not enough balance)

my case basically case2 === TNG cannot deduct partially ewallet + GO+

This post has been edited by paogeh: Dec 29 2023, 01:33 PM
paogeh
post Jan 10 2024, 01:18 AM

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guys ,my default payment is 6-digit pin

but randomly TNG will pop out scan face when making payment.

the issue is at hawker centre scan face always not successful , probably due to lighting .


i tried to search setting/security payment ---but i cant seem to disable the scan face .

any suggestion ? Thank you.


paogeh
post Apr 4 2024, 11:50 PM

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QUOTE(cwyeoh @ Apr 4 2024, 01:02 PM)
yesterday i pump petrol also not yet refund
*
i kena at least x4 no refund from petrol since April .


what happen ?



paogeh
post Apr 5 2024, 12:04 AM

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QUOTE(beLIEve @ Apr 4 2024, 11:53 PM)
Since April means you hari2 pump 10 cent petrol?
*
i pump x2 bike + 1 car

i dun like pump full tank .


paogeh
post Apr 6 2024, 01:04 PM

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QUOTE(jenern84 @ Apr 5 2024, 08:08 AM)
I just called the careline. From April onwards they will hold the money for 30 days before the refund. You can only called in again after 30 days if you have not receive after the duration.
*
this is all petrol refund ?
or all anything refund ?




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