Yes, you are right. Right now the only thing I can do is to communicate with Tng about this. 😪

I have been using Tng ewallet since Sep 2018 because of RFID. My fear now is whether my account has been hacked or anything. Tng seems to have some security update recently....right about the same time I face this problem.

the IC not able to change once registered right? what if dispute occur and they require IC verification to escalate the issue for the account
do u frequently login? i suspect due frequent login previously due to low usage, when there is promo, only install back the app and login... maybe this triggers 10 sens club?

this morning contacted TnG careline to escalate the 10 cent club issue, was told account is tagged under risk due to multiple logins which i could relate during September - October was switching over temporary phones and new phone because old phone is broken... therefore the account could not get any promo cashback as well, which relates why Taobao 11.11 cashback still not in for the account yet.

everyday cb for today Rm0.54, the lowest so far

Same here, I've been getting cashback daily from 1 Nov until today and today is the lowest at RM 0.52. Also something weird happened today when I made payment to Burger King, under messages it says that there is a payment to MolPay sdn Bhd under my Inbox but the transaction is listed as "Payment - BURGER KING" under my transaction history.

New account must be different device, else will be flagged straight away.

Anyway I've already registered under a separate device, also RM 0.10 is no big deal to me anyway, previously compared to the common RM 1+ CB very significant, now it's like RM 0.30 so to me no difference.

Also my spending now not because of the everyday CB already (since so low now), more interested in the other promo. Those immediate/ direct discount, I will use my 10c club account, those which need to wait for CB, I will use the newly registered account

I just decided to give up TnG-Shell deal, less attractive.
Bonuslink 50% rebate @ Shell on 12-12-19, Petronas eVouchers RM30 acquired at ~RM20 via Grabpay/Boost, Petronas Gift cards acquired at ~RM71, StanChart Just-One's 15% rebate (combined with Petronas Mesra Bonanza, I was so lucky to win 1x 20000 Mesra points, eyeing the Grand prize) are better options. Hehe.

Using dual apps is what got me into 10 cents club. I manage to get out of it by first raising a case with tnc and since I know there won't be much help, I proceed to escalate to BNM since e-money is under their purview.

Almost 2 weeks after, I got a reply from TNG telling me why my account was flagged and they agree that since they have not detected I login simultaneously in one device anymore, my flag was removed.

So ya... We think we are smarter but...

Our cheap car ..No concern to this..
We concern for saving on fuel.. Lol

That sounds like nonsense, some urban legend. Content of the petrol is legally constrained.

looks like have to abandon using TnG as a legit user with only 1 TnG account using without dupes since they dun even care to provide solution to recover my account

they give me the exactly same reply after 1 week of investigation for my case lol. When i ask for exact reason they say need to escalate to technical department to check. Copy pasted kind of reply also need 1 week to reply 

congrats u might out of 10 cents club, do let us know if ur daily cashback back to normal.
not until blacklist extend, 'blacklisted' should not able to use TNG at all already, only the account is tagged under risk, all transactions still can be performed as usual, just without cashback and not eligible for any promo only
this threat works for TNG?

it may work for those genuine users with single acc, but not for those who did abusing / gaming the system

thx for the heads up. I will write an email to BNM if they still cant give me exact reason for banning my account by jan 2020. Feels ridiculous that they simply ban user without any notice. Not to mentioned that the ewallet is being tagged with rfid which is restricted to 1 person only.

So thought to update on the Giant voucher debacle at Kelana. Went back with my old receipt and this time it was a different manager. He said give, so the admin gave. Took the rm10 voucher, spent again at Giant and then redeemed another RM10 voucher... haha

no need. i can confirm that as i always trf money to my son ac where his tng is not verified.

Yesterday everyday CB quite ok

Spend 6.90
CB 1.10

I just checked the app,

Speed 99 - should be available
Watson - does not saw it yet

My spending on 8/12 in the morning hasn't receive any cash back despite I saw one forummer reported he received.

Just went to few 7E outlet nearby my area

All bill payment & any form of top up cannot use ewallet    cash only

I don't understand. It's stated on 7E website that they accept TNG e wallet for bill payment and I paid for 2 TNB bills using TNG e wallet today at 4.30 pm.

Has anyone received RM5 cb for topping up RM100 on 11 Dec 8am - 8pm?

not yet..hmm